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Purchased a house (new construction) in August 2014. Provided them with the insurance information at closing. My payment in June jumped up by almost $1000 without so much as a phone call from Pennymac. I contacted them and they informed me that they had to force place insurance because they did not have my insurance information. I told them that I had insurance and gave them my insurance... Read more

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Payments were suppose to be $200 a month on a $600 loan... I have now paid 4 monthly payments of $420. I have sent a text reply each time they have texted, they have responded UNTIL I have said they are NOT AUTHORIZED to withdraw any more $ from my account. They JUST withdrew another $420 on the first even after this. Their website will not show me a breakdown of my loan payments either. So much... Read more

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I am a homeowner whose mortgage was purchased by Specialized Loan Servicing (SLS) from Bank of America. Needless to say, like those of you whose lives have become a huge nightmare because of the malicious and fraudulent behavior of SLS, I have an attorney and we're looking into filing a class action lawsuit. I have read many, many stories all over the internet where people have been given wrong... Read more

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Scam. They will tell you what one thing to do business then comes down to close your rates and down payment is a huge difference. Lies about fees. Title companies are in on it. Add comment

They are the most disorganized, ignorant, uneducated group I have ever had the displeasure of working with. There are tons of comments out on the web about this company and whatever you do, choose any other option than trying to use them to get a mortgage. They royally screwed me out of $3,600 and if I had the time or energy, I would sue them. You never get a call back, they treat you like you... Read more

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I dealt with one of loan officers years ago at another company. We had no issues at all. We thought we would use the same person. This was a huge mistake!!! We were told one thing and got to a day before close and told about last minute costs that brought our closing from under $5000 to $9000. We were devastated!!! The cost were explained as unexpected title fees. Our close date was pushed... Read more

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I make my mortgage payment on time every month by phone & every month no one can tell me why I'm still in that dept. after a year next month. They have it on record I was released Dec. 2014 on their end, but I'm still in there with no explanation every time I call. They had me on file forever as not being released by an attorney. I hadn't had an attorney for at least 3 yrs. Didn't need... Read more

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I borrowed $1000 from Castle. Thus far, I have paid $2100 for this loan per bank withdrawal. Reporting this company to Better Business Bureau. Add comment

Run....Waste of time with this company. I was trying to refinance my home. They kept telling me all the paperwork is with the loan processor for your final approval. I wasted money on the appraisal and their assigned appraisal company reduced my square ft and had to dispute. They make you believe everything is fine but can't deliver. I was tired of waiting after 3 months so went to another... Read more

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I told them i be late be in 23rd to angle she told me she would check see if I could get bumped up brandie said if I made my 75 dollar put they could do 132 back to me. My put due on 1st I said I be in Friday angle said that be fine i could still get 132 so I went in on Thursday I seen angle she act like she didn't know what I was talking about. She ask brandie she said ya we talked back forth... Read more

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