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My Mortgage taken over, in May2015, I was told to called back after 16th of May, 2015. I was told my account number, I mailed my payment in. For June, 2015 I made my regular payment, then I got a letter saying I was behind two months and a FEX EX came, so I called them up and they said, PUT IN REQUEST FOR REVERSAL OF THE LATE FEE AND I WAS OKAY. The end of July, 2015 I got another letter saying... Read more

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We were notified that we had to purchases flood insurance. We purchased it but found out it was the wrong coverage amount. Meanwhile, they purchased a lender based insurance for us. Once we acquired the correct coverage amount we faxed them the policy. They have yet to remove that insurance and now we are paying for two insurances. I made several calls and they keep saying to give it a few... Read more

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This is the most incompetent company ever. Avoid at all costs. Add comment

Springleaf Financial sucks, that is all I want to say about this company. Their interests rates sucks and a ripoff. Stay away Add comment

I work in Moldova and rarely return to the United States. Unbeknownst to me, while in Moldova I was issued a new card to my permanent address, my parents' house. After a month of not activating my new card, which I did not know existed, my current card ceased working. Not a significant issue, I called USAA and requested to unblock my card, not knowing that it had actually been deactivated. Only... Read more

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My neighbor is going through this same nightmare at this time. Her bank sold the account to Seterus. Right away they added charges to her account. They have no real explanation for these charges. They want to raise her payment from $1,600 to $2,800. The representatives are rude. No professionalism at all. I felt so bad listening to her. It takes so much effort to purchase and pay a home. Seterus'... Read more

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Like several of the other reviews, I too have a nightmare experience with Seterus. Someone definitely needs to investigate this company. There are a lot of crooked, underhanded, and unlawful actions taken by this so-called "business". Attorneys, we need help! And if we could afford to hire an attorney, we wouldn't be in some of these predicaments. I'm personally appalled at the obvious lack of... Read more

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My mortgage was bought by Ocwen two years ago. Ocwen uses bullying techniques to deal with consumers who need help. They stopped accepting my payments, therefore setting off a chain of events leading to foreclosure. Every time I speak with them, they have no clear pic of the situation. My modification that I was forced to do has me paying my whole budget to them based on their underwriters... Read more

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Unbelievable bad customer service told I didn't have a financial loss for mitigation-bank statements clearly display a 3,800 reduction in income house value in low 400's owe 565 they are offering deed in lieu or short sale off to chapter 13 I just want the amount added into the end of the loan I can clearly repay this loan with 120k income a year just had a family emergency apparently doesn't... Read more

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Terrible!! They don't call when they say they do , don't pick up the phone or return calls . Sent out wrong paper work. When they finally sent the right papers, I had to send them five times because of discrepancies that were not mentioned till after the fact... Waste of time Read more

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