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My i7 iNSPIRON All in One had issues. Finally it would not boot up. And after days talking to India, on a distorted lousy phone line and with people that were impossible to understand, and not very good, Dell replaced the hard drive and the mother board. Their techs kept telling me to wait and minute and I guess went to ask someone on what to do next. They were the worst tech support people I... Read more

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Bought a ENVY desktop from HP with a 3 yr in-home warranty. In the first month I had to do a full recovery 7 times. Each time the same system errors occurred. Finally they sent someone to my home to replace the hard drive and give me new recovery disks. The computer functioned for 2 months and the same system errors occurred. I had to mail the computer to HP and they replaced the memory. ... Read more

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Date: October 19, 2014 - My computer is only about 2 years old. It is an ACER Desk-Top Computer with a Flat-Screen Monitor. - I had a mild nuisance Malware that kept coming back even though MalwareBytes would Quarantine it. Also from shutting down and re-starting Computer a Number of times to try and get into Safe Mode so I could Run AVG2014 Anti-Virus - I triggered Self Help to Re-set my... Read more

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Hohoho! there are so many reason not to buy an alienware and this story is one of those reason, and i must admit I can take a lot of hit from a company to fill any kind of complaint anywhere, but this is just over the top. There is so many things here i dont know where to start. So I got a brand new aurora out of the box, told myself alienware used to be a big thing, and since im heading into the... Read more

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Had an issue with my internet explorer. Called ConnecTech and technition take over my computer. After 45 minutes he deleted a backup from 2013 and my computer went to ***. I watched him frantically try to get internet explorer back with no luck-he restarted 4 times and refreshed constantly then I lost him. Called 855-235-2129 and tried to explain-had a hard time understanding tech-sounded like a... Read more

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bought technical support plan in jan 2014 for 229.99 had problems with computer in july and they told me my plan was only good for 6 months bought another plan in october for 149.99 could have bought another computer for that much technichian took 11 hours one day and could not fix problem, then7 hours the next day to fix probem ended up all he did was a recovery manager which i could have done... Read more

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We had the same problem with our Dell, and appeared as though we should call "I YOGI". The Gentlemen was very hard to understand, he had a very heavy accent. When he said he would take over our computer, that was our next mistake. Although Dell Support did try to help, our computer never worked right. Four years ago we purchased our HP from Best Buy. We keep an active account with the Geek Squad.... Read more

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Returned my computer after an up grade because of processor not stable, mother board not recognizing my ram smell coming from board... Pic up my computer and still had the same problem. Over clocked my ram.. Took it back again and when I picked it up.. They unplugged my 3.0 device and bent the pins on the motherboard.. Windows is corrupt Read more

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I called in on an issue on Microsoft outlook pst file. First they told me i owe them a payment for tech support. I told them I'd be happy to send in a copy of my bill showing paid for support, they connected me to technician. day 1: they came back saying i need new hard drive which caused the outlook issue?!? and they left me unable to access internet. Day2: I ask to have internet access... Read more

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