Desktop computers reviews,Desktop computers complaints reviews, file complaint, post Desktop computers reviews, Read reports

Desktop computers Complaints and Reviews

Companies

I had a service call scheduled to move my computer from one room to another room on July 30, 2014 between the hours of 8:00 am and 12:00 pm. I chose those hours because I had a business meeting with a potential new client at 3:00 pm. Needless to say even with many phone calls and live chat through the internet to find out when he was coming and explaining my urgency, he did not show up until... Read more

Was this review helpful? 0 0

I purchased a brand new HP desk top computer there at conns and it broke down on me. It's only been less than a month and a half since I bought the thing. I took in so that they can fix it so far it's been more than two weeks and am still with out my computer because their service department don't even carry parts in stock. Shame on conns. You can be sure that I will never buy an other thing from... Read more

Was this review helpful? 0 0

Bought a computer at this store also buy an extended one year warranty.. Now computer had problem brought it in to get it fix only to find out that they only cover hardware issue plus the tech trying to charge me an 100 dollars to reset my window and 79 dollars for sumting else, so basicly i just wasted my money on a worthless warranty, that doenst pay for anything... What a rip off, will not do... Read more

Was this review helpful? 0 0

i have been using advance tech support for 1/1/2 years now. yes, sometimes it may take a second phone call to remedy a problem but advance tech support has never let me down they clean and tune up my pc every so often i now boot up in 46 seconds flat after my last tune up i really dont believe any of the complaints that i have read they seem really far fetched. i am not very computer literate and... Read more

Was this review helpful? 1 2

I placed an order on Saturday. I checked both shipping and mailing address. Today I got an email saying that my order is on hold. When I called, I met with a very rude 'verifier' and an equally rude 'supervisor.' I wonder if she is a supervisor or just another line staff pretending to be a supervisor. I think the department is trained to be rude. They don't care about helping the customer. All... Read more

Was this review helpful? 0 0

I am 63 yrs old and disabled. I need my PC and had years of VERY important files and photos that were VERY important emails that were filed and VERY important Family things. I cherished and photos of other things that I really needed to keep of my Brain Operation. I told them NOT to do ANYTHING to my FILES...They started messing with my PC at 3:30 pm and they used 4 different Techs to keep asking... Read more

Was this review helpful? 0 0

I used Advanced Tech support last year and had a few problems with them. Then this year on June 17, 2014 I needed some help with what I thought was router settings for my magic jack. They talked me into another year of service on my computer and additionally on my laptop. Today is 8/7/2014 and they have had so many people work on my computer not keeping proper note and the new people not... Read more

Was this review helpful? 0 0

I bought two computers from them for work and they were riddled with problems from day one. First of all, their quality control is essentially non-existent. On the first machine, none of the USB 3.0 ports worked. Turns out, they hadn't plugged in the connectors on the motherboard. Not only that, the second hard drive wasn't plugged in either. It was just shoved in the bay. Neither the power nor... Read more

Was this review helpful? 0 0

The experience was horrible. The easy Tech associates I worked with did try his best. The problem is actually much higher up in the organization and it is severely affecting customer service. The PC was there for 2 weeks. The Easy Tech associates are so stressed out that they cannot call me back. I had to drive down there multiple times. When I do get there attention they can't find 2 minutes to... Read more

Was this review helpful? 2 0

The company more or less puts all problems and notification of problems on the customer; I had contacted them before they made it aware to me that a problem had occurred. I believe based on their reaction that this is standard practice. Additionally, they wanted for forms of identification and me to make major changes with my credit card company for them to deliver. I realize that the company... Read more

Was this review helpful? 0 0
 
×