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I cannot activate my windows as my copy is not genuine. I have had no trouble with activation in the last months, until now. How am I suppose to fix this? My computer has been working well until I was asked to activate Windows. I hope someone can help fix this problem. I bouught this refurbished computer in the hopes it would last me for sometime.Doe thios happen to others that have bought... Read more

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Bought a refurb Lenovo Thinkpad from Staples online. Machine arrived on time but with a bad battery (would barely power the screen and would not take a charge) and a non-functional DVDRW drive. I needed the machine ASAP so paid $43 to my local shop who replaced the DVDRW after being unable to get it working. I will be buying a new battery. Called Staples - they of course took no... Read more

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Monday, August, 24th Today I went to the computer store on 82nd and Foster, to sell a car stereo that I had listed on offerup and the employee took my stereo in the back room and was gone for a while. When he came back he informed me that my stereo that I just pulled out of my car didn't work. Then he proceeded to ask me if he could then buy it for pennies on the dollar. When I told him no... Read more

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I received very efficient and professional service by the Service area of Guruaid especially the staff member Kiran and would highly recommend him and his team. I received very efficient and professional service by the Service area of Guruaid especially the staff member Kiran and would highly recommend him and his team. I received very efficient and professional service by the Service area of... Read more

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I just got off the phone with their customer services line. I need to order new upgraded memory for My Dell computer and gave them the model number and asked for them to recommend their memory so I could purchase it from them. After putting me on hold for a long time they were rude, unresponsive, and told me to go elsewhere. They were unable to make the most basic recommendation about their... Read more

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I called Guru Aid and was connected to a technician who made the necessary changes to resolve the problem. I am always happy to get the efficient help of the technicians assigned to solve the problems I have with my computer. It is much appreciated. Thanks very much! If I have any more problems I know that if I call you back the problem will receive the necessary solution. I can't think of any... Read more

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Computer Joy Systems ID: C2292049 Case Number: TG76435 My client has been without a computer because of Joy Systems failure to diagnosis faulty HDD and failure to ship correct HDD from 8/11/2014 through 8/19/2014 (expected delivary date of correct HDD), a total of 8 DAYS Information pertaining to this computer from day one: JOS-102923643 HP 8200 Elite Intelr Core i5 2400 3.1GHz, 8GB... Read more

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i have my pc regularly cleaned and tuned by guruaid. their service is excellent. i will be using them again in the future to keep my computer tuned and cleaned. i highly recommend the service they give. i have been using the service for over 3 years and have never had a problem with it. they provide twenty four hour service and are always pleasant and helpful and they have helped me out with... Read more

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microsoft security informed me of infection in our file system and kiran katakar helped me though the system and was able to gain a faster cleaner virus free kiran was very helpfull and i am glad we are with guruaid so far so good once again good service thanking you paul statham ca150808321 have a nice day paul microsoft security informed me of infection in our file system and kiran... Read more

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Kiran was very approachable and dealt with the issues. He removed a lot of unwanted programs and some infected programs and answered any queries I had very well. He also explained very well what the issues were. He also answered my queries in regard to anti virus software on my PC. I was very concerned that I would have problems with my printers connected as this has happened before. He was happy... Read more

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