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I am still in pain after the root canal, went back for checkup, but they said they were not responsible for retreatment. I also had a bridge done. The bridge came off and I went back to get the bridge replaced. Once it was replaced, I experienced a tremendous amount of pain. After experiencing this pain, I am afraid to return to Aspen Dental. I need to be refunded the money I paid for the root... Read more

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I sat down with the office manager. She claimed she checked my insurance and broke down EXACTLY what would be billed and what I would have to pay. I asked her if this was the total because I couldn't afford any more. She evidently lied to me because she said that agreement protects me and them. I was promising to pay what was agreed to. She set my appointments, had me sign the payment agreement... Read more

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I sat down with the office manager in the Florence, Alabama office. She claimed she checked my insurance and broke down EXACTLY what would be billed and what I would have to pay. She set my appointments, had me sign the payment agreement and told me I would have to pay upfront at each appointment.I asked her if that would be all I would have to pay because money is tight. She assured me it was. I... Read more

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Had no problems with getting the dentures from Sherwood forest affordable dentures baton rouge Louisiana but when I needed help on a friday afternoon the answer was not till tuesday even after explaining no not till tuesdaythat is not a good way to show good customer service very very disappointed oh and when I ask if if could talk to a doctor the answer was. The owner is out of the country and... Read more

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Before you commit to travel plans, make sure these people understand what you want, including having them check their own quote. I made arrangements 5 weeks ago, through an agent, booked flights, hotel..., assuming this clinic knew what they were doing. I sent x-rays and a comprehensive layout of what my dentist in the U.S. need to perform. I also gave the agent and clinic the exact time I had... Read more

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WHEN I GOT MY TEMPERORY DENTURES THEY FIT GREAT AND THE PEOPLE THERE WERE REALLY NICE TO ME.SO AFTER A YEAR I GOT MY REGULAR DENTURES. THE TOP DENTURES FIT OKAY BUT THE BOTTOM ONES WOULD NOT FIT SO THEY TRIED TO MAKE THEM FIT AND THEY WILL NOT FIT OR STAY IN EVEN IF I PUT FIXADENT ON THEM THEY STAY FOR ONLY 5 MINUTES AND THEY POP OUT AFTER PAYING 8.00,00 DOLLARS FIR THEM I HAVE TO WEAR MY... Read more

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I started in Indiana, for dentures. Moved to NC where there are no Aspen Dental. Was told by dentist at aspen dental there never would be, because NC standards are high. Went to 2 offices in SC, FLORENCE, service was really, really bad. Switched to Myrtle Beach, at the Florence office manager recommendation (guess I complained too much, when I contacted the main office). Dr Mills is great, and... Read more

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Aspen-Dental is awful. I called them twice to make sure they accepted my insurance, both times they stated YES. Went to my first appt. had to ask to have my chair switched because the spit cup had dried blood on the side of it....I should have ran then. So after looking in my mouth it determined I had 4 cavities one in each wisdom tooth. After calling to make sure my insurance good they told me... Read more

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Humana Dental Insurance is the worst Insurance in every aspect. To start their website doesn't work so I called in for an "accepted provider". Waited on hold for 15 minutes only to be hung up before I even spoke to someone, then called back 3 times, 45 minutes later finally got what was supposed to be an accepted provider.(Basically ended up doing this for 3 days straight!) Got there...it... Read more

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Please listen to customers of BIL: This is a horrible company with very poor quality of workmanship....I purchased in March the upper arch replacement warranty and expidited shipping. Received first veneer 20 days after my impressions were received by them, they would not even stay in my mouth. So I ordered a replacement. I was sent another impression kit and the set was again not in the 14 day... Read more

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