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Bought the card to try and buy something online. Did not work. Activation process is a waste of time, not like a gift card. The store (I bought this card at Walgreens) would not refund the money back to me and now I have to call the 1(800) number and might take a few days/weeks to get my refund back?! Plus they won't refund me the "activation fee" as well?! Well this company sure does know... Read more

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They issued the yearly fee, without warning, almost four months after the card was opened. Plus, they issue the fee as a transaction so if you're anywhere close to your limit, it'll run you over & then they'll charge you for going over your limit. With me, I never used the card and since I didn't, there was no reason to open the statements. So four months after opening it, they issued the... Read more

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Sometime in 2011 Penney's sent a $37 bill to an address where my wife and I had not lived for 16 years. The company must have had our then current address because previous bills had been received there and, importantly, paid on time. Because we did not receive this bill nor were we ever notified by mail or phone that it had not been paid Penney's closed the account for non-payment. We weren't... Read more

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sale person tell me the contact only 3 years over 3years and 3 months today i call for cancel my contact after talk to ISIS Tech support i have to pay total $595.00 for cancel then i request copy of contract i received 23 pages total compare with my original yellow copy i keep there are only 18 pages missing the page auto renew after 3 years witch the sale person did not give it to me auto... Read more

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As someone else related, I paid the amount due by automated system with the message at the end saying no further payment is due. Somehow they keep levying late fees while the phone system says no payment is due? I think I am confused but tried to explain that I have never felt so ripped off by any other credit card company. Their call center is in the Phillipines. I think they are a total... Read more

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I applied for a secured credit card and was required to pay a $200 deposit, which I did. The next day the money came out of my bank account, but I had not received an email from Capital One stating they had received my payment or that my card was on the way. The next day when the payment had cleared through my bank I called Capital One. They said they had no record of my payment or my account. I... Read more

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Oct 9 2014 I requested 51.00 was told it would be refunded to my card in 10 days, got no money, called 3 more times told 10 to 12 days, called again if Oct. 21 was told my.card was unavailable so she said they mailed me a check when I ask.what ways address the woman stubbled over her words. And every *** time I called I got the same woman over and over. So money not on my card and never got a... Read more

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I received I received money on my lost card I'm a veteran veteran receiving a disability check they told me I had a limit on how much money I can pull it off put off my card until my new card comes I asked him can I transfer it over to my USAA credit card they told me know No every since 7 I've been trying to get my full balance of the card and he tell me every 7 days I have a waiting. Waiting...... Read more

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I apparently entered a password in error. I reported I could not remember it and was sent a temporary password to access the account. I used it and next thing I receveived was my account was locked. Now , in response to messages, they send me a US toll free number. I have told them many times this is useless since I am traveling in Mexico. They respond by sending the same useless number. Also... Read more

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