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Cosmetics and Toiletries Complaints and Reviews

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Ordered the trial offer for my wife, with its trial fee. Two months later Bank Fraud division called me and said that a company was trying to force pay a 80.00 payment, got number listed and called them Bank assured me that if I cancelled before midnight , the payment would be stopped. Called at 11 AM, Keranique agreed to cancel...next morning Bank Fraud called back and stated overnight Keranique... Read more

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I have been using Garnier,s "Olia" hair dyes since they came on the market and just a few weeks ago i decided to try a different colour to my usual and i bought Olia blue black ;i checked all the information on the packaging and products as i always do. When i first used the dye there was blue everywhere but i thought the running of the blue would settle the more i washed my hair: not all the... Read more

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Used this so called miracle (for 2 days) and in that short time priod my face looked like I had chicken pox. Called customer service and a refund was surrendered, but this is the worst product I've ever used and the rash took almost a month to clear but left dark patches on my face; cheeks mostly. Please if you read this and you've encountered similar problems please write a review and hopefully... Read more

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The Mary Kay line of skin care products I am currently using (Time Wise) are stinging my face and causing bumps. I used to use Mary Kay years ago and absolutely loved it. During some hard financial times I had to quit using it because I couldn't afford it.l I recently began using Mary Kay again. Mary Kay used to be fantastic, but since Ms. Mary Kay passed away, who knows what they are using. ... Read more

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Ordered 14 day supply & failed to read fineprint. Signed nothing. On Oct. 8 they took. $87.88 out of bank account and again on 10/22 another $87.88 out of checking account. Called and advised on 10/10 to please cancel. Called again on 10/23 and foreign person advised that they were sorry that I did not read the fine print but could do nothing. I had to cancel my debit card and get a new... Read more

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  • From mobile
  • Hydroderm
  • 22 hours ago
  • by anonymous
  • #549586

My wife bought the 2.99 free trail. Now the bank inform us you took 89.99. Im in talks with watchdog and trading standards. Ring us on 07947579602. Add comment

     

I received a second box after the "free" trial sample. I did not even open the second box and told them it was going back. I was given a Return Authorization Number and told it had to be by UPS and to call them with the tracking #. It cost me $13.75 to send it back, what they did not disclose in our phone conversation is their bullcrap restocking charge of $14.81. My refund should have been... Read more

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I have been using Wen for about close to to a year. I have had nothing but good results from the products, I always get compliments on how bouncy and pretty it is. I use only the products I need. My hair had come come to a halt and not growing. My hair has been growing steadily every since I changed to Wen. I use to wear my hair straight, I didn't use Wen at that time, straightening became... Read more

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I ordered a free trial product on line at the Dr. OZ website. I finally received the two products plus an addl prod for which I was billed $49.00. I was supposed to pay $4.95 shipping of each of the two free trial products. They finally came in the mail two weeks later with no instructions on how to use. After using for 3 days with no results I tried to contact the company. The web site for... Read more

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