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Cosmetics and Toiletries Complaints and Reviews

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I had the exact experience as the first lady, except no one answered phone, just kept ringing! Sent them email, they ignored it.... Its so exhausting!!! Add comment

My wife cancelled the account last Fall as the product was expensive and did not do much for her. Although we have stopped receiving products around that time, they still have debited our bank account 4 times since December (last charge was just 2 days ago). Just called them now and they say they have to send us affidavit that we need to sign to confirm we have not received any material. They... Read more

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  • Ulta
  • 7 hours ago
  • by anonymous
  • #627010

Ulta coupons are friggin useless. I wanted to love the store but i just cant. I wrote to customer svc about the *** couons and all i received was a patronizing and ignorant canned response. Hey Ulta, Sephora is run 100times better than your company is. A little free advice, get your *** together before you have no more patrons. Add comment

I cancelled over two months ago and have been charged over $100 for products that I have stopped receiving. It's called theft! I am owed a credit and I expect a credit in return. I was becoming allergic to the face cream. It's too strong for my skin, but they kept sending me products. I tried cancelling at least a dozen times. They just wouldn't stop sending the product. Now, they stopped sending... Read more

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I seen a ad for free trail offering Beautemier and stemologica tried to place a order putting in card details for product total order was £6.79 followed steps for order but kept getting mail back sayin it been reserved again followed instuctions.Put card details in again but worried checkd small print an said if you dnt snd product back after 14days then there was acharge of £96.00 an further... Read more

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Went into Macy's today to stop by MAC. the employee seemed as though she didn't really want to be bothered. When she did come over I will say she did a good color match and I was satisfied with the product color she chose. (I was there because I was sold the wrong color previously) I wear MAC daily but I do change shades because here in Texas my skin tone is a different shade quite often because... Read more

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  • Proactiv
  • 23 hours ago
  • by anonymous
  • #626819

I ordered from proactiv once nut automatically got signed up to receive monthly refills which I did not want. I called to cancel this which they said they did however when I checked my bank statement they are still charging me each month even though they aren't actually sending me anything! Rip off company Add comment

This company is a fruid please do not order if you used a credit card cancel the card and get a new one .then they want be able to charge your card Add comment

Ordered a free trial for just one product on December last year, in the process they added another product charging me double to send them and only letting me know about it when transaction was completed. I tried logging into the account they create for all their victims but i could not log in. I decided to allow it sine it was only a trial and the amount for shipping was cheap. I thought it was... Read more

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I did not sign up with any free items or monthly thing. I purchased their polishes at sephora. First time i tried it the polish peeled off in one piece. I thought maybe I didnt clean my nails well or something. The next two times I tried same results. Even the top coat alone peels off in one piece. It was garbage. I luckily was able to return to sephora with no issues and get a refund. Never... Read more

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