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Cosmetics and Toiletries Complaints and Reviews

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I got a laser hair removal machine , January 2012 so basically 1.5 year ago and wired $40,000 at once from Toronto. They shipped the machine for me and after recieving it it was unusable. The machine was not even working properly. So according to the contract we signed we could return the laser 3 days after receiving so we did and ask for the money back. At first they said it's ok if you don't... Read more

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I spoke with Michelle, a specialist, in regards to a credit for a defective product. I would appreciate a credit in the amount of $17.12 for that pencil. Michelle told me that the credit would be posted and it has NOT for that order. I am disappointed in the way Nordstroms liked me to place orders and send the order to me with no shipping charges. I am still waiting for the credit on my original... Read more

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  • From mobile
  • Julep
  • 23 hours ago
  • by anonymous
  • #514381

i signed up 4 the 1st free box & they not only wanted 2 charge me but they didn't let me know that i had only 24 hrs 2 cancel. i went ahead & canceled, im hoping that they actually cancel it. im not paying 4 somethin thats sposed 2 b free. i feel like sites like this do it online so that they can screw ppl over & act like they dont get ur cancellation. i think they're jus scamming... Add comment

I went and bought the product where I always get my hair color from. I have never had problems with anything from other brands of hair color. So i go home and get ready to put the color on my hair. As I was about to put the color on my hair the bottle almost completely broke in half. I have used this product before and have never had this happen to me. i mean as you see the bottle is all cracked,... Read more

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  • From mobile
  • Mary Kay
  • 1 day ago
  • by anonymous
  • #514331

Why did you get rid of/change the acne system. The new one is not very good at all. Miss the old one. Don't change what works. Add comment

This company is taking money out of my account without authorization. My package came damaged and looked really CHEAP. The shampoo smells weird. The Minoxidil is way over priced, you can get the same stuff for a fraction of the price at any grocery store. My hair started to fall out almost immediately. My hair issues have gotten worse. They also started to charge my credit card $80 month... Read more

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Covergirl should bring back lash perfection mascara. It was the ONLY mascara that worked for me. I have thin short lashes. The brush size and formula was perfect for me. The brushes that are available now are way too big for my lashes. Thanks! Add comment

I went in today to buy some pedicure supplies with my older step sister. She had put items on hold awhile ago but was let go from her job unexpectedly and is expriencing a hard time right now personally and financially. While there an employee watched her throught the store and even came up to her and made comments about her not coming back to get the items. But quite frankly, it was non of her... Read more

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