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I bought a Gigabyte PCIe graphics card with a rebate of $20.00. I bought it December 19th and it arrived in the middle of January. I contacted the rebate dept. on Jan 19th, they said I was still eligable for the rebate and gave me the product code. I mailed it out that same day. However, I got an e-mail on Jan 29th saying it was not approved. I called them and explained they had already... Read more

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I went in the local store at the corner of 75 and Plano pkwy in Plano Texas. I planned to do the following: 1) Return the $24 brush that I bought last time (do not like it after I bought it) 2) Buy several more items and the total is about $45 3) I have a coupon of 20% in my hand When I approached the cashier counter, I handed over my old receipt and I told the cashier the I would like the... Read more

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this is what happened, I was trying to purchase 1 laptop and 1 phone but the cash on delivery (cod) is not available in my current address. To resolve my problem I invent a different address in some will known cities to see if it's going to be available and yes it is, and then I accidentally click the button. Same with # 306192118 I also click it accidentally I'm sorry for what I've cause. I am... Read more

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I paid, tried installing myself, then paid for the option wherein they install and paid for the option of the VIP service for fast phone support. Several calls went to sales, despite my pressing the "right keys" on my phone. I purchased a week ago - Friday night. During the next two days, after several online chats and several phone chats, wherein I permitted the technical staff to "control my... Read more

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This is a scam Contacted by phone and told my computer has problems. They convince you to allow them to take over your computer. They show you Rundl32 errors. Sell you a cleanup package. They call you back the next day tell you they found the reason and get you to turn over your computer again arrange a funds transfer through Pay Pal and Western Union with an amount that is different than what... Read more

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I sent them an iPhone 4S in pristine condition and was told a month later that they couldn't pay anything because I didn't turn off "find my iPhone", which I turned off before signing out of itunes and resetting the phone. They wouldn't give it back and blamed me. These guys are stealing phones. It's a scam! Add comment

The new pc motherboard failed in 5 months. ASUS wasted almost 3 weeks to make me troubleshoot the problem, before they agreed to take it for repair. But to my surprise they said it's scratched board and the warranty is void. They asked $160 to repair/replace. I refused and they sent back to find a little tiny 2-3mm scratch on the edge of it, that I never seen before and it's so minor in my 14... Read more

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i am very impressed , , the service was excelent and i will be back and tell al my friends , thank you I is not fair that i cannot thank you the tech lady who was so good . well the result of the help is that the recommendation i can and will give will be glowing , i domt know what else ro say , a brilliant experience which will i hope be repeated when i check in with Guruaid at the end of... Read more

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Ordered an item & never had any feedback until it was "expired". 2nd try was for a Christmas gift which after Christmas still hadn't received emailed to company said it could be up to 6 weeks which is this week and still no product. Checked account and the item has expired. I thought I was getting it in the mail. Really angry, can't understand doing business this way. Did everything I was... Read more

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The system is not reading my vendors in order for me to process the forms. I called Customer service twice. First I waited 40mins and when I got a person he didn't know how to answer and disconnected me. Customer service sucks and they are incompetent and not helpful in any way. 2nd call I waited for 30 minutes or more for a rep to answer then they say they place you on hold only to put you back... Read more

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