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Sent money to my girlfriend who had an emergency. When she went to a location to pick up the funds, they told her they had an error message and I needed to call WU. Stayed on hold forever. When I finally got an agent, she disconnected me. Called back, waited on hold again. When I finally got an agent, I was told the entire system was down. She expected the system to be back up in 45 minutes. By... Read more

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Only twice out of about ten times has my card loaded successfully the first time. All the other times I would get an error message with "We are experiencing technical difficulties. Try again later." Why the *** does this keep happening? I've tried loading at different times of the day thinking that might fix the problem, but to no avail. I'm currently researching other pre-paid services... Read more

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I have used Reload It before they required use of the safe and it always worked fine and conveniently. Today after purchasing a reload code I was unable to open a safe account, because I received no activation email. When I called customer support I was told there was a server fire and that it would take 3-4 days or possibly longer to repair this problem. But he said I would receive the... Read more

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I have been on hold on the phone for over 41 minutes (and counting) I have spoken to 3 people so far (and counting) None of them able to resolve the problem. They get rid of the problem by passing the call to a different department. Lack of ownership and integrity. My wire has a "ready to pick up" status - but recipient has been told this in ON HOLD. The amount of time wasted by the recipient... Read more

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I contacted my Prepaid card company (T-Mobile Prepaid Visa 866-306-9636) directly and they opened a ticket to load the Reloadit Card direct to my account WITHOUT using the SAFE. Said it would take 1-3 days for the load to complete and they gave me a confirmation number. It beats doing the Reloadit Safe slow dance for weeks on end. Hope this helps. I read this FT post and got the idea to call: "I... Read more

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After tolerating the incompetence of the call service during a 2nd loan attempt, I received my loan as expected and knew of the need to pay off this contract as soon as possible. Before my 1st installment was due within a couple of weeks , I wanted to prepay a principal only payment. Verified by the agent that this was what I was doing. But now I see that this was used as a early pay of... Read more

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We are looking for consumers who've been wronged by Rise Loans located in Fort Worth, Texas. A class action lawsuit is being initiated as well as filings with the Texas Attorney General's office. Please make contact with us at mdwgrantbiz@aol.com for more details. Add comment

I wouldn't purchase any moneygram or Walmart to Walmart to send money or purchase either of the money orders you pay cash for them but when you try to cash on they are putting them in their system as a check and if you don't have a bank account or shows you had a inefficient check you don't get your money back. This is true I used moneygram to a person then I had a moneygram order to cash they... Read more

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WU cancelled my money transfer 3 times in a row in a period of 2 weeks! I called their hotline 3 times and their representatives were unable to give me the reason for the cancellation every time. All they could come up was 'your transaction did not meet WU's standard'. Unbelievable BS right? They sent me an email asking for my personal information like company registration, tax return form, all... Read more

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Okay so this is ***!ng bullsh!t, i called asking when it will be up last night, they said late in the night, and i never comes back, so i call this morning and they say "We dont know when it will be fixed" so i'm like *** and they're like "We can add the funds but it will take 1-2 buisness days" so im like sure go ahead and add them, THEN THEY PUT ME ON HOLD, They come back about 1 minute later... Read more

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