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Ground Transportation - Trains, Buses Complaints and Reviews

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  • Megabus
  • 4 hours ago
  • by anonymous
  • #536380

Bus was to arrive in Iowa City at 7 pm and is an hour waiting and still waiting. No supervisor or anyone to talk with. ridiculous Add comment

     

My bus left 2hours late. The agents didn't have a clue as to what was going on. This was the Nashville terminal. I left on September 16, 2014. I made it to Atlanta Georgia, missed the connecting bus. I had to sit there until 6:30 am. That was September 17, 2014. I had to sit in Miami,Florida terminal until 12:30 pm.I finally made it to my destination on Thursday, September 18, 2014. I am... Read more

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I'm a previous consumer with Mega bus and WAS for please with they service.I struggle and scrap money to get home to my kids just to get to the bus stop 30 mins early and no bus shows up my other two disabled kids and i stood out there in that loading zone until 5p.m still NO mega bus... I call the Mega bus consumer service number at 12:57p.m and a guy answer I ask what time was the bus coming... Read more

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This morning, the conductor on the #712 Metra train stopping in Hyde Park at 8:46 opened only one door for passengers to enter and exit, and stood at that door taking tickets before we could board. Annoying and unnecessary, and one guy with a broken arm was not able to exit because he didn't get to the sole exit door in time (or at least that is what I heard him say while I was on the train). I... Read more

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My bus scheduled to depart Richmond Va at 6:20. I arrived at 5:11 and waited. Three buses showed up but they were all going north. I called customer service NUMEROUS times and was told each time to call back in 20 minute because they could not locate the driver and the bus did not have a gps. I asked the rep to allow me to speak to a supervisor and she said she will be disconnecting the call... Read more

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I BOUGHT A TICKET ON LINE LEAVING STLOUIS MO GOING , TO MEMPHIS TN ORDER NO. AC45CDA FOR 16,SEPT AND RETURN 16/SEPT I HAD APP. WITH MEMPHIS HOUSING AUTHORITY AND RETURN THAT NIGHT DUED TO CHANGES THE MEGA BUS GOING TO CHICAGO WAS THERE AT OLD PLACE UN AWARE ABOUT SITUATION ALSO THEY TRY TO CALL AT THE BUS BUT IT WAS GONE I AM ASKING FOR MY REFUND THE CHICAGO BUS HE DID NOT KNOW EITHER.PRICE IS ... Read more

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I've caught the megabus several times now from Birmingham to Preston and back and on a few occasions it has been late. However my coach was due to arrive at 20:10 but because of an accident on the m6 all coaches into Birmingham were delayed. I waited until the last coach and asked them to enquire the whereabouts of my coach and it had apparently been through my stop. I had asked all the coach... Read more

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I purchased a ticket with Megabus to leave from Trenton to Toronto Ontario Monday September 15th arriving 7:30am, departing 7:45am to Toronto. The driver arrived late at 8:12am with no apology and no excuse as to why he was late. We should have arrived by 9am and hour and 20 minutes before last check in for my flight. But instead, we arrived at 10:07am, 17 minutes past my final check in time.... Read more

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My first experience with Megabus will be my last. I arrived on time to load but the bus was 30 minutes late. I go to board my bus and there's a huge line waiting to get bags checked and passengers to board. I didn't mind the waiting, but if the bus would have arrived on time and took care of their business in a timely manner, they would have left on time and not 45 minutes late. The bus, the... Read more

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I bought a 30 day pass in April to use in July 2014. I informed the Amtrak agent that I was handicap ask If I needed to show anything since I have a handicap licence plate I do not have a place card to hang. She said no just tell them when I board and they would be glad to accommodate me on the trains which had more than 3 stairs. Well my first train was flat. I found out on my second train that... Read more

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