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Megabus provided the worst travel experience I've ever had. The bus was obscenely late and that's horrible considering there's no bus station where you can wait. It's just a stop In the middle of nowhere In most cases. In mine downtown Cincinnati it's the middle of the hood where you could be robbed raped or murdered and no one would be the wiser. We arrived in Atlanta late which threw our... Read more

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I'm a senior citizen and i have followed procedure to get my luggage that was left on the megabus almost 2 months ago and no one has communicated with me or gotten my bag back to richmond for me to pick up. I let the person know who to the claim that i have a number of health problems and left my medicines in the bag. No one cared or showed in concern. The customer service agents are very rude... Read more

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  • From mobile
  • Metra
  • Apr 23
  • by anonymous
  • #626018

I am on the Electric Line, and we are packed in tight! They only used four cars for a morning commuter express! Raise the fares, but customer service still sucks! Add comment

Where is bus from ernston toad to wall street???? 701 here for 26 mins!! We need to get o work u people are already at work or should be!!!!!!/ⁿ Add comment

There should be a minus rating! I have a team of girls and their parents excited to leave for their event on Thursday and it was Tuesday afternoon when I was notified that supposedly the bus broke down and they don't have a bus for us. Brittany D'Albero Project Manager told me that she contacted another Bus company and that they had refunded our Money. I called the other bus company and spoke to... Read more

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  • From mobile
  • Megabus
  • Apr 21
  • by anonymous
  • #625118

The bus broke down not on time very cold very disappointed my reference numbers is 68-3031-041715 L4r-1615 I love to be refunded my phone number 404-438-6577 thank u Add comment

Worst service ever . i was a hour late for work. They kept telling me no one has picked up on it. Dont use yellow cab. Add comment

I was looking at options for airport transport and will not use this company. Thanks everyone who filed their reviews. It sounds like this "service" should be put out of business. Add comment

  • From mobile
  • Megabus
  • Apr 17
  • by anonymous
  • #623487

Worst experience ever! Rude customer service and no sense of professionalism. Add comment

Grey hound needs to fire the rotten eggs in its company and hire decent workers and especially drivers.train them to respect the people who allow them to have a job.i will be watching them abuse another handicap person. Add comment

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