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Ground Transportation - Trains, Buses Complaints and Reviews

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I am on my way to Wilson, NC from Trenton, NJ and we have been stuck in the Richmond area for about 3 and a half hours now!!!! No help is being given to any of the passengers, just a bunch attendants saying the same thing that there's nothing they can do. I will NEVER and I mean ever be riding with an Amtrak service again. This experience ruined my entire trip that was supposed to be a weekend... Read more

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FM Kissimmee Fl to Tampa & back. Froze going. Sitting area dirty. Bathrooms stunk, nasty. Never new where you were or what town you were passing thru!. Returning the snack car was 5 cars away. Why not every car have something available or every other car have vending machines or something. 5 cars - ridiculous. No customer convenience at all and this was just a 1 day trip, can't imagine... Read more

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  • From mobile
  • Megabus
  • 1 day ago
  • by anonymous
  • #612810

First of all the bus was late & he was driving almost got into accident three times to Atlanta coming from New Orleans. Also he had a young lady accompany him he had no concerns for our safety. I would like a refund. Do please get back with me. My order#is ADQZ4HY (504)418-7032 is my number Add comment

54-4038-030615-M96R-2015-Atl-Jac i ben waiting to here form you all about my refund have not heard from it ben 17day my phone number is 404-566-0197am waiting to here from you all ok Add comment

I WAS GETTING READY TO BORED THE BUS WHEN THE BUS DRIVER CALLED HERSELF PROFILE ME AN WOULD'NT LET ME CATCH THE BUS SO i LOST MY FAIR AN TRIP SHE DID NOT SEE ME DO NOTHING WRONG AN i AM VERY ANGRY SO i AM GOING TO TRY TO GET ME A ATTORNEY TO LOOK INTO THIS MY NAME IS PHILLIP PERRY AN EMAIL IS PP7965549@GMAIL.COM,SO LOOK TO HERE FROM MY ATTORNEY VERY SOON SUPPOSE TO BE DRIVING THE BUS GETTING... Read more

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We traveled from Cedar Falls, Ia to Myrtle Beach. The bus was not the nicest I have been on but was ok. As we started on the trip this past weekend, the bus leaked in several places. The movie system had a high pitched whine. The bus driver used his phone a substantial amount of time while driving, wrote in a clipboard while driving and had to stop every 1-2 hours to go to the bathroom. The... Read more

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I am dealing with Megbus customer service. The bus did not stop at the street location marked by a Megabus sign. The location is the Megabus stop in Philadelphia on Market Street between 7th street and 6th street. They sent me GPS that shows it did not stop at the that stop but a block away and I missed the bus. Now they will not refund me. It is clear that they have policy of not refunding... Read more

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Metra train is always delayed and it seems like that they do not care for customer satisfaction as there is no competition. They should be fined heavily per every time when their train is dealyed. They will simply apologize for any kind of failure, but apology should only be accepted once and not every time. Today, 03/23/2015, Metra West line delayed for more an hour and if you count number of... Read more

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how do you put my life in that persons hands he or she about killed me 45 min ago should not be on the with that diver going down hy 19 in homosassa fl that driver should no t be on the road never get that bus to death thank i called your hows my driving get nothing please get back to me thank you john ok if I have to put 100 word in here I will this a way to put me off so you do not here from... Read more

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Sounds as though you do not know how to follow Plain Instruction's.The clerk stated go to PlatForm 5 The bus will leave at 4:30 Right?Why would you leave and go to another PlatForm after being told to go to PlatForm 5?Also you are trying to Play the Race Card Right?You wanted to be taken by the Hand and Lead onto the bus right?Geez,Why are you traveling along you need a BabySitter to accompany... Read more

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