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Ground Transportation - Trains, Buses Complaints and Reviews

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  • From mobile
  • Megabus
  • 33 minutes ago
  • by anonymous
  • #674425

I was told several times that I will get a refund from July 24,2015 due due to bus being late now their resp. Telling me I did not call Add comment

  • From mobile
  • Megabus
  • 11 hours ago
  • by anonymous
  • #674249

Freezing cold ride, very uncomfortable seats, rude drivers, late both ways, as much as an hour. I'll never take Megabus again. Add comment

If you want to ride on a bus that tries to run down a family broke down on the side of the road then Megabus is your bus company. While trying to get my kids off the highway on I-65 in Indianapolis on June 27th at 5:45pm going northbound a megabus plate #p758210 tried to hit the kids father out of the way with the front of the bus pushing him so he could continue his route he was beeping his... Read more

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My outbound trip to Washington, D.C. was scheduled for 7PM. However, we left at 9PM. Apparently, Megabus's 5PM departure that was delayed due to smoke/fire within the engine of a bus. Megabus clearly didn't have a replacement bus back-up plan. So, 5PM travelers and beyond were delayed by 2 hours! This is completely unacceptable. If the delay were due to unforeseen traffic or weather, I... Read more

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I had the misfortune to use SMC Coach Hire to book a coach to take my daughter and her friends to Glastonbury. After 5 phone calls (all of these were logged and noted the names of the people spoken to) to confirm the numbers of people travelling and their luggage requirements (these calls were recorded as used my work phone) as the email notification sent was wrong each time the day the girls... Read more

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I've rented cars before and decided to try this location for Enterprise. Overall, Enterprise seems legit, but the guy agent (Employee #E784QR) who rented out the car to me on June 29, 2015, cheated me on the car insurance. As a doctor working at the hospital in Orange County, I just finished working with patients and drove in traffic to this location to pick up a rental for a month. When asked... Read more

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I was overcharged for "services" I did not agree to and was given the wrong information on the excess lowering charge. ! was then charged double the deposit upon returning the car which was refunded days later, following several calls, but my overseas bank charges for the debit and credit cost me nearly as much as the rental. I contacted the company via e mail and received a response telling me... Read more

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I don't understand why the internet doesn't work. Who want to sit on the bus and check emails for six hours. I feel, as much money that is given to ride the bus the internet service should be better. Every time you turn around they have new rules for the passengers but the company never honor or respect their customers. Without customers, guess what there are no jobs, mean unemployed. I feel that... Read more

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  • From mobile
  • Megabus
  • 1 day ago
  • by anonymous
  • #673494

Wasn't Ble to make it there had a 911 emergency so I. All n tried to reschedule the trip or be re in berst my ticket back.this is my reservation num 201/102307007215 m7r mem dal call me at 2143979652 Add comment

I left my coat in the car and went back to get it after 11 pm and we could see the coat but they were already closed. Went back the next day and they said they didn't have it. Plus the customer service was awful, they were more concerned about their personal life than helping me. Plus I filed a complaint with them on July 25th and have got no phone call back. Never using them again. I can't... Read more

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