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Your customer service is horrible . I worry for existing customers because you have fleecing down as good as a carney. Add comment

I love the website question "what are you saving for?" I have been saving for a trip for over a year that is coming up this weekend. now I may not have the funds because I've been waiting for 2 weeks to receive a check from Harris Bank for a CD that matured. I've called them twice and was given two different answers. I expected better service since I chose to keep my account with them after my... Read more

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I by the Bank of America this morning at Commercial Blvd and 441state rd 7 to cash a cheque, the cheque was over a thousand dollars. So the teller called for the manager to approved the cheque to be cash, the manager asked me for a next I'd from another bank. I asked for what reason. Because I always cashed my cheque here and never have a problem, till now you are trying to give me . He told me... Read more

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I will never bank with this bank. I tried to deposit cash from Chases ATM into my brothe's account. I'm in NJ he's in CA and was told I can't deposit cash but I can deposit a money order or my personal check or give my debit card for them to process a bank transfer from my account???? I've never heard of such nonsense. The methods they asked for can all be forged but cash can be checked for... Read more

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Incredible!! US Bank received an Order to WIthhold for Child Support. No biggie, it is usual and expected, California, where I am, does this to take anything over $3500 from a bank account to pay arrears even though I pay religiously. Anyway, they sent 2 of them to US BANK. The COURT ORDER, very clearly states, "TO COMPLY WITH THIS ORDER, PLEASE DO THE FOLLOWING: Immediately deliver page 3 of... Read more

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My family and I have been out of town since early July. When my family returned home (I am currently in China) they found about 40 letters and packages from Nationwide Bank. First was a "new account setup package" dated 07/14/2015 asking for personal information including SS# and signature card. Second letter dated 07/15/2015 said my application for an account had been rejected (I had not applied... Read more

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I am the daughter of a banker and I am not ***...went there on the recommendation of a friend. Each month the bottom line kept getting lower even though "official" fees were only 0.75%, at a time when the market was doing well. Upon closer examination of statements, realized they were churning my account, ignoring my stop loss orders, and an advisor had recommended a variable annuity...for which... Read more

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I have a fraudulent charge on my card. I have used it a few times in the first months after getting the card than stopped using its and just payed the monthly fee. We moved, i did not receive a statement, you cannot get one online or look at any charges on line unless you are signed up for only online statements. So to turn this charge in for fraud you have to sign the back of the statement and... Read more

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Would not recommend them for a mortgage. Very slow to respond to questions, all our contacts at the bank were on different pages. Due to the bank we had to pay 6500 extra out of pocket than expected when given our Good Faith Estimate. Avoid if at all possible. Add comment

I have been putting up with Chase's new policies for about a year now. First they started requiring driver's lic to deposit any cash into any account. No matter if they knew you or if it was a family member. What is the loss to them if a deposit was wrong? Big inconvenience So now I not only have to send away my driver Lic along with the deposit. So I stopped using any drive up or teller. I did... Read more

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