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The assistant manager (Mr. Scott) at the Wells Fargo branch on North Water street in Greenwich CT is incompetent and dishonest. He promises anything you want just to get you to transfer to his bank. Buyer beware. Feel free to email me at DomVivona@aol.com. Add comment

The ATM ran out of money this morning then froze. After waiting nearly 20 minutes it finally told me there was an error and it was in useable. This afternoon I find out that they went ahead and took the money out of my account even though I never received it. Should be easy for them to fix right with modern technology I mean it is an ATM. Well I called chase and they won't help me at all because... Read more

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I make checks deposited on 17st Costa Mesa ATM machine they lost all my check they could not found it because they not took enough time to search it . After 4 week they send me a letter and say they destroy all the checks. I talked to customer service the said Not them responsibility, that was shame the check was in the. customer have to sacrifice I have to come back to call my customer to... Read more

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Extremely poor customer service when fraudulent charges are put on your card. I called them within hours (4-6) of receiving an email from CO. They assured me the charges would be removed and canceled my existing card and promised a new one overnight. All well and good, excellent review when I was contacted. Fast forward 6 days and find $7500+ fraudulent charge previously reported was still on my... Read more

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I called in and requested a refund from over 100 dollars in fees that was a mistake from the company after arguing with agent over the phone and asking to speak with sup he told me one moment please and than the agent got back on the phone and offered me 25.00 dollars I told he no and wanted to speak with s sup that I asked for 10 mins ago and he told me that he supervisor told him not to... Read more

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After having my credit card ( gold) revoked due to inserting the incorrect pin. HSBC sent a new card, after 6 WEEKS I am still waiting for the new pin number which means the card is not useable. Dealing with Ariane Aipert from HSBC Paris is trying on the nerves, as they seem to want to know how you obtained your money, and whether you have gained your wealth legally ! After seven complaints and... Read more

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DURING THE LAST FEW YEARS, THE PARK CITIES BofA BANK HAD VERY MARGINAL . THE TURN OVER WAS A BIG DETRIMENT. SINCE MR. SAM FLORES LEFT THE CONSUMER SIDE OF THIS BRANCH AND CHANGED TO THE WEALTH SECTION, SERVICE HAS BEEN SERIOUSLY LACKING. - MANAGEMENT CAN NOT DO TELLER SERVICE, UNWILLING OR POORLY TRAINED. - SIT AT THE COMPUTER WITH THE DOORS CLOSED - REMOVED THE WATER DISPENSER FRON THE LOBBY. -... Read more

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Be careful when opening a bank account at Wells Fargo. I was continually harassed to open an account. I finally did and now I can't deposit cash at an ATM, but I can withdraw. This makes no sense. I do have checks and a Savings account so its better than a prepaid card but what sense does that make. You can only deposit money inside a branch. What if there is an emergency and you can't make... Read more

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First Premier suspended my credit card because I was making to many payments towards it. They asked for various information to be faxed over to reinstate my card. I'm on day ten since sending the info requested. I won't be using them when, if, I get my money they are holding. I'm contacting the BBB regardless to address this business. My advice to anyone considering signing up with Premier, DO... Read more

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I received a check in the mail from Flagstar Bank from my mortgage account. The only indicator as reason for the check was listed as "misapplication reversal" which shpuld have included correspondence giving their definition to what this meant and why the check was issued, but they were requiring the check to be cashed within 90 days of the check issurance date. When the customer service dept... Read more

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