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We purchased a bedroom set (four pieces) back on 5/7/2014 for $1691 (marked as a special order to be delivered within 2-3 weeks) from Awesome Furniture(the store) thru Danny (the sales person) and the store delivered three pieces on 5/16/2014. After spending numerous efforts dealing with Danny to get the last piece(which is a double chest) delivered, on 7/28/2014 we were finally told that the... Read more

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I had a reservation for car rental at Cancun airport. When I went to pick-up the car I was told I would have to take additional insurance not disclosed at time of rental. I travel in Mexico regularly and know what the legal requirements for insurance are. I had coverage through my credit card but they refused and said I must take their coverage which was more than the rental. Finally they agreed... Read more

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I had a reservation for car rental at Cancun airport. When I went to pick-up the car I was told I would have to take additional insurance not disclosed at time of rental. I travel in Mexico regularly and know what the legal requirements for insurance are. I had coverage through my credit card but they refused and said I must take their coverage which was more than the rental. Finally they agreed... Read more

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I am so pissed off right now i could scream. I have been on the phone with these ppl for over 2 weeks. I get a call every morning saying that im behind on my car note. I have done everything that they have asked for me to do. I have never been late until now. They had the nerves to tell me that if it reports to my credit that they will have it taken off. F**k that it shouldn't even go that far.... Read more

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When I leased this in 2012, they said when i got close to going over miles to come see them & they would work with me to get me into something else, I have contacted them several times & the only thing they will offer is to buy the car or buy a brand new car. I wanted to buy a used car with $ down & they said I would have to give them around $4000 or more to take the car back, they... Read more

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had 9000 miles on it dealer fixed it but smokes like a chimney. front seat swivels I don't think that right. ac shuts off when it feels like it. gm would not give me any trade assistance or extended warranty I bought a new 2015 Tahoe because dealer was so good to me but gm told me f*** off no help from gm on new purchase at all a bunch of douchebags to deal with. they lied to me at gm told me... Read more

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Volkswagen makes a great product unfortunately the customer service and service department make the whole experience a PASS. Volkswagen customer NO MORE. Even the customer service rep at Volkswagen USA had a rude demeanor. They will never be close to the Mercedes or BMW customer service experience. They have people working for them that feel its still beneath them to provide good customer... Read more

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I went into Wal-mart in Waynesboro Va. to have my oil changed and tires rotated(which I paid for life-time rotation) After waiting 2 hours the tech came in and said that he was done but did not rotate the tires because they did not meet their spec which neither he or the rude manager that came to assist could produce.. As a matter of fact they have very prominent signage that states that they do... Read more

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Bought a beautiful 2005 Ford Explorer from this dealer. 10 Days after buying it intake manifold gasket goes bad. It then spent 3 weeks going back a forth about getting it fixed. This truck was sold with warranty. I specifcally asked Derrick Brown if we had problems how would this get dealt with, and I was told you would take it to your local dealer and once they got the diagnosis it would get... Read more

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3 weeks ago me and my wife went for a trip wih Norwegian from Stockhol to Edinburgh. We decided to use the car rental company that Norwegian cooporated with, Green Motion. The young lady that signed us in at Hilton Hotel told us that the copany would block my Mastercardfor 750 £ in case of any damage on the car. Inspite of thefact that I had sined anassuarence in Allianz in case of any damage on... Read more

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