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Service Centers and Customer Services Complaints and Reviews

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paint ok but application very sub par. pin holes over entire body with pin head size paint splatters. grill slats were black when taken in red when got back. roof runners were not taped off but kind of painted. not primed but sort of misted with paint wound up black and red kind of like tie dyed. around hood emblem was not masked off good and paint was wrinkled around it. masking on left side of... Read more

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I purchased a car in Harvey, LA and needless to say my credit is not perfect, otherwise I would NOT have gone through them. they DO NOT under any circumstances give you one day grace period (which is stated in the contract) but you just believe in your mind that if something happens it can't be that bad, well it is!! the repairs suck! customer service is friendly only when you're making a payment... Read more

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I'll make this as short as possible after an almost 2 month long affair of terrible quality product, horrible customer service, and God knows how many dead ends I have met trying to work with this company to solve the issue. I paid over $400 to have the 6 foot bed truck sprayed with their "Spray-on Bedliner". Within 2 months and LITERALLY the second time I used the liner moving a 2 seat couch,... Read more

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The sears in Braintree ma told me 1 hour to fix my tire. They kept me waiting for two hours, just to tell me they couldn't fix it and would have to be replaced. When I first walked in I asked for a new tire.... This is unacceptable and I wasted two hours of my time and didn't get my tire serviced. Add comment

This company is an absolute joke and take it from someone who was a manager there for two years. Other than the fact that they charge exorbitant rates and say "at least it's better than going to dealer", not by much, they simply have no idea what they are doing. The management team is a case in point. It is absolutely mind boggling how these people got these positions many of them couldn't care... Read more

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My car went in for repairs on 5/24/2014, and I just got my car back on July 18, 2014. While there, my Samsung Galaxy Tab was stolen out of my car. While they had my car this long, I asked for a car to use while they had my car. They agreed until the price of the rental cost more than the repairs to the car. Then all of a sudden, who approved for a rental car. I have learned a big lessen from... Read more

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Attendant is extremely rude. He directed me to pull car into bay and then opened my door and very loudly said" are you gonna stay or go"? ....... Add comment

Brought van in for over heating problem. Trouble shot as a blown head gasket. Due to heads going out to machine shop I was offered a loner vehicle. I was called twice to pick up the vehicle and both times it was not ready. Third time appeared to be the charm as it was ready, but not without fault. 1. After market steering wheel cover which was grey was returned black (I assume from dirty hands).... Read more

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got the quote for transmission fuel when i came next day the price majicklly changed from hundred sixty nine to 228 THEY ROB CUSTOMERS.stay away Add comment

Worst experience ever using the Jacksonville Florida service center. I had a minor manufacturer recall and a leak on the dash air that I took to CW at Jacksonville, FL. This was a first time using CW service to see how good they might be. Nice check in, call from the guy that checked me in to let me know the recall had been done. The A/C leak was minor and easy to repair but recommended system... Read more

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