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Auto Financing Complaints and Reviews

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Rude n ghetto people. Even the manager is rude. These people will not help u in any way. Keep calling 20 times in one day with different numbers. Beware. I mean beware. There should be a law. I think thats illegal to harass people All the customer service people are rude n they will talk over u. Don't care what situation your in. I was only late for a month. I wish I have the money to... Read more

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I appreciate reading everyone's issues with Car finance. I filed bankruptcy discharged 6 months ago and ws paying 23% interest. After paying $2000 in monthly payments I still owed the same amount that I financed my vehicle for, so when car finance offered to refinance at 9% I jumped on it. I am waiting for them to finish the psperwork and payments to begin with them, but with reading everyone's... Read more

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I had a bad experience whith this crooks I only owned them $1200 on my truck to get pay off I was at work and I had a call from wife that a repo truck try to take my truck and call veros credit and told them that to take $ 450 rite now they no that there taking the truck I pissed off I said what kind of business is this they took it after that I call that wanted back told were was it at I... Read more

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I have made 43 payment, now that I'm trying to get another vechile, o can't get nothing because this company have been ripping me off, I have paid 18,000 on the loan, and they said I still owe 12,000,they need to be stop, ripped off Add comment

I was behind a couple of month payments tried working it out refused to talk telling me what I want to do is unexceptable and there interest rate is 5 dollars a day and late payments are over 56 to 60 added on to the interest so that put me even further behind so I mailed them a payment in July 400 which is more then my payment they would not let me pay on line or over phone so that made me mail... Read more

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I have toyota camry financed and i paid online as usual, but found that the payment was not made and now they charge me for non payment and reduced my credibility of the credit score as well as imposing fine. That is not going to work , I remember paying the bill every month and all my credit card as well. I dont know why are they doing this . they might have a very bad security database system... Read more

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I was 19 when I leased my 2012 Honda Accord. I fell in love. It was my first reliable car and I was determined to take care of it and the payment. That is exactly what I did. For almost two years, I had no problems. My payment were made in full and on time. I never had a problem with Honda Financial Services, they never contacted me for anything. I was golden. However, the beginning of this year... Read more

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Santander Consumer USA' web server has been down for more than two months. To this end, consumers cannot access any of their accounts online, and therefore have to call in payments which incurs a fee of $10.00. If one pays online, it is $5.00. This is a blatant and purposeful attempt to steal more money from consumers. When Santander sends an email to its customers, there is a link included, to... Read more

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Just recently turned in my Toyota Tacoma 2 MONTHS EARLY, and 13,000 UNDER the mileage. They checked my truck and are hitting me with $1,454.28!!! They are charging me for: -Both head lights "melted" - which is a manufacturer defect $383.64 each -Roof Dent $364 (barely a dent) -Bedliner Scratch $200 (seriously? it protects the bed) Misc. Scratches $75 Door ding $45 My wife owns a Toyota Sienna,... Read more

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Got approved online on Thrusday, spent 2 days finding the car I wanted, finally got down to signing on the dotted line, and BAM!! I was told that my credit wasn't good enough for a lease but I could get a loan at 19.99% interest! Payments went from $297 a month for a lease to $575 for a payment for 72 months, bringing the cost of the jeep to double the sticker price!! Can't believe this is... Read more

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