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Worse company ever!! I fell behind because I had a health issue I called to make arrangements and I made the majority of my payment and they still took my car and won't give me back my items in the car!!! I'm hiring a lawyer because this company needs to shut down!! Add comment

Gateway One lending is a good company, like any other finance company, you must make your payments on time. I had to defer a couple of payments and the company honored it. No problems with customer service, they are always helpful! Add comment

Customer service??? No sir! The SAME INCIDENT occoured with me... On 06/25/15.. Lost my job due to downsizing. I have NEVER been late on payment (besides one time by a week). I called to see about having my payment defered, I spoke with a gentleman who put me on hold to await my approval. Gentleman came back after a few mins and said I was approved but he would note it on my account as "pending"... Read more

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The SAME INCIDENT happened with me... On 06/25/15.. Lost my job due to downsizing. I have NEVER been late on payment (besides one time by a week). I called to see about having my payment defered. I spoke with a gentleman who put me on hold to await my approval. Gentleman came back after a few mins and said I was approved but he would note it on my account as "pending" until I paid the $25... Read more

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I have tried to work this out with my local branch but have gotten no where. Each Rep I talk to tells me some thing different. I have had problems from the time I purchased the vehicle. Now I am not the type of person who does not pay my bills but have run into a few bumps along the way and have been struggling to make my payments. I was told as long as I was trying and paying something and... Read more

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They do suck. Customer service is crappy and the rates are high as giraffe ***!! But if you need a car and have terrible credit...catch the bus. I can't wait to be done with this company. I fell behind in my payments and called to make arrangements to pay. A deep, scratchy voice lady wanted me to pay $1900 in a day. If I had that money laying around I wouldn't be behind. She threatened to send... Read more

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Hoy hable *** una disque supervisora de nombre ELOISA y me rrespondio de una forma muy racista y descortez.. Se atrevio atrevio a decirme que estaba *** esa financiera por que no tenia papeles ni buen credito y que ellos solo eran financiera y no tenia por que esplicarme nada ya quise hablar *** un manager general o algo asi pero nadie de los trabajadores me da informacion, por favor si alfuien... Read more

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they didnt want to refund me my money. cheapest company i have ever met.. they wanted me to wait 3 weeks before my refund could be processed. company is horrible. never doing business with them again. naomi the one i spoke to..shes very rude doesnt want to refund me the money.. they sell then no customer service.. very very rude.. worst customer service in my life.. really pissed me off with... Read more

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100 words won't be enough, but I will try. I have been *** not once, not twice, not three but four times buying cars that was worth much less then what they charged me for, this will be the very last car I will ever buy from them, I blame myself and them for the problem, they take advantage of the people who have less. They are vaulters praying on the weak. I got a 2007 HHR they charged me... Read more

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MY rep is Victoria Taylor! SHe is nothing but very rude and disrespectful, calls and demands payment when I don't even own anything and up to date! she calls all of my references and demands that they pay her! She has the crappiest attitude! and her manager is not better just as rude !! I would not recommend getting service with JD BYRYDER OR CNAC!!! You will deeply regret it! They get you... Read more

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