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We went with Gutter Helmet due to it’s so called, “respectable reputation,” however our experiences with the company have been nothing short of a nightmare! We paid a premium price for Gutter Helmet and expected a high quality product and install; however that’s not what we received. After install of our new gutters they would not drain water correctly and leaked constantly! We called them out to... Read more

Was this review helpful? 580 13

Being a first time home buyer, I was really excited. Loved the location and look for the Pulte Homes. Of course, up until you sign the dotted line, the people are helpful and the service is great. After that it all goes down hill. Their service representatives are rude, dishonest, and for every issue/maintenance request you have, they take days and even months to get back to you. They sure... Read more

Was this review helpful? 16 1

Pulte Homes - Water problems in basement
1 of 7

The Pulte home I purchased has serious water problems. Whenever it rains (or snows), the sump pump works continuously to pump water out of my basement. The volume of water that is up pumped out is ridiculous! It's enough to fill a swimming pool!! The force of the water coming out broke the pipe! The pump is noisey--it can be heard throughout the house. When it's bedtime, it's hard to fall... Read more

Was this review helpful? 9 3

Purchased home from pulte homes two months ago.. Doors and windows do not close. Foundation cracked .. I have contact them and they do not return my calls!! DO NOT PURCHASE A HOME FROM THEM !!!! Wish I would have known before I purchased the home, of how they don't care to fix the homes only sell!!! When I complain to the main office they tell me go online and do a complain.. What is the point if... Read more

Was this review helpful? 4 2

I, Ron L. Phillips purchased our home in Diamond Valley, hemet Ca. July 2012, since that time we have not been able to use our master bath shower due to seating and the wall surround. The seams do not line up and are overlapped. Instead of linning them they calked them. We have complained to the warranty department, Ed Mariscal, he did work orders but we did not hear from anyone for several... Read more

Was this review helpful? 6 7

My home is less than 6 years old and the kitchen counters are falling off the wall, the kitchen has multi plumbing problems and leaks, door and windows are not sealed properly and leak causing $350 heating and cooling cost. Guest bathroom tub has separated from the wall. The insulation is not properly installed all the walls of the home heat up very hot in the day. Addict is not properly... Read more

Was this review helpful? 4 10

I had gutters and gutter helmet installed in APRIL 2013. The rain goes over the gutter, rain pours down the gutter. Leaves do get stuck between gutter and helmet. They came back 5 times and still the same. I called the company to refund my down payment and take their material off my home. I was told by JANE i will not get any money back and the company was going to put a lien on my home for the... Read more

Was this review helpful? 119 4

When our house was built we were told Pulte used their own contractors and not subcontractors. Well the subcontractors went on strike. When we asked why their "contractors" were striking and when would strike be settled we were told it was none of our business. We told them they were working for us and they still wouldnt answer us. We have had our Pulte house for a long time. At first we. Kyle t... Read more

Was this review helpful? 1 10

It has come to my attention that when you buy a home from a company that they would back what they tell you. Well when it comes to customer service Shea homes has none . I had some work that was written in writting to be done, well because I waited longer than they wanted me to they told me that they will not honor there agreement. well I spoke to everyone all the way to the CEO and still they... Read more

Was this review helpful? 40 23

If you're thinking of buying a home from Pulte, do yourself a favor and move on. Buy ing this home was the worst mistake we have ever made. Since day one when we came to do our walk through the nightmare began, and dealing with these people has been a living *** everyday we have lived here. Every thing and I mean everything has been mis-represented. Unanswered phone calls and email, sub-standard... Read more

Was this review helpful? 18 21
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