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Hello and thanks everybody for all your info. After my first knob broke 2 years ago I paid $50.00 for a new one online. Then the others started breaking and melting. Your not suppose to leave the oven open when you turn it off to cool down. Melts the knobs! Again $50.00 then another $50.00 and so on. Then the new ones I bought broke.... Cheap Plastic. I searched for a blog on this matter and... Read more

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I have been trying to get a 600-3246-9 Charcoal Grate - Right (13 3/4 X 14 1/2) for over a year-every 6 weeks I am told it will be another 6 weeks. I received the left side and paid $20.00 for shipping both left and right side. I was reimbursed for the part not sent, but not for the shipping. If I had known I was never going to get the right side I would never have bothered to order... Read more

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First, the delivery guys took the doors and shelves/bins off the new fridge, and placed them in the wet grass and dirt, leaning them up unprotected, against the tree in my front yard. This is how Best Buy treats your brand new $3,000 appliances?! After they left I found two beetles crawling on the fridge, one inside one outside on the door! They did even not remove all the plastic and tape from... Read more

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I purchased a $1000 dishwasher from Conn's for $750. What a great deal! Yeah, well, it's junk, and they have not stood by their product. Beside the fact that we are dealing with Samsung over warranty and performance issues, Conn's says there is nothing they can do about the dishwasher. Not even take it back. How about don't sell junk?! I was approved for 2 years same as cash, but when I made... Read more

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I received 3 new appliances June 2015, one was damaged and they agreed they would order Maytag dryer door. I was told by the original sales person all order complaints would go through him. Unfortunately he left the company and when I called 3 weeks later to check on the status of the order they told me I would have to check with Maytag direct, even though they placed the order. Maytag had no... Read more

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It's 2015 and I bought a $2000 BRAND NEW 4K TV from Best Buy yesterday. I get home and some other guy's Netflix account was logged into the smart TV Netflix app. I emailed him and he confirmed he returned the TV two weeks ago due to a defect with the screen. Best Buy went to his house and delivered him a new TV, taking this defective TV back. Best Buy repackaged the all the components in... Read more

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We bought Vizio 70" LED HDTV at Best Buy back 1/6/2014 for $2200. 3 days ago notice a thin horizontal line across the screen covering 2/3 of it then faded off. We checked all the cable connections, nothing worked. 1 day later another line pops up. Called Best Buy, told us no luck since we didn't buy extended warranty & Vizio only covers 1 year warranty. For this much money we spent on a TV... Read more

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I thought CONAIR was a great brand, until I purchased their Extreme Steam Fabric Steamer with Dual Heat. They supposedly have a 1 year guarantee, but they make your life so difficult to return a 30 dollar item, that you just won't go through the trouble. I am expected to pay for shipping costs to return a product that came defective. Having to package and ship it is trouble enough, that I can't... Read more

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General Electric service man was sent out to us.. we were told we would be charged 99.95 for the guy to come out and the unit would be fixed for no additional charge since unit was under 5 years old and still under warranty. the day the guy showed up he wanted to charge almost 4 times (400$)the amount we were told over the phone,, when i told him we would never have had them out if we knew the... Read more

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