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Our KitchenAid model KUDS301XWH7 motor locked after only 2 years of light use. We only run the dishwasher about every 3-4 days as we are empty nesters. We were shocked to learn that to replace the locked motor would cost $350. We were told that the board is usually the next thing to replace. The repairman agreed that it was more cost effective to buy a new dishwasher. Previously our Whirlpool... Read more

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I bought 3 items at the store in Sheridan Co. The people at the store were great! But there corp. customer service and over all attitude sucks!! I made payments on all three items on line and they sent me 2 notices of non payment and charged me late charges!! I made 3 trips to the store 50 miles away to resolve the matter and the manager was great, but again corp offices were no help!! Made me... Read more

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  • From mobile
  • Instyler
  • 12 hours ago
  • by anonymous
  • #586543

I've been using my instyler for like three weeks, just for straightening my hair. It fried itself. Ridiculous. Add comment

  • From mobile
  • Ariens
  • 1 day ago
  • by anonymous
  • #586465

Bought new 30"snow blower 16 hp ... Started using it same day, first pass through seventh was great. Started clearing around my truck pot it in reverse touched the lever and detailed the side of my truck it wanted to go forward at full speed and scratches my truck real bad...nice feature to have reverse only if it works... Add comment

Ordered a 51" plasma television on 27th Dec. Best Buy advised delivery on 2nd Jan. BB then rescheduled delivery five times, with latest advice being 9th Feb. Despite numerous and lengthy calls with BB's so called customer service I was never able to get confirmation from them of whether they were likely to be able to fulfill my order. They did, by the way, charge my credit card immediately the... Read more

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Worst customer service I've ever seen! I bought a Samsung TV there and when we got it home, the only thing in the box was the TV. No remote, no stand, no manual. Turns out it was a floor demo. After trying for 2 hours to get in touch with someone on the phone, finally someone answered. He was completely rude. I explained what happened and ask if my husband could drive the 30 minutes out of his... Read more

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A less than one year old dishwasher began to leak from one corner. While the 800 number staff were polite, the service people they use for warranty work are incompetent. These are independent appliance repair people who they send and they are a bunch of incompetent crooks. Don't use them! Frigidaire doesn't check them out, they just send whoever is in the area. Companies with BBB complaints. They... Read more

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  • From mobile
  • Best Buy
  • 1 day ago
  • by anonymous
  • #586244

Yo man I love Best Buy and all because I have never had a problem with them till this day but your geek squad phone service needs alotta work though! 34 Minutes just to update my credit card information for the insurance billing on my phone, y'all should be ashamed of yourself. What happend to the good 'ol days man where I can just go online and do it myself? Ya done f*cked up .. Add comment

Purchased from a buy one get one TV commercial and was those 3 easy payments off 33.95 turned out to be almost 200 dollars. Just plain *** bags who will rip you off like they did me. Stay far away from these low lifes. Add comment

Resolved

All of my televisions I have purchased from Best Buy since 1994...and ALL of them have been previously used as displays, "OPEN ITEM" or returned TVs, and I've had no problems. Of course, I did the smart thing in checking them out, like this customer did...making them play for about 30 minutes, watching for screen anomalies, scratches and dents on the cabinets, checking the parts list inside the... Read more

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