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I have not been getting any magazines after being a lifetime member for a long time. Club member # 40309338. After seeing all of the same complaints I can't say I can say a good word for your organization. I had to call once before to get a couple magazines but didn't get any satisfaction I got a notification that I would get the magazine 3 times a year but a short time later I got notice it... Read more

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I am highly disappointed with Petsmarts Hotel. I have not even used the hotel, nor would I after the treatment on the phone trying to make reservations. I have 2 Pit bulls each 60 lbs each. They would not let them board together even though they have live together, play together, eat together for the past 2 years. I was also told they would not be allowed to interact with other dogs because of... Read more

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Our puppy has marked a spot on our hardwood. Bought the $49 package to try. At each point of the 4 steps, he would pee on top of the urine-out products. We'd clean up, clean up, clean up and start over, and he specifically was drawn to that area because of the products. He'd go to where they were stored and pee under the smell of the products. Jump up and down, and bark when he'd see the spray... Read more

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We took our dog to camp Bow Wow in San Antonio, TX Northwest while on vacation. When we returned, we picked him up and the card they gave us which describes his activities noted a "slight rash on his right shoulder." The next day, Saturdary, we took him to the vet first thing in the morning as he persisted in licking and scratching this area. The vet stated that it's a good thing we brought them... Read more

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I had an appt. to have my cats ears looked at at 8:30 am. The vet office door was locked when I got there even though the sign on the door said they open at 8. The buzzer at that door was removed so I buzzed for at long time at the store door. Finally some girl came and let me in. She told me the vet door was for deliveries only. When I told her there was no sign saying that she brushed me... Read more

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I ordered two boxes of dog treats from EntirelyPets. Their prices were good and the shipping time wasn't bad but when the package arrived the items were smashed up and the treats inside the box were crushed and many of them unusable. The box used for shipping itself was in pristine condition so I don't think this happened during transit but believe that the items were already in this poor... Read more

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I contacted Bark Busters in hopes of helping my 2 year old dog who was starting to show some aggression.The trainer came to my house and spent five hours here. It just wasn't what I was looking for. I contacted him via email and stated that fact. He offered me most of my money back minus his gas, and the cost of his secretary. Although the program wasn't for me, I appreciate his business ethic,... Read more

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My husband took our dog in for a bath and to have his nails trimmed. When he came back for him ... he didn't recognize him. They had shaved off all of his well groomed hair. He is a Tibetan Spaniel - his hair does not grow quickly. His hindquarters were growing back from an illness last summer. I'm hoping in 2 or 3 years... he will look like my dog again. They even charged us for this... Read more

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,I dropped my dog off at the Petsmart in Monroe, MI for her appt. @ 11:30 am. I gave specific instructions that I wanted her shaved all over including her face, trimming her ears and tail. They told me she would be ready in 3 hours. I called @ 3:20 to see when she would be ready. They told me she would not be ready until 3:45. I was there @ 3:50 and the girl who groomed her came out and... Read more

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Had problem with rats and squirrels in attic, then a raccoon. Initial rep had left company and after three weeks of calls to office in Atlanta, i finally got in touch with the new one. Found out the coon wasn't covered and additional charges to trap and fumigate were over $800. Never caught the coon and i asked him to put trap in yard and he said that was an additional charge. Suggest you read... Read more

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