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Animal Feed Complaints and Reviews

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I am going through the same things. My order was sent and received but it contained the wrong items. First call was no problem "so sorry" we will replace it. She could give me no confirmation number but said I would receive an email, after 4 days no email, no replacement order. I then got a call rom UPS saying Petco had reported to them that I had not received my package, I explained that was not... Read more

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I just tried to place an order for Temptations cat treats for 25 cents each and was not able to do so. I called their toll free number and was informed that the website needs to be updated and that item is being removed/deleted from the website! This company does not honor their sale prices. I have clicked on the email to UNSUBSCRIBE and even that doesn't work. They need to hire people that know... Read more

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Iv had 2 dogs getting sick after eating Everpet dog food one died an the other is about to Add comment

     

what upsets me to is i took the time to hand write a letter about my issues called the freemont store to get the right address which was over a month ago i think he gave me the wrong address on purpose i just got a computer so here goes my complaints again and time what i wrote about was i bought 5 rose of sharons 3 died i bought 2 butterfly bushes 1died i bought 3 burning bushes they all died i... Read more

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This company has caused me so many problems .I stand in line to pay for my dog food ,now mind you I am disabled and draw disability for ptsd and six heartattacks and this company wont allow my check because I dont write checks every where I go?They said I would have to pay with a different tender ,you cant very well do that if you dont have cash on you aat thattime its in the bank I wouldnt have... Read more

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Viking12, Thank you for your remarks. To let everyone know where we are on this case... We currently have a lawsuit against DIAMOND PET FOODS. We have had 2 pre-trial discoveries & we will have our case heard in front of a jury trial before this year ends. Diamond Pet Foods just lost a HUGE Class Action Suit in a New York Court just a couple months ago where they were ordered to pay back... Read more

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  • From mobile
  • Petsmart
  • Oct 23
  • by anonymous
  • #549843

This pet smart has tacky unprofessional people here. Never buy fish from these jerks. They think they know a lot but there are dead fish everywhere in there tanks. I bought fish and plants , they died and they where rude and confortational about me returning them . I won't shop at this crapy store again. Add comment

  • From mobile
  • Petsmart
  • Oct 07
  • by anonymous
  • #543363

Today I went in to buy dog food with a coupon I found online. I had asked the manager for assistance and she began to have quite a tone with me because I had manufacturing coupons and had printed off the wrong page. She told me to just leave and that there was nothing she would do. Her name was Stephanie and I believe she is the worst at people skills that I have ever met. Add comment

     

PFD re-did there website and it litterally "SUCKS." You can't just place an order or re-order. You have to go find the product, copy and paste it in the search window to order. Then you have to go thru a series of options which is totally unneccessary. After 15 minutes of trying to figure this out, I hit the checkout button only to see that the order I have placed 9 times previously, will now... Read more

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Previously, I had not had any problems but my last 2 orders from early July, 2014 have not been sent to me. Out of all the times I have rung Lealean, only once did a man answer. He said he was having trouble with a supplier and was changing to another one. He promised to look into the situation and get back to me the next day. He did not do this. I have contacted my bank which is going to... Read more

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