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Family traveling from Los Angeles to Detroit with stop in Houston. Late night scheduled arrival in Detroit, 11:55pm. The LA to Houston leg was uneventful. Three hours of BS in Houston until flight cancelled because of "crew issues". What the _____ does that mean? If any other business threw that at a customer or client you would be out of business. Incompetent, insensitive bunch of buffoons.... Read more

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Its bad enough we are shoved into seats like the way our meat is being raised but 1 1/2 hours on hold to access my travel flex sucks. It is so rude and clear making money is all this airline is about Add comment

I am pissed off with American Airlines. Their customer service is horrific. I called them regarding missed miles. I have to go through hoops and cut through red tape to get my missing miles back. I performed all the steps they mentioned. But I am still awaiting feedback from them. Their customer service rep told me that, i would need to call in once again to get my miles back. Reason: Their... Read more

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The airline ticket does NOT include the price of seats. Airline will charge a fee to assign seats as booked via Expedia. Or you have to buy a seat on each leg of trip on website. The excuse that "it says it in the contract" is a lame one as there is NO statement that there is a cost on top of what you pay. Expedia said they don't include that b/c it "MAY" happen but not always. Baloney. And... Read more

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Came for three weeks Holiday from London to Cochin which turned into a night mare for the first three days and still haunting me.This was due to un professional staff and the worst customer service experience in my 21 years of world wide travel history. It was my first time with Etihad. When me and my daughter arrived in Cochin Airport on 12th of July early morning, after an hours wait, we were... Read more

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I travel delta transcontinental because Alaska seems to akways be delayed and often only has a few flights a day, if that. I'm now sitting on an Alaska flights from Portland to Seattle delayed because there is only one runway into Seattle. Did they just learn of this? The flight before me wasn't closed and had 7 seats left, yet they wouldn't let me on the plane. The last passenger was two... Read more

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I was told in an extremely rude tone by the Allegiant employee at the check in desk that I need to "rethink boarding the plane." Because my toddler caught a cold on vacation but I needed to fly home. "You just don't fly with sick kids. You should know that." Were some of her smart *** words. That was the worst part but all my flights were late, and every employee but 2 total were rude and not... Read more

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In Stuttgart, Air Berlin charged 165 € for bringing a trumpet case as a carry-on. Measurements 53.5x 26.5x 17cm. No other airline has ever had a problem with the trumpet case or charged for it. The case was never measured in Stuttgart as it is below the allowable measurements for handluggage ( 55x 40x 23cm). Repeatedly Air Belin was contacted and denied the request for reimbursement. The... Read more

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Hidden fees R US!.... You have to pay to sit with your flying companion!!, regardless of family or loved ones they won't sit you together so that you have to pay! Even paid for 4 family members same last name same credit card at same time, with plenty of room on plane, so when I tried to contact costumer service three different times I was on hold for over an hour, so I tried to email them and... Read more

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Hello my name is Angela Dodson ..I had a bad experiences with you all an I was nor happy about itan I want a credit because I did not pay 482. To sit in a airport for 10 hours an none of your employees advise Us to what was going on an I'm not happy of that an your flight attendants are very rude an they did nuthing to try to try to help us understand anything of what was going on with our plane... Read more

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