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At about call cost I try to avoid us air but here I am with yet another reason to avoid this company. Got tobyhecairport early another flight ahead of ours going to same location no bags to check and yes there are avsilable seats but to change to earlier flt that will be $75 seriously the most un customer friendly enterprise. Hadn't flown in years due to their punishing policies will be a long... Read more

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I had my flight at 7:40PM on Friday in Frontier airlines from Cincinnati to Trenton. I was stuck in traffic and had arrived at around 7:10PM. I had checked in the evening before, and made sure my carry-on luggage was well within the restrictions stated on frontier's website. As I walked in, the lady at the counter was talking to another Indian lady, who seemed to have not been able to check in... Read more

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in the Flight SN 2722, from GENEVA to BRUSSELS, at 18:50, on September 11, 2014, my wife, my 2-year old son and me were denied boarding, after complaining to the Purser, a man called Cedric Desmet, that we could not possible be seating together but were booked in different classes, even after I explained him that this was a booking mistake by Miles and More / Star Alliance. The Monsier called... Read more

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Very rude and unprofessional flight attendants. I travel with allegiant quite often and have witnessed numerous occasions when the flight attendants have been very rude to the customers. Its worth paying extra for a different airline in order to be treated with respect. Add comment

     

There will be additional fees. You will have to pay for your baggage (both checked and carry-on). Your seat will not be guaranteed unless you pay a minimum of $8 to select your seat. Frontier has a strategy of overbooking, presumably to ensure full flights. Every day, groups of these extra passengers are forced into later flights. "Check-in is 45 minutes prior to departure" means that you will... Read more

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United is the worst airlines ever! The flight attendants, are mostly old and should retire. Flights are never on time. My flight is delayed an hour and a half because the flight attendant (who by the way doesn't do a *** thing anyways) decided to sleep in. I hate United, and hope they go out of business. Add comment

     

i HAD A COUPON CODE FOR $25 A $400+ AIRFARE, WHEN I APPLIED IT, IT WAS HONORED AND TOOK $25 OFF, HOWEVER, AT CHECK OUT, IT ADDED IT BACK. CALLED AND WAS PUT ON INDEFINITE HOLD FOR AN HOUR+, EMAILED, TOLD ME TO CALL. DID AN ON LINE CHAT WITH DIANNA, WHO DISCONNECTED ME AFTER SAYING, "HAVE A NICE NIGHT!" THEY NICKEL AND DIME YOU FOR A SEAT, PRE-BOARDING, A CARRY ON, BY THE TIME THEY CHARGE YOU... Read more

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I book a 1 bedroom Queen suite in Vegas with jackpot at Polo Towers. When I got there I received a room no bigger than my walk in closet with a Murphy bed that folded out of the wall into the sofa. When I told jackpot about they were very rude and refused to give me any money back. The supervisor was very rude as well. Lesson learned! Don't do business with Southwest jackpot deals. I also... Read more

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