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I purchased saudia airline ticket on 09/01/2014 on line. When i am coming back from Lahore on 25th January 2015. Your two employees gave me a hard time and issued me a new ticket with difference Pakistan rupees 21387 but they charged PKR 37310 from me. they gave a threat that if you not pay this amount then my ticket will be canceled. First they were demanding PKR 89000. Both are in Saudi ... Read more

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Here is what I sent their customer service department: You have to know how bad your phone and customer service is. I say that, because it has been so consistently bad that I cannot possibly be the only person who has experienced it or has written you. First, I have spent 4 hours in the last month trying to make a reservation using my EarlyReturns miles. The first three hours were on hold most of... Read more

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Plane broke on runway in Stg. delayed 10 hours,flown into Milan instead of Florence and put on a bus. Missed checking in our apt. so had to get a hotel .Had to pay extra for baggage ,run over and broken. Did not conform to E.U. rules no food no phone no wifi. Have received 2 letters in German even though I wrote to them in english. They want to give 2 of us a 250 euro credit to fly with them... Read more

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I repeat, that you can just click "continue" on seat selection, they make you believe that it is a must to purchase just to get more money out of you. The allegiant reservation I made ended up costing more in the end than it would with any other airline. ALSO, DO NOT BUY TRIP FLEX, you cannot even REACH the customer service department for changes. Do not even book with this airline, they are... Read more

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I am very upset and disappointed with the way I was treated. I tried to book a flight for myself and my significant other last night for a one way travel. I booked it but then was contacted by a number and was treated very rudely. I spent 15 mins on hold just to be disrespected and hung up on. When the CSR picked up it was very casual and never introduced them self or identified their... Read more

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سلام كنت من ضمن المسافرين علي رحلة السعودية 450 الخرطوم -جدة يوم الأحد 25 يناير 2025 من بداية الرحلة والي نهايتها كانت درجة الحرارة عالية لعدم التككييف تبررير الطاقم لم يكن مقنعا .السؤال هل تعطل تكييف الطائرة يمكن ان يؤدي لممشاكل كفقدان ا الوعي وتعريض الركاب والطاقم لخطر لا سمح الله Add comment

Juno is on the way. Need to Change a flight leaving Tuesday moring -mid storm- as of this complaint I've been on hold for over 3 hours. You'd think they would increase staff on the reservation line to take care of the HUGE volume. They don't pay that much to the off shore call center for staff. Bring in a bunch more and keep your customers happy. This is really insanity...what a way to flunk... Read more

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I was in the travel business for a number of years and got to know Allegiant and some of their execs. Finally now that my daughter is off to the Univ of Oregon I have been looking forward to using them for their OAK-EUG route for the next 4.5 years both for her visits home and our visits there. Today was the first trip. After a couple of hour delay they cancelled the flight. Instead of... Read more

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Flight 1017 from Oakland,CA to Eugene, OR on Sunday January 25. Both website and phone interactive claimed flight had been delayed, then claimed it had departed some 2 hours late at 9:50 AM. Yes, Eugene was fogged in earlier in morning. But long before Allegiant cancelled this flight other planes had been landing. Allegiant claimed flight had departed and was scheduled to land at 11:17, when... Read more

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Called Las Vegas office for ticket price stayed on hold for 45 minutes the person that I got had such poor customer service when I asked her how much the ticket was if I went to the airport because there I knew there would be a discount she told me it would be $13 per segment and when I asked her to calculate that out because I was unsure if it what meant there and back she told me to go find a... Read more

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