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We had booked with Frontier for a family vacation to Yellowstone National Park for our family of 5. The flights were supposed to go from Detroit to Denver to Bozeman, MT and vice versa. This story is hard to believe but true. We had both our outbound and return flights delayed or cancelled, luggage lost and kids diagnosed with dehydration after being in airport for over 24 hours. At Frontier's... Read more

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  • From mobile
  • Air Asia
  • 1 day ago
  • by anonymous
  • #516238

I would like to make a complain on ur irrational & unacceptable reschedule. E-form is sent but no response. KL-Phrom Penh on 4th August was rescheduled from 3.00pm to 6.45am, 8 hrs earlier. 8 ppl being rescheduled. Phrom Penh-KL on 11th August was rescheduled from 4.40pm to 8.20am, 8 hrs earlier. 9 ppl being rescheduled. No personal email was sent to notify us about this reschedule. V have... Add comment

I myself am US resident, complaining on behalf of my parents. I booked their tickets on delta despite the fact they asked for other airlines they used to travel. I myself a DELTA person. But They had horrible experience. Their trip from India to Atlanta was perfect, a good exp but return back was full of trouble. First their flight was delayed by almost 3 hours. My mom has a knee problem and can... Read more

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Your website and your customer service are both, by far, the worst I've ever experienced. First your website: - You don't have a function to print the reservation. - As soon as I saw that, I tried the back button and the website closed. - At that point, you had my money, and I had nothing to show....No e-ticket, no reservation, nothing. Your customer support: - I tried multiple times to... Read more

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After reading the negative reviews, I was unsure about flying with Spirit but decided to chance it. I was incredibly surprised. I had read the airline policies on baggage fees, etc., and paid those while booking my ticket, so no surprises there. I also upgraded to a larger front seat which was very roomy and reclined. I took snacks and drinks onto the plane with me so no extra costs there.... Read more

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I flew from Cincinnati to Bozeman, connecting through Denver. My trip was to go fly fishing in Montana, so I had an expensive fly rod with me. I checked in and boarded in Cincinnati with no problem. In Denver the gate agent refused to let me board because my fly rod did not fit the size requirements. I said "they had no problem with it in Cincinnati" to which he replied "well I wasn't in... Read more

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Last night my bags did not make it with me to my final destination. I had hours between connections and my final flight was delayed further. So I see no specific reason why myself and around 30 other passengers went without our bags overnight. Today I had to stay home and wait for my bags. I spoke to US Airways customer service who told me my bag would be delivered no later than 1:30pm. That's... Read more

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I Mary A. Lee booked a flight with American Airlines to Montgomery, Alabama on July 22, 2014. My flight were scheduled to leave at 11:30 a.m. From LGA. When I got to the counter I was informed that I had to take a shuttle to US AIRWAYS. When I got there my flight had left. I didn't leave New York until 3:00 p.m. I should have been in Montgomery at three. I didn't get to Montgomery until 11:00pm.... Read more

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What drew me to Allegiant Air was, of course, the very discounted flight price from SC to FL. It was the only way our family of four could afford to fly to FL. But, boy oh boy, that discount came at a price! The flight to Florida wasn't too bad. It was 2 hours late, but based on what I've been reading, that is nothing! But the flight home was brutal. It was scheduled to leave FL at 5 PM. ... Read more

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My friend holding a valid ticket was not allowed on to a Turkish airlines flight from Saint Petersburg to Istanbul at 16.30pm on 28 July despite holding a valid ticket because she could not show the credit card used to pay for the flight -- two days earlier at the ticket office at the airport in Antalya Turkish airlines specifically told me that a credit card was not required to be showed and... Read more

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