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I booked a flight to Malaga Spain for 9th of January 2015 for 0850 eleven months ago. In August 2014 the timing was changed to 14.45. As I have to take a bus to my final destination it was not suitable. I complaint and was given a new flight 3 days late for 1300. I accepted it but by September the timing was changed back to 14.45. I lost three days of my holiday but again the time is not suitable... Read more

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Our flight from PNS to DCA was cancelled. Our only option was to reroute through another city (Mobile, AL). This would require us to return our rental car to Mobile instead of PNS, creating a one way rental with a $400+ surcharge. USAir said it would provide a voucher for the fee. In fact, two separate agents on two separate calls to USAir confirmed this. But at Mobile the agents said that was... Read more

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I booked ticket, on 18 Sept 2014, SG-Mla-SG and they charged me twice. I called the Manila office to let them know what happened and they said they will reverse the second amount. I keepn on sending emails to them and they just replied once. on 1 Oct telling me that they will reverse the money, "This is in connection with your email to Philippine Airlines regarding the charges that you incurred... Read more

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This is my second time booking through Allegiant Air, and I will Never do it again!!! On our first trip, we arrived at the desk with five minutes until check-in closed. Yes, cutting it close, but we had the app open with our confirmation number, and the info, all we needed was to be checked in, and have our boarding passes printed. Instead of doing that at the desk, we were told to go to the... Read more

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On 2014-08-10, flight TK1939 (IST-BRU) was overbooked. Airport automated check-in machines were out of service. Passengers showed up at the check-in desk 90 minutes before boarding but they have been denied boarding as they flight was overbooked. They have been rescheduled on flight TK1941. An additional fee of EUR303 was requested to issue new tickets. In addition, the overall delay was over 5... Read more

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The flight was canceled 30min prior to departure due to a crew member calling out sick. A ground crew member informed the crowd and there was no assistance with getting on a new flight. They just said call the airline. Later in the week Frontier sent an email to all passengers giving them a $150 flight credit stating it was mechanical difficulty which was a lie. I later confirmed with Frontier... Read more

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Please, please, try to avoid this company at all costs. It's simply the worst of the worst, when it comes to customer service. They would put you on hold for half an hour to an hour each time then come to talk to you for a few seconds and put you back on hold again and again and again and the funny thing is after hours of waiting, they would finally hang up on you. They never call you back. If... Read more

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I called Frontier to change my ticket and they wanted to charge me a change of $75.00 and a difference fee. even after I explained to them what I think happen the Customer Agent want to argue with me about how much I will for a new ticket and when i got to the point that I just angry and frustrated I told to cancel the F_ _ _____ ticket and she hung up on me. When I called back to speak to a... Read more

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Bad flying experience because of bad stewardess services provided. I am a MAS frequent flyer. MAS will be my main choice of selection whenever I organize my trip. I can see there is a significant drop of the onboard stewardess service in these years. I have few bad experiences from the treat of the MAS stewardess in my flight especially on my last few trips to Sydney, Australia and Taipei,... Read more

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I took one Super saver ticket from Saudi airlines and calcelled before 24 hours departure. But now they are not allowing me to re- book my ticket and saying that all money gone. I found one option in their website that, once cancelled we can use e-ticket for one year for re booking any time. I took one Super saver ticket from Saudi airlines and calcelled before 24 hours departure. But now they... Read more

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