Kaspersky Labs is a computer security company, co-founded by Natalya Kaspersky and Eugene Kaspersky in 1997. The company offers anti-virus, anti-spyware, anti-spam, and anti-intrusion products. Kaspersky Lab is a privately held company headquartered in Moscow, Russia with regional offices in Germany, France, the Netherlands, the UK, Poland, Romania and other. The current line of Kaspersky home-user products consists of Kaspersky Internet Security 2010, Kaspersky Anti-Virus 2010, Kaspersky Mobile Security etc. Kaspersky products are widely used throughout Europe and Asia. In the United States, the company was ranked as the fastest growing internet security software. Kaspersky Lab offers a variety of security applications designed for small business, corporations and large enterprises. Its products are available via retail stores such as Best-Buy, PC-World, Currys and online.
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Spoke with two customer service reps on two different occasions. Both insisted on sending email messages with instructions for corrections. After the first email's content didn't correspond with...