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This is the second time we have been to the Naples, Florida store. The service is terrible. Clerks are so busy talking among themselves that they never pay any attention to the customers. The entire time we were in the store we were not greeted, asked if we needed help, or acknowledged in any way. There were 3 clerks and no other customers. Last time I was in there the clerks were so busy discussing the faults of the manager right in front of us... Read more

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  • 2 hours ago
  • #907106

Lab technician was very rude and unprofessional

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I recently went to the Directv website to check on my equipment when I realized I could upgrade to the new Genie equipment. I upgraded and what a mistake. Now every-other day the picture just pauses and pauses and sometimes it comes back right away and sometimes it takes up to 15 minutes. When I called to complain, I was told that there is an ongoing issue and the engineers were working on it. Well I later found that my DVR is also affected.... Read more

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Single mom with everyday struggles. I just spoke with a Rep yesterday letting them know I would be in today to make a payment. He says okay I'll note it here on your account . My roommate comes home at 5am this morning and asks me where is my car? Bastards picked it up in the middle of the night. Not to mention I've had insurance since the beginning but they added $100 a month to my payments when all along the had my info. They are just... Read more

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They add 20 percent of the bill for scrap, saying it is an industry standard. Checked with other carpet stores, they all said 10 percent is standard in the industry. Installers are horrible!! They put hammer marks in my baseboard and trim about every 6ft. They looked like they are on drugs and can't hit their tack strip nails, instead banging up all the trimwork. Horrible!! Hire this terrible company at your peril! They should close up shop!... Read more

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These folks have to the worst in the industry! I have an existing claim for replacement of my roof. Since the amount exceeded $10K the Insurance company included Flagstar as the payee and they took control of the check. The initial payment of approximately 50% came in a timely manner. More than 3 weeks after the roof is complete, however Flagstar Bank refuses to cooperate with final payment. Final documents were submitted within days of... Read more

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/25/2016 Dear Frontier, I have been a customer for 2 years with your company. In June, I received a bill that was $8.00 more than my usual bill. I called Customer Service and explained that I had not been sent anything regarding a change in rate. The woman told me that there was nothing she could do for me. So I canceled my service due to frustration. Several days later I called back and explained that I really did not want to cancel my... Read more

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Aspen Dental Sucks ***. Their Dentists are incompetent. I went in to have a broken molar extracted and before they would agree to do they work, they forced me to pay for a partial plate that I do not need, and cannot have according to another dentist I went and saw due to complications from the extraction. Five months after the extraction I still have bone shards erupting from my gums. I have constant pain and sensitivity in my gums at the... Read more

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Please! DO NOT go with this company! I was paying $100 per month and that was to change my name on all of the search engines because I rebranded my company. If I took the time...this is something I could do myself...but, I thought ok...this is worth it...but how long could it take? Not 3 months! I went online to my account and after 3 months of being with them, noticed that I could not see any changes!!! So...I called to cancel right... Read more

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I recently booked a trailer with Uhaul well in advance, over a month and tracked out my moving trip to make sure everything would work. I was told I would receive a call the day before to let me know what location I could pick my trailer up. Hardly 12 hours before I am supposed to leave to move, they call me and inform me that I can't have a trailer. There aren't any in the province. I am now stranded with all of my stuff and no way to move it... Read more

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