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My wife and sister in law were pressured to put up $6,400 each for a future face lift with a 100% guarrenteed refund if cancelled at anytime before the procedure. Well within weeks of getting the money they closed the office and all other office's. We have no idea how to get our money back but will work with an attorney when this all settles down. This is truly unbelievable. I have to enter at... Read more

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The least they can do is be pleasant after a one hour hold time and I am the one who is a VICTIM. I had to call for a question regarding my identity theft. I was first told if I would stop talking she would tell me how to handle the situation, then I asked a question and she told me "i am trying to explain, but you are interrupting me". How about some empathy, rather than being told I... Read more

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Received package 3/6/2015. Upon opening, the jar of eye cream was broken, how do I receive jar replacement?? Unable to try eye cream, requesting another jar or refund. Used the night cream, seems to work well, need to continue usage to determine results. Do request the eye cream replacement. Not clear on the reasoning for the 100 word requirement. The concern was explained in the first... Read more

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Last month a purchased a television on Feb 2nd. I paid to have the item delivered by Feb. 10th. The television did not arrive until Feb. 23rd and in checking the tracking information I discovered the television had not even been shipped until the 16th, (6 days after it was supposed to be delivered!) I requested a partial refund and currently they are still fighting against reimbursement. I shall... Read more

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This guy Charles Lawrence Is a scam artist and fraud. He can't dance and hires ppl and makes huge profits off of them. His motto #bebettertoday and #freeyourdance. This is all about the money for Charles, don't be fooled. He is a creep. His practice of luring young white suburban girls with money to exploit in his online Utube videos to which are monetized and making him even more profits. All... Read more

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All my months credit charges are paid in full each month by my bank's online payment system, usually a week before due. Home Depot Jan 2015 bill states that Oct 2014 payment (<$30)was late. No Home Depot bills for Nov or Dec 2014. My bank provides evidence that paid before due date, so Home Depot phone clerk says he's removed the late fee and interest. Home Depot Feb 2015 bill (<$30)... Read more

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The Cleaning Authority - gross and unprofessional-Ann Arbor, MI
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I have complained about the streaks and gross marks left behind; they replied with: "to say we used dirty rags is offensive and the streaks are from using too much cleaner". (yet, dirt prints swirled into streaks on floors...really??) They closed their statement with, "we will not be coming out in 2 weeks to clean your house---good luck with your next service". Wow. Glad I took pics as I... Read more

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In January 2015 I received a letter saying that my bill was going up, again. So I called other providers and got better quotes, and then called Brighthouse. After talking with a rep I spoke with Tony, a Supervisor, and we agreed on a price. But Tony said that I would need to call back, as he was locked out of my account at the moment. Next day I called back, spoke with Stacy, who confirmed my... Read more

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I was trying to order the T25 this morning, and after giving all my information which went quite quickly, the lady on the phone just kept on trying to have me order other things which I did not want, on two occasions I said that I was not interested in any up grades and just wanted the T25 which I saw on TV. However she was continuing to try and sell other products to me, a call which could have... Read more

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Do your research before choosing this energy company. They sign you up for a decent looking plan with "guaranteed" savings at the end of the year but make you sign up for the discount plan on a yearly basis. They claim to mail you a notice but many do not receive this ---myself included. If you don't renew this signup they put you in a "variable" plan which charges 3x the local utility rate.... Read more

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