Niama A
Niama A

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| map-marker Rochester, New York

Tropical Smoothie Cafe - Remake smoothie order

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Tropical Smoothie Cafe - Remake smoothie order

Greetings, upon entering T.S. in Transit Ste 600 a worker had obviously spilled part of my smoothie(there was a spill on the floor) and she proceeded to try and wipe it off and put a lid on it (bcuz she forget the lid...her words to fellow coworker)...i politely asked for a new smoothie...both workers looked confused...i asked again...for a fresh smoothie because its obvious that it had been droped.

I did get the remake but before leaving the manager (i guess) asked "did she say why she wanted a new one"...BECAUSE YOURE TRYING TO SERVE ME A SMOOTHIE THAT HAD BEEN DROPPED BECSUSE IT DIDNT HAVE A LID.

I frequent TS very often and i dont complain about much however i thought it wouldnt be a "question" as to a customer requesting a remake of something a employee had dropped.

4900 Transit Road Ste 600

Depew NY

My order was a Island Green Smoothie place on 3/28 approx 830am for pick up paid by card ending in 9340

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User's recommendation: DOnt be afraid to ask for a remake

Anonymous
Guest-5743620

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| map-marker Riyadh, Riyadh Region

Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy Received

Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy Received
Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy... - Image 2
Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy... - Image 3
Illimite Migration - Request for Full Refund due to Incorrect Information and Consultancy... - Image 4

Good day!

I would like to request for full refund. Ashwin advised us that the visa conversion once you reached Australia is 482.

Hence, we signed up, and went on with the process. After paying in full amount of 18,000 AED, we learned about crucial information that Ashwin did not tell us and hid us to stop us from doubting and to proceed with the application:

1. He lied to us saying the visa will be converted from sc 600 to sc 482. Sc 500 was NEVER mentioned.

NEVER an option because I told him that I don't want sc 500.

2. He never advised us about the additional fees / costs even after asking him numerous times for us to budget and plan our finances. We only learned about the 6000 AUD that we need to pay upon arrival to Australia when it was mentioned by Mr. Abishek on 07Aug2023 during our zoom meeting.

3.

Ashwin never told us about the SHARED ACCOMMODATION. Mr. Abishek called for a zoom meeting on 07Aug2023 to tell us that it's no longer allowed hence, they don't recommend bringing a family, which is another NEW information as Ashwin clearly stated that we are paying for a family application THAT'S WHY WE SIGNED UP. Still during this meeting, SC500 was NEVER mentioned

4.

We asked for an email summarizing the changes they mentioned during the meeting. They promised they will send, but NOTHING was received.

5. 08Aug2023, Ashwin then now sent a VM saying "you will be converted to sc482 OR sc500"??? which made us furious because we felt that he intentionally hid this crucial information from us until we paid in full.

6.

There was no proper orientation with Ashwin. Whenever asked, he would say, trust the process. the processing team will explain to you...

I cannot proceed with sc500. I cannot leave my husband and my son here in Jeddah.

I cannot afford to bring both of them with me as the insurance is minimum of 17000 AUD. Even if I go alone, I wouldnt be able to save that much in 2yrs. Specially if I will be paying a tuition fee.

I DEMAND FOR A FULL REFUND. PLEASE HONOR YOUR REFUND POLICY IN YOUR WEBSITE.

CONTRACT IS CONSIDERED NULL AND VOID AS ASHWIN LIED TO US FROM THE START THAT RESULTED FOR US TO PROCEED.

I paid you 18000 AED. I never thought that it would be sc500 and I cannot afford to continue with the process. So what are you gonna do for me?

I paid you and I am not capable of continuing financially which I know from the start that's why i never planned applying for student visa.

Please refund me in full honoring your refund policy.

I would appreciate if I can talk to someone who can decide on the refund.

Thank you for understanding.

Looking forward to hearing from you.

Ms. Jardin Lindayag

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Pamela C Sxv
Pamela C Sxv

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Verified Reviewer
| map-marker Thousand Oaks, California

Dating Com - Stole funds from my debit card

Updated by user Mar 28, 2024

I tried calling to resolve this issue and the representative told me I was in contact with someone on the site which is completely untrue.

Original review Mar 28, 2024
I joined dating.com for $19.99 for one trail month. I did not understand the site and was being sent disgusting messages.

I then saw $320 in $16 pet charge. I never even used the site on the dates my bank statements showed charges. I canceled the site within two weeks of signing up. Bottom line Dating.com stole $320 dollars from me.

Now I am having to close my account and open new account at different bank. Oh by the way chase bank has gone down hill in the last year. They dont care if someone like Dating.com stole money from your account without your authorization.

BEWARE OF DATING.COM AND CHASE BANK. They are both thieves!!!
View full review
Loss:
$350
Cons:
  • Will not refund unauthorized charges
  • Make it very hard to cancel your subscription
  • Keeps charging debit card after canceling

User's recommendation: Do not give your debit card to any dating site and donโ€™t bank with Chase Bank!!โ€™

Antonio T Mly
Antonio T Mly

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PlayStation - Account suspended

PlayStation - Account suspended

The lady was nice took all my information even seen that the charges didn't come from any card I use to purchase items on PlayStation even she said that the situation didn't look like my fault every card I used the chargeback didn't come from my account IDK if someone else used my system and did it, or I have been hacked, but I'm Innocent an PlayStation fan will be I just hope PlayStation understands that I don't have anything to do with the situation a get my account back up a running without any problems I never had an issue like this before with PlayStation, so I hope they see that I'm a loyal an honest customer as I show below these are all the cards I ever used, and I have no chargebacks on any of them like the customer trot said my cards wasn't the one that disputed the charges and I don't know who could have done it, and I'm very disappointed, but I do have a lock on my account so only I can get into my account please PlayStation I'm begging to recover my account it's so important to me

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Preferred solution: Apology

User's recommendation: Please make sure you have a lock on your account when you purchase things cause people will do illegal things an you will have to be the one who suffer

Darrel T Xen
Darrel T Xen

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| map-marker Marion, Illinois

Hardees - Bad service same thing in a 4 month difference so it must happen everyday

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Hardees - Bad service same thing in a 4 month difference so it must happen everyday

First off 4 month ago I visited the Marion IL location at 5 am well there was no lights on even know your website send open at 4:00 so I said in the parking lot till 5:45 to wait for the lights to be turned on never did so I pulled to the drive-thru by gentleman come on took my order I pulled to the window and I told him I'd been sitting there since 5:00 but didn't think they was open cuz there was no lights on and at that time he then turn the lights on wasn't very friendly that was 4 months ago now today I get there 5:25 a.m. I wanted to order a biscuit and gravy combo same gentleman proceeded to tell me they couldn't make hash browns because they're fryers was down right there it would be another 10 minutes or so and your light chain on at this time either I told the gentleman well I'll just wait I'll drive around and I'll come back so I did I went to the other end of town come back I pull up gentleman same gentleman comes on the speaker I tell him I was the one that was just there who got told that they couldn't make potatoes right then are your fries ready to go now yes sir so I then ordered the biscuit and gravy combos like I wanted I get to the window get my food drive off make it to the stoplights at the other side of town I have no potatoes in my biscuit and gravy combo I guess it was a biscuits and gravy platter you gave me but I mean don't make no sense to me either I wouldn't have left at 5:26 this morning because the fryers were down if I didn't want potatoes try to go back pull back through order potatoes that cost me $9 I get home the potatoes or nasty because he had heated up his grace too hot and drop Frozen potatoes with him I've been a cook for a lot of years but I think you all need to get on your manager up here because that's who it is because this is a daily thing like train on and I ain't doing no work I'm very unhappy and I I want something done and manager does not give receipts both times I was through the drive-thru I use the debit card I can give you the debit card number

View full review
Loss:
$30
Pros:
  • Have no pros
Cons:
  • For service poor management

Preferred solution: New Management

User's recommendation: Go eat somewhere else

SCARY G
SCARY G

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| map-marker Tiruchi, Tamil Nadu

Garena Free Fire - FREE FIRE ID SUSPEND

Garena Free Fire - FREE FIRE ID SUSPEND

My free fire acount has been suspended

5.0

Request to unsuspend my I'd and promise that I will never use 3rd party app.

Dear Garena Customer Care Officer, I beg most respectefully to that my account was . suspended In my account not any hacks are us

Now I want to greatly unspended my account.

I therefore pray and hope that you would be kindly help me to my account and play in it like the 'Golden Day' of past. Your respectively user recommendation: Please return my account and help me to unbanned my account.

My free fire UID - 180090****

ID NAME - RB JASEEM

SIR PLEASE SIR SEE MY REVIEW PLEASE GARENA TEAM IAM NOT AGAIN THIS MISTAKE SORRY PLEASE TAKE MY ID PLEASE

View full review

User's recommendation: GARENA TEAM SORRY TAKE MY ID

Anonymous
Guest-5743443 map-marker Homestead, Florida

Fastway Couriers Ireland - Worst Trash Service On Earth

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Fastway Couriers Ireland - Worst Trash Service On Earth

To Evri:

After a massive delay and the garbage courier your company uses in Ireland ('Fast'way) losing my order for a week (and making no attempt to contact me), then trying to blame me: I complained about their terrible service, and they told me to go to their warehouse (which is in the middle of nowhere) to collect the order, and they won't deliver it because I was apparently 'disrespectful' for complaining about the terrible service.

They literally told me they have my goods, but refuse to deliver it because I complained about them being incompetent. I ordered *over two weeks ago*, and have had massive problems.

I order from China using other couriers (DHL, FedEx, UPS) with all the same information, and reliably get my goods delivered from the other side of the world in less than a week.

Most unprofessional fools I ever had the displeasure of dealing with.

This company is trash and needs to go away. They literally cannot do the only job the company exists to do.

View full review

User's recommendation: Avoid

Anonymous
Guest-5743436 map-marker Oldham, England

TripAdvisor - Advice on 90days rule

I am a uk citizen. I am currently visiting Greece for 3months, March, April and May2024..I would normally return to the Uk for 3months June, July and August before I would return to Greece for September, October and November (90 days in 90days out rule)

My question is this-

Can someone clarify I will not be breakind eu schengen rules by visiting Montenegro on the following dates and it will not affect my entry into Greece for September, October and November 2024

Return to uk28th May until 12th June

Visit Montenegro from 12th June until 30th July

Return UK 30th July until 1st September

Return to Greece 1st September until 26th November.

Can anyone help or clarify I ok to plan this tripto Montenegro without jeopardising my trip to Greece in September, October, November

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Syedali S Mzj
Syedali S Mzj

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Zomato - Order not delivered

Zomato - Order not delivered
Zomato - Order not delivered - Image 2

Team

Order ID 565771****

Last week order 21/03/2024 i order worth of Rs 870 but didn't receive my food, after that only i came to know it's fraud hotel and delivery boy ..

In the month of Ramadan early morning i order waiting for food it's really very bad..

Return my bill amount and Rs 50 Tip amount i don't want to give Tip to the fraudulent delivery boy..

Your company is telling order got delivered to my location but i didn't receive the order in this case the hotel people and the delivery boy it's big fraud I want money back or else i will complaint in the consumer court

For your reference kindly find the live chat screenshot

Regards

Syedali

988488****

Regarding

Syedali

View full review
Loss:
$10

Preferred solution: Full refund

Maz Y
Maz Y

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Noon - Poor Customer Service / Refusing refund`

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Noon - Poor Customer Service / Refusing refund`

My Wife bought a watch for me - it looked different to the pictures - we started the refund process straight away!

their delivery guy came - opened the box to check and wlaked away while doing this!

Noon have sent the watch back and saying it has not passed quality check or nonsense along this line!

They are refusing to take back a product which is in the same condition it was received - if there was a "this is not refundable" sign i would never have bought the damn thing! Spoken to 3 or 4 agents and none of them can explain why they will not take the product back! - The Watch is as arrived - the bracelet protectors are still on it!

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Preferred solution: Full refund

User's recommendation: Be carful of what you order from Noon.

Carole S Jut

DX Delivery - This service doesn't even merit 1 star

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I ordered something from Ebay. AThe driver arrived whilst I was in the garden so I couldn't get to him within the short time he was at my door.

I have a ring doorbell and I witnessed him putting the items on my doorstep, taking a picture and taking the items away with him. I could only see to the end of my path so I could not fully see what he did with them but he appeared to go back to his van. I delivery note was left with nothing on it. I contacted Ebay to discover that it had been delivered to a neighbour therefore I had to cart 40kg of seeds back to my house.

I also contacted DX Delivery who failed to respond. I'd say that overall I received pretty poor service.

View full review
Pros:
  • Nil
Cons:
  • Unreliable and incompetent

Preferred solution: Apology

Styrah R
Styrah R

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| map-marker College Park, Maryland

Aramex - Poor customer service

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Aramex - Poor customer service

I wish I could give a Zero Star.

I booked an express service ( Next day delivery ) to deliver a hearing aid to my mother. I was following the shipment tracking but it never left the origin for more than two days.

I was not informed about the delay either by phone or message. After three days I found a mail in my inbox asking for my ID and invoice which I had already uploaded during the booking.

I tried calling to discuss but could not get any contact number.

I tried customer support chat but they replied after 5 hrs.

This message I got after 5 hrs.

We would like to apologize for the delay in delivering your shipment.

We appreciate your relationship with Aramex and apologize for any inconvenience that this delay may have caused. Be sure that we have escalated this delay to the concerned team the follow-up will be done from their side.

Meanwhile all this time my mother in another country as she is travelling, couldnt hear any thing and all along crying.

So, I really dont know how to vent out my frustration and helplessness.

View full review
Pros:
  • No pros
Cons:
  • All

Preferred solution: Apology

User's recommendation: Keep away.

Tamanna S Dfd
Tamanna S Dfd

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Verified Reviewer

FirstCry - Urgent: Request for Resolution Regarding Order Delivery Issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Dear First Cry Team,

I hope this message finds you well.

I'm writing regarding Order ID 2430****ASC54AA678. This marks the third time I've had to escalate this particular issue, and I'm reaching out with a sense of frustration and disappointment.

As a loyal customer with a consistent purchase history at First Cry, I've come to expect a certain level of service reliability.

However, despite your promises of "Next Day Delivery," I've consistently faced delays with each order, including the current one.

It's disheartening to see such marketing claims when they don't align with the reality of delivery times. I value transparency in my transactions, and it's imperative for me to make informed decisions when placing orders.

I kindly request honesty and clarity in your delivery estimations. If an item cannot be guaranteed for next-day delivery, please refrain from labeling it as such. This not only affects my shopping experience but also undermines the trust I've placed in First Cry as my preferred retailer.

I urge you to prioritize the dispatch and delivery of my order promptly.

Swift resolution of this matter would greatly alleviate my current frustrations and reaffirm my confidence in your service.

Thank you for your attention to this matter. I eagerly await your prompt response and resolution.

Best regards,

Tamanna Sood

View full review

Preferred solution: Deliver product or service ordered

Ishika J Vtq
Ishika J Vtq

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Shadowfax India - Complaint

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Shadowfax India - Complaint
Shadowfax India - Complaint - Image 2
Shadowfax India - Complaint - Image 3
Shadowfax India - Complaint - Image 4
Shadowfax India - Complaint - Image 5
Shadowfax India - Complaint - Image 6

I order from DR. Sheths on 10th of march and I still have not received my order even after 18 days.

I keep getting messages as well as emails from your end that my order will be delivered today (this has happened twice) but not once have I received the order.

Your delivery partners never contact me and the reason I get for the order not being delivered is that the customer refused to accept the order.

How am I to refuse it, when I am not even contacted for the same.

I will not be accepting the order now, even if it is delivered. Kindly cancel my order and initiate the refund process as soon as possible.

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Preferred solution: Full refund

User's recommendation: I would not recommend you to order from any brand that is using shadowfax as their courier partner

Hasan D Liv
Hasan D Liv

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| map-marker Dubai, Dubai

Daraz PK - The order 182211****576064 is not yet deliver

Daraz PK - The order 182211****576064 is not yet deliver
Daraz PK - The order 182211****576064 is not yet deliver - Image 2
Daraz PK - The order 182211****576064 is not yet deliver - Image 3

Dear Daraz Team,

I have placed an order id: 182211****576064 on 10th March 2024 from Daraz Mobile App and paid PKR. 21,718/- through my Standard Chartered credit card on 10-03-24.

I have informed by Daraz that my order will deliver on 18th March 2024 but it's doesn't deliver on that day and then i got another message from Daraz that your delivery attempt unsuccessful however no one from Daraz or delivery team contact me in this regard.

I have waited for next whole day but no one contacted me.

So I tried to contact daraz help to report this issue but failed to register any complain. I have sent email to Pissed customer so i got another ETA of 26th March 2024 but i faced the same experience as earlier.

I tried to contact on helpline no: 11173**** its says that this no is not in use.

Being a Daraz Customer, I reserve the right to ask you guys, if you guys can't provide a quality support then cancel my order and return my money back or provide me the answer to below mentioned queries.

Why my order is not yet delivered?

Why no one yet contacted me if there is delay in the delivery?

Regards

Hasan Danish

+923212****32

View full review
Anonymous
Guest-5743188 map-marker Doylestown, Pennsylvania

Levis - Discust with the you must be what we tell you attitudes

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I used to be proud of Levi company. Now I an discusted .

Siding with this weak crazy anti LGBTQ sports Wacko with this XX-XY line of clothing is very disappointing. I have been wearing Levi's my whole life. 67 years. That is about to change.and I will dump all that I have.

There are plenty of other brands that make nice jeans and clothing. You could have stayed quite, and kept your low pro image with the support for the community that you have created. But seems like you opened the doors and let the stray dogs in. This Riley person is just spreading Trump hatred and you fell for it.

Shame on you!

Maybe you can come up with a Roe vs Wade line also. To destroy womans lives like you trying to do to the LGBTQ TRANS community. Maybe just have the Government tell everyone what they have to be . We then should all be sheep and March to the concentration camps like obedient sheep to the Slaughter!

You are setting a bad president for your brand. Good Luck!

View full review

User's recommendation: DO NOT BUY LEVI BRAND ANYTHING!!

Lilian Xtz

Swiggy - The worst experience

Swiggy - The worst experience

WORST EVER

If UPS is an example of USA Service, we do not want it in the UK. Waited in all day for a parcel to be picked up by UPS for next day delivery.

I tried ringing at 17.30pm and got their 0845 premium rate line at 5p per minute plus call charges. Stayed on the call long enough to get the Local 0345 number and tried calling again. The UPS automated telephone system is awful because it does not recognise your voice or give enough options, and it took 3 more calls to get to speak to a real person. My optimism was short lived when I was told the parcel that I was looking at on my desk had been picked up earlier that day.

When I asked how it would be picked up for the Next Day delivery, the response was, "we can pick it up in the morning". So next day delivery was not going to happen now and I would not be in the following day. The only other option was for me to travel 3 miles to drop it off at the local UPS Pick-up Point and I had to beg a favour to get someone to do it for me. With 3 hours to go before the Pick-up Point closed, I was told it would not be picked up until the following day.

I am expecting a full refund for this as I paid for next day delivery, which will not happen now, because it will be picked up on the day it should be delivered.

Last time I used UPS the delivery was a disaster and it took two extra days to be delivered on a timed delivery, which got me a full refund. The positive side is, if you can put up with total incompetence, a total disregard for customer service and it is not urgent, then use UPS and get a full refund for not fulfilling their promises."

Unfortunately UPS is not alone and I see numerous examples every day from companies of all sizes who have no idea about their User Experience #UX or Customer Experience.

The good news is, for business who care AND

View full review
Loss:
$1000
Pros:
  • Cdrjhhfhu nhujjk
Cons:
  • Desert njyiijb

Preferred solution: Apology

User's recommendation: Remove this application

Topsi
Topsi

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Verified Reviewer
| map-marker Rishon Leziyyon, Central District

"Open an account at Payoneer and we take you for a ride....."

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Here the recent email "correspondence" with the "Payoneer Payment Specialist" after one month of delaying transfer is for all the cheated readers and unfortunate Payoneer customers out there to recognize patterns used by this questionable platform.

Payoneer Payment Specialist:

" I hope you are well. My name is Fritzy, and I am the Payoneer Payments Specialist that will assist you today

Thank you for your response.

We are sorry to hear you have not received your payment yet.

Please be advised, our provider bank has informed us that your payment is in invalid status with Post Bank due to: registration with incorrect bank account details. Please note, we have contacted our bank to request to recall the funds. Please note that the process can take up to 21 business days and its success relies on the responsiveness of your bank to our bank provider inquiry, but may be resolved sooner.

In the meantime, we know delayed payments can be frustrating, and we truly appreciate your patience.

We will keep you updated about the process regularly.

We thank you for your cooperation and wish you a wonderful day!"

My response:

Hi Fritzmyre,

As no surprise comes your explanation for your delayed/ failed transaction. The fault is with the customer, of course.

The account information at registration is identical with the official bank information (PDF format) from the postal bank. And you should know that by now.

It takes a "Payments Specialist" more than a month to come up with this?

If in fact the bank info was wrong which it wasn't - the money would bounce back within 35 business days.

Won yourself another delay of minimum 21 days off on my expenses?

"Rest assured" that this is either fraud or utter incompetence.

You can choose.

Have a wonderful day!

PS: For the 3rd time I am attaching bank info for your orientation

Also, since Payoneer works "internationally", my name is written in Hebrew in your transaction sheet. Unfortunately, letters are written from left to right...

well, it should be from right to left...

I am guessing Payoneer is simply ignorant. Hope not also Anti-Semitic

What is really holding you back in simply transferring my money?

Want my paypal account?

Since I do believe in Santa Claus, please do not charge me extra fees for your inability but instead do the right thing and add the legal delaying fees to the money you owe me already.

View full review

User's recommendation: Run or sue!

Rehan Vht
Rehan Vht map-marker Saint Paul, Minnesota

Petco - Never again

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Not sure I just continued to take it, but every single time I end up waiting at least 5 minutes in line at the St. Paul Highland Park, MN store.

Been going to the store for over 10 years. After recently waiting closer to 10 minutes in line, I get the inquisition about how often I buy dog food and get the sales pitch to sign up for repeat delivery. I told the clerk (who reeked of smoke by the way) that I just wanted to purchase dog food. The icing on the cake was the snotty tone of you could have paid $10 less if you signed up.

First, I will not return to Petco. Second, I really dont think this is the best customer experience to feel that you overpaid for an item on your way out the door.

No more for me. I think I will try Costco dog food (recommended by friends as high quality at a cheaper rate - we always used to buy Merrick dog food).

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Preferred solution: Apology

User's recommendation: Avoid the Petco chain in Highland Park, MN.

1 comment
Guest

You need to get a life or stay away from people. Most stores have been promoting their perks cards or special memberships for a long time. Just say no thank you and move on.

Phyllis B Dau
Phyllis B Dau

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Verified Reviewer

Temu - Missing items

I am Phyllis Bridges and I am using my daughters phone to contact you I still have not received any of these items that I had ordered here is a list of the items that I am missing...

Jesus letter print t shirt size LG and color red.

I love you to the moon and back hoodie size m.

Y2k Butterfly print hoodies color blue size LG.

Cute Butterfly patterned phone ring stand color was blue.

1 pc 20 Oz Butterfly cup stainless steel.

1 pc fashion wolf two-color in the forest Electroplated ring size 8.

Vintage pocket watch I love you to my son golden.

Solid crew neck tank top color blue size small.

Guardian angel wings key chains 5 of them.

Heart shaped Rhinestone wedding rings size9.

2pcs pieces Luxurious couple rings set size 9...

These are the items that I have not received yet and I had paid for them already it was at the beginning of the month of March if you have any questions please contact me at 269339**** or you can email me at pbridges1946@***.com I would like to have the things that I paid for thank you .I a am getting ready to leave for vacation in two weeks and I would like to have the things that I ordered for my trip thank you bye. HOW CAN YOU RETURN SOMETHING THAT YOU NEVER GOTTEN..

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Preferred solution: The items that I never got that are listed