Jeanette Qny
Jeanette Qny

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| map-marker Oakville, Ontario

Vevor - Stay away!

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Vevor - Stay away!

Don't ever order from Vevor directly. Instead use Amazon since they have their own return policy.

I see that Vevor has 4 star rating here, how they got it I really don't know. My experience with them was horrible. I ordered an air compressor from them that came about week later. Unfortunately, it was malfunctioning from day one.

I contacted the company through their online chat where I was told to take a video proof of the compressor malfunction. I tried sending this video to them but their site wouldn't upload the video. Another chat with their customer support and they gave me another way to send the video to them. After receiving the video they told me to try plugging it in another outlet, plugging it without extension cord, warming it up before use...

Ridiculous! Finally they said that the voltage in my house is probably below 110V?! Up until that point, I was suggesting that they send me a new, working compressor and I would return the one that's not working but now I want my money back.

Their website states "30 day hassle-free money back guarantee" but the finally offered to give me $90 for me to find a repair shop and pay for repairs. Currently I'm in a process of disputing my credit card charges.

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User's recommendation: Don't even think about returns

Ashley A Qkw

Sharpie - Help setting up a gift basket

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Hi, yes I am a sixth grade teacher and I am setting up the end of the year baskets trying to get my kids ready for seventh grade and also send them off with a nice gift for the summer. I was looking for your help with possible donation of anything that you deem Appropriate I know my children are obsessed with your sharpie markers and also looking forward to using the new sharpie pens that have just come out.

I was hoping for your help with this to help fill their wishes. Once again I do have 15 kids and I am setting up 15 baskets , anything that you can do or are willing to donate would greatly be appreciated by both me and my students as we get ready to send them off into the seventh grade with supplies that they may need and cannot afford these. Children are underprivileged so anything that they could possibly get to help them into the next school year would be appreciated.

Thank you so much

My name is Ashley Alston

My email address is ALSTONA 7@***.com

My home address is 16 Crandall St., Apt. 2, Binghamton, NY 13905

Once again thank you so much

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Preferred solution: Help setting up gift bags for 15 under privileged kids

Jean B Xoh
Jean B Xoh

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Verified Reviewer
| map-marker Chicago, Illinois

Biddeford Blankets - Customer Service does not answer telephone or email

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Purchased a king size electric blanket with dual controls 1/23/2023 that has stopped working. It has a five year warranty so should be covered.

However, I can't get through by telephone to their two customer service numbers at 847-566-**** or 800-789-****, just gives a recorded message to call during business hours, which I did. Then tried to send email to customer service@***.com and it could not be delivered.

Finally tried the "contact us" portion of their website to send message and received a note "there was an error trying to send your message. Please try again later." Numerous additional attempts have been unsuccessful.

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Serena C Nhh
Serena C Nhh

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Verified Reviewer
| map-marker Santa Barbara, California

Tapjoy - Una autรฉntica estafa

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Una autรฉntica estafa, no le pongo menos estrellas porque no se puede, todos los juegos gratuitos que cuelgan para ofrecer recompensas tienen errores que no permiten finalizarlos y obtener una recompensa medio decente, los de pago, te tienes que gastar un pastizal si quieres conseguir un buen premio, me refiero a los de tipo tragaperras, bingo, cartas, ruleta, etc..., si te pones en contacto con ellos para informar de los errores de los juegos y de las altas exigencias para conseguir buenos premios, te dan excusas como que te pongas en contacto con el desarrollador del juego que ellos no pueden hacer nada, solo ofrecen las recompensas, vamos, hablar con esta gente es como hablar con una pared. En resumen no se os ocurra perder un segundo intentando acceder a una oferta de estos estafadores, tan solo vais a conseguir un buen enfado y ninguna soluciรณn y por supuesto ninguna recompensa decente. Os animo a los que os hayan estafado igual que a mรญ que informรฉis de ello para que tengan que cerrar al final el chiringuito y meterse sus estafes donde les quepa.

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Loss:
$10
Pros:
  • Ninguna
Cons:
  • Todas las que podais obtener de unos estafadores fascinerosos

Preferred solution: Apology

User's recommendation: No vale la pena perder el tiempo intentando conseguir algo

Eva s Dvm
Eva s Dvm

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Verified Reviewer
| map-marker Macomb, Michigan

Bark Busters - No reply for a monthยก

On February 20th 2024: I sent the following text to Evan, BARK BUSTER, Macomb MI

"Is it possible to get refunded the 1395? There's a lot of things going on right now.

I would really appreciate it. Thank you."

NO REPLY TO DATE!

On March 24th 2024: I sent Evan a follow-up request:

Sent from AT&T Yahoo Mail on Android... "Evan, last month I had left you a text message and inquired about canceling the program. Since my husband passed away5 a;;; few months ago, my financial situation had changed more than I realized.

After your first visit, I realized it's not what I had expected.

Please cancel the training and refund the amount paid. Thank you."

NO REPLY

WHAT RECOURSE DO I HAVE BESIDES SMALL CLAIMS COURT.

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User's recommendation: Closely check reviews in Google, Trust pilot and others. Bark Busters has a very low ratings. I was easily convinced otherwise.

Donald U Ube
Donald U Ube

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Verified Reviewer
| map-marker Lenexa, Kansas

ELEGOO - Tracking number

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I've been going back an forth with them over a NEPTUNE 4. Techs wasn't ready.

But for customer service they've done pretty good on getting me the first replacement printer and getting me firmware updates. But now we're on the third and I picked a different model. Even paid more money for an upgrade. They've been a pain in giving me tracking number.

Even told me to get it from Amazon and they knew nothing. You get one response a day from them and even if you return the email immediately when they send theres they will not respond.

So here I wait and wonder if I have a replacement printer on the way. I've sent mine back to them..

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User's recommendation: Read reviews on models. Don't recommend the Neptune 4 series

Richard S Aad
Richard S Aad

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Fanatics - Order

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I used to love fanatics. All the baseball player jersey T-shirts are trash now.

The numbers and stuff wash off in the wash.

I just ordered a soccer jersey for my sons birthday and it came in everything iron on even though it said it was sewn on in the description for $185. I will be returning it to the point where I will find another Avenue to buy products like this all they could give me was a 20% off coupon for my next one plus my last order I ordered the same shirt for my son and myself my son came and then they told me they canceled my order because they ran out yet when I ordered it they were Shirts in stock

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Cons:
  • Have gotten complacent and the quality products have gotten worst

Preferred solution: Apology

User's recommendation: See if you can buy it elsewhere they probably outsource all this crap and now itโ€™s coming in cheaper

abhishek r Uea
abhishek r Uea

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Verified Reviewer

Disconnect Airtel connection

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Dear Airtel Customer Service,

I hope this message finds you well. I am writing to formally request the disconnection of my internet services associated with account number 0201333****_DSL, as well as my mobile number 706650****.

Due to personal reasons, I will no longer be requiring internet services from Airtel effective from the end of this month.

I understand that there may be procedural requirements for disconnecting services, and I would like to ensure a smooth transition. Therefore, I kindly request that you process the disconnection of my internet service as soon as possible.

Please note that I will settle any outstanding dues for the current billing cycle. However, I would like to emphasize that I will not be responsible for any bills generated beyond the current month.

I will appreciate it if you could confirm the receipt of this email and provide an estimated timeline for the disconnection process. I trust that this matter will be handled promptly and efficiently.

Kindly consider this email as an official notice of termination of my internet services with Airtel.

Should you require any further information or clarification, please do not hesitate to contact me.

Thank you for your attention to this urgent matter. Airtel Black ID

101010****0586

Account No 200********

Warm regards,

Abhishek Raj

+91 7066****62

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Preferred solution: internet disconnection

Guy V Uxf
Guy V Uxf

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Verified Reviewer

Zips Car Wash - TOTAL WASTE OF TIME!

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Thanks for the 'generous offer' (BS) but I'll let my current subscription expire and find somewhere else to get my car washed. I quit once before, several months ago, because every time I stopped to get a car wash, the equipment was down. A few weeks later I stopped at Little Road to get a car wash and they told me I ought to subscribe again because they have updated all of the equipment. Reluctantly, I said okay. Not the first issue since I resubscribed, but this past Monday, on my way to Dallas, I stopped at Precinct Line Road. It was 7:55am. The wash was closed, which I knew opened at 8am, so I waited - and waited - and waited... I left at 8:15 as I had a 9am appointment in Dallas. IF YOU SAY YOU OPEN AT 8:00AM, YOU SHOULD OPEN AT 8:00AM!!!

Tuesday, I had an 11am appointment in Colleyville, so I stopped at Precinct Line Road at 10:30am but the wash was out of service. I finished my job and stopped back at Precinct Line Road around 12:30. The cones were down but I had to wait at the gate because there was an issue. The guy came out with an iPad and did something, so after 15 minutes, I finally got into the wash. When I exited the wash, there was a film on all of my windows. I thought they were still wet, but after driving for several minutes, it was obvious there was a coating of some sort on all of my windows, making it VERY DIFFICULT TO SEE!!! .. So, I drove all the way down to Little Road to get the *** cleaned off of my windows - BUT - THEY HAD THE CONES UP AS THE WASH WAS BROKEN!!!

I hope you can appreciate my EXTREME FRUSTRATION WITH ZIPS CAR WASH!! ... An ABSOLUTE WASTE OF MY VALUABLE TIME!!! And - you're NOT PROVIDING THE SERVICE YOU'RE CHARGING FOR!!!

I AM BEYOND LIVID!!!

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Loss:
$35

Preferred solution: Full refund

User's recommendation: GO SOMEWHERE ELSE!!!

Anonymous
Guest-5744642 map-marker Medford, Oregon

Non existent Customer Service at Epson

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My less than 2 month old Epson printer sucked prints back into the unit and wrinkled them up. Sometimes it just refused to print a return label for Costco ( Epson C S said it was Costcos fault! After 3 days and literally hours on the phone with people I could barely understand I was told I would be sent a refurbished printer.

I was forced to repeat my story over again each time I was transferred to someone else as though they kept no record of previous calls!

I finally reached the finance department who started asking questions like he was tech support.

>

I am not anxious to ever waste Money on Epson products again!

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User's recommendation: If you depend on customer service on a product think twice before buying Epson printers.

Anonymous
Guest-5744625 map-marker Washington, District Of Columbia

Five Star Senior Living - To speak with Rick about the director of Heartlands community

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The director Katie Morrise has lied to me several times about things like policy, people from staff being in my cottage and other things. I didnt give her name or what community I live in, because I was hoping for some guidance from you.

But without any Id of who and where I was calling from, trying to protect her from things not proven, and always insisting the person is included in discussions for fairness sake, Rick couldnt help. Finally Ms Morrise went to far, and doesnt deserve protection. I

I had 2 childlike swastickas painted on both my front and back doors. She came on the premise of seeing if I was ok.

But in a condescending voice asked me, a Jewish woman here, if I had painted these despicable symbols myself. When in shock I asked her why she would ask me such a horrible thing, she said it was something she had to ask. As though it was required. I was, and am so horrified by this, it has severely affected my health.

I dont join the community anymore, I isolate myself in my cottage. She knows my family ,who could escaped Hitlers Germany. That a resident flashed a swasticka tattoo on his arm at me knowing my heritage. I and my family are beyond angry and even contemplate hiring a lawyer because of the profound affect on my physical and emotional state caused by all of her terrible lies that I will now by glad to tell you about

Thank you.

CJ Golden.

C602 Heartlands. Ellicott city

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User's recommendation: For many reasons I emphatically do not recommend Heartlands in Ellicot city

Anonymous
Guest-5744613 map-marker Clifton, New Jersey

Pizza Hut - Disappointed

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This is regarding the Pizza Hut on Rt46, Woodland Park, NJ. We have been going there since I was a little kid.

It is the worst place now in every way. I keep giving them a 2nd chance because I am hoping they will get new management and improve. Never happens. I called and spoke to the manager today and I understand why the place is failing.

She refused to give me her name and hung up on me. I give up on this place, and I am only writing this to protect other people from going there.

Dirty place, horrible service, unprofessional management, unprofessional staff, will get order wrong every time, will forget the DRINK every time. The whole staff looks like a bunch of hoodlums hanging out on a street corner smelling like pure Marijuana.

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User's recommendation: Stay very far away

Debbie A Naw
Debbie A Naw

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Verified Reviewer

The Bradford Exchange - After completing survey response was to asked to reach out to customer-inquiry@***.com

I will recap what has happened so far. I received checks that were ordered and they had information on them I did not request.

Before I confirmed the check order I made sure it was correct. I did not request my telephone number to be included on the checks - but the number appeared on the checks. Immediately after receiving checks I contacted customer service twice but was told nothing could be done to correct the problem. I have been purchasing Bradford exchange checks for some time because I like the quality and design.

I have never had my telephone number printed on my checks. You can check past orders if you keep those records.

If I am not getting what I ordered I will have to purchase checks elsewhere. The order number was 992013****05 - Giraffe design.

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Pros:
  • Good quality products
Cons:
  • Terrible customer service

Preferred solution: Checks replaced with no telephone number on them.

User's recommendation: This is the first time I ordered on-line. Never had problem mail order.

Cheryl A Cfs
Cheryl A Cfs

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Verified Reviewer

People Magazine - Weekly magazine but they do not always print weekly issues

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People is a weekly magazine. However, they can decide not to print a magazine issue if they choose.

For instance, because I am expecting my next People issue to be the April 1st, 2024 issue I called their customer service number to find out why I haven't received it. There is a recording stating that they did not publish an April 1st issue. No explanation as to why not.

This is perplexing because I like other customers have agreed to and have paid for a weekly subscription.

But it is not being fulfilled as agreed to in my opinion. And People has not even bothered to mention if my subscription will be extended for an additional week or if I will be receiving a credit for not receiving a magazine on April 1st.

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Preferred solution: Price reduction

Madeline E Brv
Madeline E Brv

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Verified Reviewer
| map-marker Houston, Texas

Roblox - โ€œFalse report abuseโ€

I am contacting you guys to complain about your moderators. My friends and I have had horrible experiences with Robloxs moderators.

Every time I have used robloxs platform chat (Both text and voice chat) I have gotten banned for completely unnecessary offensive content. The first time I had gotten banned was on text chat. A player was bullying me because of my avatars outfit. I told her your outfit is emo and was banned.

The second time I was banned was on voice chat. I was playing Murder Mystery 2. This game is similar to mafia where this is a murderer, a sheriff, and the rest of the players are innocent. I was banned for saying omg I almost killed you!

Because I was murderer and almost hit my friend. I dont think your moderators are actually reading this offensive content at all. Because it is completely reasonable to say that in a game like that. As for my friend, she was banned just today 3/28/2024 because of saying bruv and restart.

Another player was harassing her and targeting her because she won a game. We both reported these players but instead she was banned.

This is completely unacceptable and I wont be playing or buying from this game anymore if you guys dont get your moderators straight. it is outrageous to have people banned from an enjoyable game for no reason at all, I have had dozens of friends complain to Roblox about situations like this and moderators consistently do not get back to them.

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Michael V Nvg
Michael V Nvg

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Verified Reviewer

To Temu is probably the worst Customer service company I have ever dealt with. I have tried every means possible to speak with a human being and for some reason the company is not interested in talkin

What will it take for somebody to call or for me to speak with the human being at your company? You have probably the worst Customer Service I have ever dealt with with any company Ive ever dealt with.

I want to do business with you. You got good products for good prices but what good is all of that if you wont take my credit card and take my phone call to tell me why This is the worst I have ever dealt with and I will say it.

I will put it on any service that I can find to advise other people to stay away from your company since you guys are a bunch of jerks if youre good, youll respond to my request and call me at 480-600-****. Lets see if you even read this you bunch of jerk ***

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Cons:
  • Exceptionally bad customer service

Preferred solution: Apology

User's recommendation: If youโ€™re smart, youโ€™ll never use this company

Joe H Exc

Ubereats - Unreasonable charges

Ubereats - Unreasonable charges

I placed an order the driver arrived at my neighbors. Im standing in front of my house waiving him over and nothing my neighbor pointed him out to my house.

He tries to capture a picture of my ID and cant he goes on to delete his app and reinstall it, still not able to capture my ID photo. After a half hour he finally contacts his customer service hotline which instructed him to take a regular picture of my Id and release the items purchased. Three days go by and I finally receive a email with my receipt for the items purchased from Uber. THEY CHARGED ME 25 DOLLARS FOR A RETURN/ RESTOCKING FEE.

In short I couldnt get a refund of that 25 dollars because I disputed this 48 hours after the original date of purchase.

Uber really needs to stop robbing people with there BS policies. Not to mention the people who respond via text omg wow.

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Loss:
$25
Pros:
  • Accessibility
Cons:
  • Policies

Preferred solution: Price reduction

User's recommendation: Donโ€™t use Uber anything unless you absolutely have too.

Anonymous
Guest-5744459 map-marker Leicester, Leicester

EVA AIR - USB size

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I have just returned from Thailand and I use an iPhone

The port on the back of the seat did not fit my iPhone usb

On asking the staff if they knew the size of the usb needed for future journeys they did not know !

On looking at the in flight sales mag there was a a multi usb connector I asked if one of the connectors would suit and they all agree none would fit I said I would buy the multi connector anyway only to be told they did not stock itI spent the journey to London Heathrow totally bored and I am thinking that when I return to my farm in October I do not think I will be flying Eva.

If there is anyone out there who has the info I need please contact me.

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User's recommendation: Check on board facilities before booking

Shaquita H Git
Shaquita H Git

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Frontier Airlines - Horrible service

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Frontier Airlines - Horrible service
Frontier Airlines - Horrible service - Image 2
Frontier Airlines - Horrible service - Image 3
Frontier Airlines - Horrible service - Image 4

The manager at SeaTac Airport had horrible customer service. They didnt want to rebook my flight, Im headed to my college graduation and she had a very nasty attitude along with maliciousness.

She didnt provide proper information on what to do next nor what approach to take to rebook. I have video and proof. It was several dissatisfied customer's awaiting for flights that didnt get seated. This was a very horrible experience for my first time flying with Frontier and I will never recommend to anyone.

She said the bags were an issue so I pulled my card out to pay and they closed the gate on about 6 more people including us. My videos wont post because they are too long but I will have this ready for corporate.

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Loss:
$484
Cons:
  • Customer care and customer resolution
  • Customer service bad
  • Customer service at check in desk

Preferred solution: Credit toward another flight

User's recommendation: Horrible Service.

Sky H Gab
Sky H Gab

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Vinted UK - Refund processed, no coat.

Vinted UK - Refund processed, no coat.
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Vinted UK - Refund processed, no coat. - Image 3
Vinted UK - Refund processed, no coat. - Image 4

I sold a Moncler coat on vinted with proof of receipts etc. Someone on vinted brought the coat around nearly 2 weeks ago.

The buyer confirmed her address and it got sent out to her for next day delivery. I then messaged and said I hope everything is okay with the coat this was her response Hi miss sorry for well over due reply Ive been busy with tryna sort this out and work but basically what happened was the bottom of the bag came damaged in transit so Ive sent it back to you I should be with you today or tomorrow again sorry for the slow reply I then said so from there on I assumed she was sending it through Vinted, however we have had no indications in the last week that she has done so, the buyer couldnt of returned the coat not through Vinted as she doesnt have any details of my address etc to do so.

The buyer has now been refunded her full ยฃ433.49 and I am left without my coat returned.

Ive contacted vinted and the response I get is theyll get back to me or wait 11 days, which I have but no signs of a coat, which Vinted shouldnt have refunded the buyer until that it was confirmed I have the coat. Thank you.

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Loss:
$433

Preferred solution: Full refund