Browse Reviews and Complaints
Via Benefits - Nestle made huge mistake!
Via Benefits is the worst nightmare Ive ever encountered. I worked 30 years for Kraft/Nestle Pizza division and they decided to put our money for retirement insurance into an HSA to save them money.
Via benefits attached a wrong phone number to my wifes account and now I cant reset password or access her money in retirement. They stonewall you at every turn.
We need to organize a class action lawsuit to get our money because theyll just hold it any way they can. Ive spent several hours on phone with them and get promised a return call or email to rectify issues but they call the number they put on there that isnt ours and dont give us ways of changing an old phone number to reset our account to access it.
User's recommendation: Tell your company to change your retirement HSA manager or you’ll never get your money.
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Verified Reviewer |Gate io - Withdrawal difficulty
I am waiting since 15th february to get my withdrawal first gate.io asked for documents to verify my withdrawal i sent them my documents many times finally gate.io approved my documents after a month now then my withdrawal said that i should get it after 30 minutes and the withdrawal is on the process but now its more than a week and i have not received my withdrawal yet i emailed gate.io many times for help some times they promised that gate.io will solve my problem but then they didn't answer my last three emails. AyrLP worked diligently to resolve the issue & answered any questions that I had with extreme knowledge.
YouTube TV - Cannit contact company without using Just Answer that is a scam service that will bill you $55 per month. Do not buy into the $1 refundable fee! Shame on youtubetv which I guess is Google. Disappo
Trying to reach YouTube TV human... I have not had Morning Joe this week mmlast day available was Mar.
25th. I only get directed to just snswer, a scamming service that offers answers for a $1 refundable fee (!) and then you will see a recurring $55 MONTHLY FEE! Shane on YouTube for no customer service. A really good alternative to cable...but following Comcast model of raising fees and no customer service.
Very disappointing. I also recall YouTube ads encouraging users to make requests for additional channels - why no C-span? But no opportunity to even make a request. And ..now I am paying almost as much as I paid for Comcast before I switched to YouTube.tv.
we are all simply the ATMS of these massive greedy companies that have no concern for customers. Wish I had the ability to withdraw from my tv addiction and end my subscription but oxycodone YouTube/Google got me.
User's recommendation: Make your voice heard by no one listening
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Verified Reviewer |Linkedin is blocked. unable to retrive
Hi ,Today my linkedin got blocked for no reason after taking so many precautions for not to block the account. This is not the first time .
after so many security checks and after waiting for every 2 days . still i cannot retrive the linkedin. I dont know why?I had to apply for jobs and i have been remaining jobless for so many months and linkedin is the only way of communication for getting a job and my linkedin always gets blocked , blocked and blocked. Please, Please do the need full .I appreciate asap retrieveness of my account.
Thank you in advance.
WI\ill be waiting for positive response. I couldnt reach your phone services as well.
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Verified ReviewerMyPrepaidCenter - Twice monthly fee
I received a card a year and a half ago from participating in my company Wellness program $296.00, I was saving it for a trip we were taking. When I went to use it, it was blocked they said for fraud, when I called, they sent me a new one, only to show it was only worth $81.00, when I checked it showed you were taking a fee twice monthly for non use.
I totally do not think this is fair, I earned this money and you should not be able to take it away. I want to know how I get a card with my $296.00 back. I never saw anything about taking a fee, but I am sure you hide it in the small print. Please advise how I get my money back.
I am sure the new one I received is useless because you probably took 2 monthly fees from that one also. Please advise.
Thank you
- Okay if you use immediately
- Take a twice monthly fee for non use
Preferred solution: Full refund
User's recommendation: Don't use this service unless you plan on using the card immediately
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Verified Reviewer |Veyo - Complaint about my driver
So first, no matter how many times I told him over the phone the name of the place I was at (ferenius dialysis clinic) he then asked if it was an apartment complex? he still couldn't find it.
Then when he finally did find it, I use a walker and have requested door to door pick up, he didn't assist me AT ALL! And he has a newer car that doesn't open up the regular way so I asked him how to open the door, he completely ignored me!! when we got to my home, there's a slope to pull into the driveway and only one black car in the entire parking lot. I asked him to pull behind the black car as I can't get over that slope.
He was all dramatic and asked what black car, we were literally right behind the black car, my roommates black car!! He was rude and unprofessional and I refuse to ride with that guy ever again!! If his name comes up as my driver I will refuse that ride! I'm disabled and have enough challenges in my life I don't need more!
I didn't deserve that disrespect and rudeness! Not at all!!
- Some drivers are great
- Kind
- Few
- No ahows
- Some drivers are awful
- Late pick ups
Preferred solution: Apology
Scooters Coffee - Never heard from customer service
I was using the app to order coffee ahead. I logged into my Scooter's account and put in the order.
However, when I tried to send the order, it said that my payment did not work and to try again. I thought it was just a fluke, so I did it again, the same message popped up. I thought, "I'll try it in ten minutes, and maybe it will work." I did the same thing and got the same result both times I tried. After the fourth time, I went to look at my bank account and I had been charged four times!
I ended up just ordering at the window.
When I got up to the window, I asked the worker inside if they had gotten any mobile orders from me, and she said they hadn't.
She told me that they were having app issues and I should call customer service. However, there's no phone number on the website.
I have tried to contact this customer service 4 times in the last 3 weeks and have never heard anything.
User's recommendation: Do not use their app
AviaGames - Having problems withdrawing my money
Someone named Poem contacted me but just gave me the runaround and refuses to address the problem. Will not put me in touch with their supervisor.
When I tried to reload the app as they instructed me to do I would just get ads. The site would not reload.
I contacted their customer assistance email and nothing they suggested worked.
I asked them to transfer my available money to the PayPal account I had linked with their game and they said they were unable to do it. In the past I had no trouble transferring money into and out of the account using PayPal.
When I repeat my request I receive a message asking how they can help.
I tried calling the phone number they have listed online under customer service but I only got an answering machine.
- Solitaire clash fun to play free games
- Scammed out of my real money
Preferred solution: Full refund
User's recommendation: Stay away! Don't use real $ if you do.
Uber - Unable to contact
Uber's customer service is abysmal. How, pray tell, is one supposed to log in to an Uber account to report a missing phone when Uber's only means of security is a weak "please enter the security code sent to your phone"
Bit of an oxymoron, no?
Since I am already reviewing Uber, let's also discuss your hiring practices.
While Uber does have a slightly better track record over Lyft when it comes to screening out m*rder*rs, r*pists and p*dophiles-- year over year Uber certainly continues to excel when it comes to hiring ex cons. This usually would be a positive (all for criminal reform) except...well, I'll just state the obvious.
I doubt any sentient human being is actually reading this, but if you are: How does the Silicon Valley exec's juice taste as it pipes down your throat?
Preferred solution: contact about lost phone
User's recommendation: Godspeed, spiderman
Viajero Rent A Car - Unhappy, waste of money
!!PLEASE READ BEFORE BOOKING VIAJERO:
After over 15 years my family and I decided to go to Philippines for a vacation on December. We were all excited!!
Ive booked a car from viajero august 2023 before our trip.
Fully paid rental for 2 weeks. I received the confirmation and 1 week before our trip Ive asked and confirmed reservation.
We arrived in Manila at 530 am on december 23rd, 2023. Arrangement from viajero was for them to pick us up in the airport at 8am since their offcie opens at 8. I called viajero at 7:50 am to confirm the pick up and nobody answered.
Understandable coz their office opens at 8.
8am, no phone call and no sign of viajero thats supposed to be picking us up fr the airport.
After 8am i called, stll no answer. I texted the number as i noticed there's another cellphone number on the papers I received from them.
After few mins, after 8am someone texted back. Asking for confirmation/booking number. I finally called the number and spoke to cecile.
OMG she said she apologize that there will be no car for us that day.
I said i didnt get any communication to give us a heads up before arrival. She said theres no contact number. I told her, okay if you cant call my number as it will be oversease, theres email address there. Thats also one way of "communicating" with your clients!!!
So there we qre outside the airport, nobody to puck us up, no relative in manila, no car!!!
That was december 23rd. I have to drive 12 hrs to my hometown to make sure i get there before christmas Eve!!! She said she would provide a full refund. I insisted for them to find us alternative option as we cannot find a taxi or uber that can drive us 12 hrs same day to get to wher we need to be!
Does she really think we can find something same day especially its christmas week??!! Everything will be book! I asked her to pick us up from the airport and we could talk at their office in person, she puts me on hold and said she will look for alternative.
Finally after a long wait on the phone, she got back to me and said there will be another car from different car rental company they can provide. I still ask her to pick us up from the aiport as promised and deop us off to the other car rental company.
They did.
Refund wont be processes right away, so we paid the rental free to the 2nd car rental company. I feel like ive paid double. Refund was pending at that time.
experience from VIAJERO WAS THE WORST!
they use ur money for those few mos when you book ahead of time. Then when it comes rental day, sorry no car.
REALLY??!!! worst experience ever!
So if youre booking a car and you see VIAJERO, STAY AWAY. I promise.
This will save you a headache! NEVERRRR BOOOOOKK from them.Or if you book through holiday cars, avis, etc and you see that car is provided by VIAJERO,
DO NOT BOOK!!!
User's recommendation: DO NOT BOOK.IF U SEE VIAJERO!
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Verified ReviewerDuolingo - Doesn't work
The site has said for several days that it is on a maintenance break. Nothing works.
I have a paid family subscription, and the rest of my family has no problems. I reinstalled the app, but needed to reset the password. I get a message that an unknown error has occurred. I called Duolingo, but the voice message directed me to their website.
I have left three messages on their website already, all receiving the automated response that I should not expect the problem to be resolved immediately.
I guess I can kiss goodbye my 1575 day streak. This has been going on for days now, and I am very dissatisfied.
- Great learning tool
- Poor customer service
Preferred solution: My account to be usable
User's recommendation: Don’t hold your breath waiting for customer service.

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Verified Reviewer |FinishLine Tax Solutions - Screwed us over and kept the money
These people made false promises to help my family and I. First told us that they could amend the taxes and everything would go away.
They said because our audit situation has house fire paperwork to back why we couldnt prove anything, that it would be easy. They failed, so we went into offer in compromise. The person working on that one promised that it would be easy. That us being a single income family due to a disabled family member, and being unable to get a loan on our house cause one was fresh in a job and no built up equity after having to sell the rebuild house fire house because of estate purposes, that it was a guarantee.
However, when the IRS started asking for information that we already gave the company, and they were asking for it again, we refused to give it again. They told the IRS that we refused to give them paperwork, and screwed the whole offer in compromise.
We paid almost $2000 and they did nothing but mishandle a task and paperwork. Don't trust these people.
- Are good for tax filing
- Takes weeks to months to respond back
- People are rude
- Never completed what was paid to do
Preferred solution: Full refund
User's recommendation: Run away. They will steal your money too.

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Verified Reviewer |FinishLine Tax Solutions - Couldn't help a house fire family
These people made false promises to help my family and I. First told us that they could amend the taxes and everything would go away.
They said because our audit situation has house fire paperwork to back why we couldnt prove anything, that it would be easy. They failed, so we went into offer in compromise. The person working on that one promised that it would be easy. That us being a single income family due to a disabled family member, and being unable to get a loan on our house cause one was fresh in a job and no built up equity after having to sell the rebuild house fire house because of estate purposes, that it was a guarantee.
However, when the IRS started asking for information that we already gave the company, and they were asking for it again, we refused to give it again. They told the IRS that we refused to give them paperwork, and screwed the whole offer in compromise. We paid almost $2000 and they did nothing but mishandle a task and paperwork.
Don't trust these people. They are promises success but leaving
User's recommendation: Stay away
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Verified ReviewerLong John Silvers - Crazy-Bizarre Experience
I had the most bizarre experience in my life last night. I pulled up to the drive-thru and they took my order.
I was instructed to pull around the building to the double doors (the main entrance) and she would bring out my food. I pulled around and there were 2 other vehicles in front of me. I waited approximately 15 minutes and was starting to get really freaked out. What was going on?
I was not told there would be a wait. More time passed and 2 other cars pulled in behind me. At this time there are now a total of 5 cars. I was about to count my loss and leave thinking something must be going on and even thought of calling the police thinking maybe the employees were in trouble.
After a total of 20 minutes I woman came out and proceeded to bring 4, YES 4 of the lined cars a bag and handed it to each of us. The very last car remained. I had asked for tarter sauce and there wasnt any so I asked the young lady if I could get some. She list a cigarette and instructed me to go back around to the drive-thru window.
I got home and my food was burnt.
Worst Long Johns meal I have ever had.
I dont know what the situation was but Im telling you it was completely NUTS. I just thought you should know about this.
Toyota - Poor treatment!
Showed up at my scheduled appointment time for tires and oil change. The tires werent here!
I showed my saved photo of time, tires etc. and was basically called a liar stating I ordered them from a different location although it stated Toyota of Gastonia! I have purchased 2 vehicles at this location and my brother 2 purchased here.
I requested a free oil change for my wasted time and their error and manager argued why should he. I stated as a loyal customer and wasting 2 hours of my time, he reluctantly said he would do oil change.
I felt like a criminal at my visit today and am not happy with Toyota of Gastonia for their errors not mine!
- Love truck
- Cant trust online ordering treated horribly
Preferred solution: Apology
User's recommendation: Beware of service, get everything in writing!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Shein South Africa - No service delivery by Buffalo couriers Cape Town and Shein not following up
BUFZA603151****YQ
My parcel has still not been delivered since placing my order around the 13th of March.
Next week it will be 19/20 business days and counting, since ordering.
I alerted Shein since the start of my order, that if Buffalo Logistics Cape Town, deliver on or before 20th of March, they deliver to my usual work adress, Westcliff School of Skills corner of Bill Bezuidenhout and Old Paarl Rd Bellville 7530, BUT if on or after 20th March it need be delivered to my home adress, 142 Tennyson street Zoo Park Kraaifontein 7570, because I'm on leave.
One never gets clear communication from either side that they received this and note it.
Almost daily I contacted both Shein in China on their email address, which I now find out is full so messages bounces, or Buffalo CT, on a variety of platforms.
At Buffalo you get an answering service. Nobody calls back.
They give you a variety of WhatsApp numbers, but All their mailboxes are full, so they cannot receive messages.
They have a website where you can speak to a bot, or a live operator, but they also never get back to you after sending through your query.
I have proof of my call log... Today alone I phoned 12 times unsuccessfully.
If you get through once and you convey your dissatisfaction, the phone is put down in your ear. Happened 3 times.
I had one failed delivery attempt on Monday, 25th March. The delivery was taken to Bellville dispute my informing Shein and Buffalo since placing the order.
I was then told within the next two days.
Yesterday I phoned Buffalo again and Uwasi told me before 17:00 yesterday at the latest.
Before 16:00 I phoned again and was told by a female this time NOT Wednesday, but only in the following week.
I was mad over phoning around, being lied to, etc.
Today the 28th March @ 09:31, I received an email from Sheins no reply email that a failed attempt was made to deliver to KRAAIFONTEIN due to change of adress.
My home security cameras show clearly NO DELIVERY made to my home and so does my neighbour's cameras.
No phone call sent.
My adress IS 142 Tennyson street Zoo Park Kraaifontein 7570. There was no change.
There was also a Buffalo courier in Kraaifontein this morning. We spoke to him and have him on camera footage, vehicle registration everything, but he said my parcel is not there, ONLY next week.
Here Buffalo was lying again. They also say no member oc the Public may collect their own parcel at their depot.
Company policy - no reasons given since the beginning of this year. They may not disclose their physical adress. Is it a secret.
The new reason for not delivering until next week was that after Mondays failed attempt, the label had to be reprinted with the new adress. Does this take another 3/4 days?!
The operator told me now it's within 24-48 business hours. I asked give me a time frame, she told me Takealot can't give me one, so how can Buffalo.
We'll my husband imports and die business with Takealot, Fastway, Courier Guy and more and YES, Takealot gives him an almost exact time and they are flexible too.
Not like Buffalo who tell you between 08:00 and 17:00?!
I am livid and have never receive such poor service delivery like here.
I send negative reviews on Hello Peter, Facebook and contacted ICASA as well as the Consumer Protector.
I'm busy with Carte Blanche as well.
This is absolutely shocking.
This order, my 3rd,was very important because it is for our Airbnb. Now it is late and I vdont even know if it is not damaged or incomplete.
Social media and Hello Peter has 2100 negative reviews for this courier company.
It has a 1.7% trust index!
How can Shein still use them? No service delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Don't recommend the company
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Verified ReviewerOla Cabs - Complaint Regarding Unfair Toll Charge and Driver Misconduct - Booking ID CRN-817700****
Dear Ola Customer Support,
I am writing to file a complaint regarding my recent Ola cab ride from Noida to Gurugram on 26 March with booking ID CRN-817700**** .
During the trip, the driver insisted I pay an additional Rs. 150 for the toll tax, even after I clarified that it was already included in the fare.
Due to time constraints, I was forced to pay him the extra amount via UPI.
Furthermore, I have been informed by locals that the driver returned searching for me, claiming I hadn't paid the toll. This is not only inconvenient but also puts my safety at risk. I have proof of the Rs.
150 toll payment in my UPI history, which I can provide upon request.
I request a full refund of the extra Rs.150 I was unfairly charged. Additionally, I urge you to take appropriate action against the driver for his unprofessional conduct.
If I do not receive a satisfactory response, I will be forced to escalate this issue to the consumer court.
Thank you for your time and attention to this matter.
Sincerely,
Rahul Singh
Preferred solution: 1) Refund for the extra money that i paid 2) Appropriate action against the driver
User's recommendation: NEVER pay extra, everything is covered in the bill. Had it not been for the time constraint I would've cancelled the ride immediately.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Shein South Africa - Buffalo Logistics couriers Cape Town. The WORST DELIVERY service I had the displeasure to use.
Lies, dodgy company, no service delivery, delivery of parcel still not completed on 17th businessday.
Dont answef their phones, answering machine, don't give you supervisor or manager name to speak to, WhatsApp mailboxes full, live chat NEVER happens, rude staff who put phone down in your ears. No feedback.
Secret location of depot - may not disclose to Public, due to company policy since beginning THIS year. May not collect your own parcel. No time frame other than between 24 and 48 hrs. Have to sit ALL DAY, EVERY DAY to wait for undelivered parcel.
Was urgent for Airbnb. Worst experience of my life!
User's recommendation: Won't recommend this service to anyone. Sorry to say.
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Verified ReviewerModo - I cannot login
I have signed up using my email (joanneoteri@***.com) And using my phone number and my password. But I keep getting the message saying my phone number is being used by another player.
I have screenshots,yet even asking for assistance with modo, I still get the same results. This has been going on now for months. Is there anyone that can help me fix this?
I have sent in several times to continually get a response to either get a response to send in for a new password or to signup and then I get that message of another user is using my phone number. Im now getting over stressed because of the phone num
Preferred solution: Ability to login. I thought this was modo help but it is the review page. So I guess OR hope someone from modo will respond via email or phone number
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Verified Reviewer |Takealot - Return declined
Good day
I bought a laptop proline at Takealot it was delivered last Friday, I came back from work opened the package took out the laptop n opened it.i was not happy with the size , is too small compared to the money I paid . And I have one same size for my son bought it R3000 last year , seeing the price online for R4100 I assume it's bigger than the one for my son , hence I ordered only to find out it's small.
I read their return policy and logged a return ticket immediately. The package was not damaged, the laptop was not used or damaged , everything was still in order as it was delivered, Im surprised why my credit was declined. I am not happy with the product I can not keep something I won't use or not satisfied with.
The product was collected I need my cash refund. I stated the reason that it's the size I'm not happy about.
User's recommendation: I would not recommend anyone to buy a laptop at Takealot, once they take your money they don't care is the customer is satisfied with the product. Even if u meet their return policy standard
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Sounds like they were understaffed/poorly trained.