Reviews in Supermarkets and Malls category

Among the hot topics discussed by moms, breastfeeding in public ranks near the top of the list. Pictures circulate of celebrity mothers breastfeeding. News reports circulate revealing which companies have harassed mothers trying to breastfeed in public – even discreetly. But the retail giant Target has come to the rescue with its publicly leaked breastfeeding policy.

Public Breastfeeding Woes

Mothers are divided on the appropriateness of breastfeeding in public, and the public is even more divided. Some feel a mother should feed her baby at any time, even it if means exposing her breasts in public because that is essentially what the breasts were designed to do. Others suggest perhaps a cover or blanket to allow the mother to feed without exposing herself. Still others argue that babies shouldn’t have to eat with a blanket on their head and that stores should provide a place for mothers to breastfeed or leave them alone.

Target has been training its employees to do both.

Clean Breastfeeding Locations

Many breastfeeding mothers have stories and complaints about breastfeeding in public. They are asked to leave a store or encouraged to go and feed their babies in a public bathroom. Target, a favorite of mothers, has recognized what these mothers need and put the appropriate steps into the store training manual.

The Target breastfeeding training policy states:

Guests may openly breastfeed in our stores or ask where they can go to breastfeed their child. When this happens, remember these points:

  • Target’s policy supports breastfeeding in any area of our stores, including our fitting rooms, even if others are waiting
  • If you see a guest breastfeeding in our stores, do not approach her
  • If she approaches and asks you for a location to breastfeed, offer the fitting room (do not offer the restroom as an option)

If you have any questions, partner with your leader.

It appears Target has settled on a policy that should please all breastfeeding mothers. Those who want to feed in the shoe section of the store can do so with the support of the store. And those who would like a bit of privacy will be directed to the fitting rooms, a clean location far from public toilets.

Target Gets Breastfeeding Right

While there are still some who would rather not ever see a baby eating away from its home, public breastfeeding will be an area forever debated much like children in restaurants and babies in movie theaters.

But after the policy leak this week, Target has become an even bigger darling among mothers for getting breastfeeding right. Now if only they could sort out a few other policy issues customers are concerned about.

Source:

http://www.huffingtonpost.com/entry/moms-praise-target-breastfeeding-policy_559f3a99e4b05b1d029014a6?utm_hp_ref=business&ir=Business&section=business

Target and Walmart Reviews:

http://target.pissedconsumer.com/nursing-mom-stopped-nursing-baby-before-nursing-nightgown-could-even-get-there-20110604241355.html

http://target.pissedconsumer.com/ambiguous-pet-policy-20080218113367.html

http://walmart.pissedconsumer.com/walmart-supercenter-franklin-road-nampa-idaho-let-s-women-openly-breastfeed-20150728673568.html


It’s not news that Amazon is a fan of delivery drones. Nor is it news that Amazon has built a business around prompt delivery. Now Amazon is taking the next step and trying to get the world on board with 30-minute delivery via drone in a protected air space.

Protected Air Space

In a rather startling presentation, Amazon announced Tuesday its desire to establish a high-speed protected airspace for drone flight. The move came at the Nasa UTM Convention at Nasa Ames in California, and it wasn’t a vague mention – Amazon has a fully developed proposal for the world to consider.

Amazon’s aeronautics experts proposed that the air between 200 and 400 feet be segregated off for the most cutting edge drone. These drones would come equipped with communications and sensory equipment. Flying at 60 knots or more, these high-speed drones would be below commercial airline flight, but well above the majority of buildings and citizens. In fact, the space between 400 and 500 feet would be an official no-fly zone to provide a level of air protection between drone flight and airliners.

Changing the World of Delivery

Amazon has already made some impressive changes in the world of delivery. The company has coordinated with the United States Postal Service to offer Sunday delivery – a day the post office has never delivered on before.

Now the online retailer wants the world to prepare for a “paradigm shift” that will come with the increased number of drones as delivery vehicles. In the company’s position paper, Amazon feels that the 85,000 commercial flights moving through the sky every day will be “dwarfed” by the hundreds of thousands of small, unmanned drones moving through the sky.

Amazon has made many noises about drone delivery before. In fact, the company has a drone delivery testing facility in a secret Canadian location right now. The new paper presented this week shows just how serious Amazon is becoming about drone delivery – and how much more prodding the Federal Aviation Administration will need before this new vision becomes a reality.

In the meantime, while the aeronautic experts and drone proponents at Amazon are working on changing the future, the rest of the company can continue working to ensure that the famous sure-fire delivery comes through as being as exceptional as promised. Because, despite world-changing views of the future, Amazon has a few kinks in its current delivery model if our consumer reviews are to be believed.

Source:

http://www.theguardian.com/technology/2015/jul/28/amazon-autonomous-drones-only-airspace-package-delivery

Amazon Reviews:

http://amazon.pissedconsumer.com/review-about-amazon-shipping-and-delivery-from-aiea-hawaii-20150702660023.html

http://amazon.pissedconsumer.com/ordered-paid-missing-item-no-contact-to-from-amazon-com-20150714666105.html

http://amazon.pissedconsumer.com/amazon-com-overcharges-shipping-20150712664776.html

Reviews about work experience on Pissedconsumer

Negative news isn’t exactly something new for Abercrombie and Fitch. The company has a string of complaints in the past year including the standard fare about rude customer service employees, but more impressively, the founder of Abercrombie has angered the plus-size community by refusing to make clothing for plus-sized women.

The company also made fun of Taylor Swift, a darling held dear by many in its customer base. Finally, the pesky “look” policy has caused trouble with discrimination in the past and it’s that same policy that has landed the company in its current bout of hot water.

Trouble with the Supreme Court

Abercrombie does everything in style, so when it went up against the Supreme Court, it lost rather spectacularly. A qualified applicant, Samantha Elauf, applied and interviewed for a spot in the Abercrombie Kid’s store in Oklahoma. She did well in the interview, but didn’t get the job because she didn’t meet the company’s “look” policy, meaning the hijab she was wearing wasn’t the right “look” for the company.

Not surprisingly the Supreme Court sided with the applicant against Abercrombie saying that she did have a case against the preppy company, and the case is still pending back in the lower courts.

Following the ruling, Abercrombie made a few changes to its controversial “look” and hiring practices. According to a spokesman for the fashion brand, “We have made significant enhancements to our store associate policies, including the replacement of the ‘look policy’ with a new dress code that allows associates to be more individualistic; changed our hiring practices to not consider attractiveness; and changed store associates’ titles from ‘Model’ to ‘Brand Representative’ to align with their new customer focus.”

More Trouble with Looks

Unfortunately for Abercrombie, the changes to the policies didn’t come fast enough. Last week a federal judge certified a class-action lawsuit of current and former Abercrombie employees against the store. The complaint? It was two-fold. One, the employees were required to purchase clothing from the store but were not reimbursed. Second, the employees lost shifts and subsequent pay when they were sent home for not following the look policy to the letter.

There were many ways employees can run afoul of the “look” policy including having their fingernails too long, having the wrong make-up look, having the wrong color hair or not wearing the latest Abercrombie brands. To that end, employees were required to buy new clothing with the release of each new sales guide. The attorney in the class action suit called this requirement akin to a required uniform, and the company did not reimburse the employees, which is a violation of the state labor codes.

While the old and new lawsuits will likely be giving the top Abercrombie officials headaches for some time to come, the store can easily resolve many of its other complaints. Customers here on PissedConsumer aren’t very impressed with the friendliness of the “models” or “brand representatives.” In fact, there are dozens of complaints about rudeness and customer service issues. Perhaps Abercrombie can start there to clean up its act.

Source:

http://www.huffingtonpost.com/entry/abercrombie-fitch-lawsuit-look-policy_55ae70e6e4b08f57d5d29286?utm_hp_ref=business

http://www.huffingtonpost.com/2015/06/01/supreme-court-abercrombie_n_7464534.html

Abercrombie and Fitch Reviews:

http://abercrombie.pissedconsumer.com/my-horrifying-experience-at-abercrombie-and-fitch-20091207163772.html

http://abercrombie.pissedconsumer.com/discriminated-against-and-followed-in-the-store-20140605493922.html

http://abercrombie.pissedconsumer.com/very-rude-and-obnoxious-behavior-of-the-employee-20150517637155.html

Jul , 2015
Reviews on PissedConsumer about car recall

Cars are often one of our largest expenses. When you’re spending thousands – or tens of thousands – of dollars you want to know that you and your passengers are safe. Unfortunately we are living in a time of auto recalls, which makes it hard to trust car manufacturers when it comes to the quality of their vehicles and parts. That is, unless the staggering number of car recalls is less about serious defects and more about brand image.

30 Million Recalled Vehicles

In 2013, 30.8 million vehicles were recalled. This is the single highest number of recalled vehicles in the industry’s history, but recalls certainly haven’t stopped since then. Vehicles are recalled for one reason or another almost every day.

Companies recall their automobiles when they acknowledge that their product has a safety related feature. The problem is then resolved on the company’s dime so that customers can be assured that they are driving a safe vehicle from a company that cares about its customers’ safety.

In 2009 Ford recalled 14 million vehicles. By 2010, Toyota had recalled 10 million Toyotas and Lexus vehicles. By 2014 more than 50 million vehicles had been affected by recalls, making it unusual to own a vehicle that was not recalled.

But is it about true safety concerns or the company’s image?

The Power Behind Recalls

In some cases vehicle recalls are primarily about safety. The ten million cars recalled by Toyota in 2010, for example, also led to a $1.5 billion fine to the Department of Justice. In other cases, the massive number of recalls are considered by many industry experts to be more about showing customers how safe companies are trying to be.

Are there defective parts? It would seem so. But when a car is recalled after more than a decade on the road, it does make drivers wonder why the company chose to recall the issue now – not 8 or 10 years ago if the problem has existed for that long. In fact, many believe recalls will continue in high numbers simply because so many parts are being shared between manufacturers. One bad part leads to recalls by many.

The Results of Auto Recalls

When millions of vehicles are recalled, the companies who sold and distributed these vehicles are in for a significant undertaking. Customers must make appointments to bring in their affected cars. In some cases loaners might be issued. The replacement parts must be ordered and stocked in bulk and then repairs made as quickly as possible to make room for the next customer. And the next. And the next.

As you might imagine not all of these repairs go as smoothly as the company or the customers might like. It’s a challenge to keep the replacement parts in stock. Customers get frustrated trying to make appointments for part replacement. In some cases, customers and dealers disagree about how severe issue might be.

One customer insisted on a loaner vehicle while he waited for a part, but the dealership wasn’t in agreement as they said the vehicle was still safe to drive while they waited. That incident left the customer rather upset.

In other cases, customers had other companies resolve issues and then wait for reimbursement from the company, only to be denied for what appear to be evasive reasons.

Ultimately the best choice for car owners is to register their vehicles to stay on top of any recalls, have any recall work done in a timely manner to ensure safety and to keep their vehicles – from wipers to wheels – in excellent condition.

Source:

http://www.woodstockmotors.co.uk/uploads/images/Car-Recalls-Infographic-USA.jpg

http://www.woodstockmotors.co.uk/alloy-wheel-refurbishment-wheel-repair.html

Car Recalls on Pissed Consumer:

http://toyota.pissedconsumer.com/toyota-refusing-to-cover-repair-for-recalls-20150622654338.html

http://ford.pissedconsumer.com/recall-notice-20150622654555.html

http://gm-chevrolet.pissedconsumer.com/have-had-a-hhr-and-still-have-an-implala-will-not-fix-ingnitions-on-either-and-no-rentals-available-20140605493986.html

Ah, the adorable little yellow minions. They are cute, funny and apparently serious pottymouths. In a recent cross promotion with the Minions movie, McDonalds included talking minion toys in their Happy Meals for children. Unfortunately one of the minions appears to be saying a bit more than parents bargained for.

Parents React to Profanity

The little caveman minion says something that sounds like rather extreme profanity. When the toy is activated he repeats a few phrases. One of those phrases sounds something like “what the f–k.” Of course, with the extremely cheap “voice” recording that is included in a free Happy Meal toy, the recording is a bit garbled, but parents are absolutely convinced that the minions are teaching their children to swear.

One parent complained on our site about the toy, claiming that her young daughter screamed “what the f—!” in church one day and actually caused the entire family to be removed from the service. The family blames McDonalds for allowing toys to teach her daughter profanity.

This is by far not the only complaint. There are videos all over YouTube showing others what the little minions are capable of. There are articles, reviews, complaints and stories all over social media. In fact, Detroit Free Press columnist Nancy Kaffer said she “died a little inside” after hearing the phrase repeated by her preschool-age son.

Overly dramatic reactions aside, there is a real question here – what exactly is the minion saying?

Minionese versus Profanity

With the onslaught of complaints, McDonalds issued a statement about the toy. Apparently all of the minions in the children’s Happy Meals are speaking “Minionese”. This is an imaginary language that all of the Minions speak in the Despicable Me movies and the new Minions movie. While there are a few words that may be recognizable in the language, most are just garbled sounds and expressions.

A few examples offered by McDonalds include “para la bukay”, “hahahaha” and “eh eh”. Of course none of those sound much like the F word, but we can only imagine what the original phrase was supposed to be.

Meanwhile, the bigger news at McDonalds isn’t the drama surrounding a children’s toy – it’s the market share that the fast food company is losing to other, more innovative restaurants. Of course, with the new potentially swearing toys, there may very well be a run on Happy Meals by amused patrons anxious to own their own despicable minion toy.

Source Article:

http://www.huffingtonpost.com/2015/07/10/minions-mcdonalds_n_7770150.html?ir=Business

McDonald’s Reviews:

http://mcdonalds.pissedconsumer.com/minion-toys-turned-my-daughter-into-pottymouth-20150711664478.html

http://mcdonalds.pissedconsumer.com/what-customer-service-20150713664955.html

http://mcdonalds.pissedconsumer.com/review-about-mcdonalds-biscuits-and-gravy-from-salisbury-north-carolina-20150705661175.html

Reviews about Starbucks

Starbucks is very much a household name, and soon it may be contributing the household incomes of more than 10,000 teenagers. Starbucks, along with other retailers like Macy’s and Microsoft are announcing their new jobs program this week designed to offer training and jobs to 100,000 individuals between the ages of 16 and 19.

Putting Teens to Work

While the overall unemployment rate is dropping in the United States, the unemployment rate for teens has been holding steady at around 18 percent. This is a huge number of teens who are actively seeking employment but simply can’t find any.

Macy’s, CVS, ChaseMorgan, Microsoft and Starbucks are planning to step into that void and help 100,000 teens gain valuable skills through specialized training and then employment.

“It’s not just about writing a check,” says Starbucks founder and CEO Howard Schultz. “Rather, our approach is focused on creating a coalition of like minds with local knowledge, expertise on-the-ground and the ability to scale the social impact of an initiative like this to create pathways of opportunity for the literally millions of young people who can benefit from this program.”

Starbucks has only a portion of the much larger 100,000 Opportunities Initiative. The company plans to hire, train and put to work 10,000 teenagers by 2018. The other companies in the partnership will be using their own goals and strategies, but the group plan to share tactics and some training as they work together.

100,000 Opportunities Initiative

The program will begin officially in Chicago in August. The combined companies plan to recruit and hire roughly 200 employees at the Chicago Opportunity Fair & Forum. After this initial move, the program will continue to spread across the United States, with plans to change lives as it spreads. We can hope that the program will spur other companies to look at these teens as potentially valuable employees and boost hiring across all sectors.

We can also hope that the training at Starbucks will be solid. After all, a company can’t be that bad if the vast majority of complaints about the company here on this site are things like an employee making a “frapuccino too liquidy and put caramel at the bottom. not on the sides.”

Of course when customers spend money they want the item they have paid for and they would like their name spelled correctly as well. Surely Starbucks will include basic name spelling courses as well to please the masses with hard-to-spell names who enjoy complaining about mistakes.

Source:

http://www.huffingtonpost.com/2015/07/12/starbucks-youth-jobs_n_7781500.html

Starbucks Reviews:

http://starbucks.pissedconsumer.com/nice-thing-and-kinda-bad-thing-20150623654845.html

http://starbucks.pissedconsumer.com/reading-some-of-these-complaints-is-hilarious-20150623654731.html

Reviews about sandwich on Pissed Consumer

According to the Huffington Post, Subway is in big trouble. First Jared, one of the most recognizable faces in fast food, was involved in child pornography searches at his home. Subway dropped its spokesman of fifteen years immediately. Now Subway is back in the news, but this time the problem isn’t with the spokesman – it’s an issue with the stores.

Staying Competitive

When Subway was first introduced to the fast food marketplace in 1965, the fast food marketplace was in its infancy. Subway provided an alternative to hamburgers by offering fresh vegetables, deli meats and the opportunity to build your own sandwich.

Fast forward fifty years and things aren’t looking quite so new and innovative anymore.

The concepts started in our grandparents’ day are still identical in modern stores. Pick a size, pick a bread, choose your toppings and enjoy! Sometimes simplicity works well for companies, but in this case the lack of innovation is actually hurting Subway. Consider its competition.

Chipotle is one of the fastest growing food stores in the United States and it offers a similar style of service. Walk the line, pick up the items you want, put them into a bowl or burrito and enjoy. So why is Chipotle soaring which Subway is falling behind?

While the analysts at Huffington Post have their answers, the actual Subway consumers have shared their own version of events here on PissedConsumer. Sadly the stories are almost identical.

Subway’s Fall from Grace

Subway has long billed itself as being a healthy alternative to fast food. But overtime the health factors have digressed a bit. Subway was one of the last fast food companies to remove artificial ingredients from its menu – but not until Taco Bell and McDonalds did. Subway has also lost some customers over how the food is prepared and shown in the store.

In Chipotle, the meat is cooked in front of you on large grills before being used in meals. In Subway, the meat is pre-chopped and sorted into little packages. In one case, the little meat packages were stacked too high and allowed to warm up to room temperature. After eating the meat, a customer got food poisoning and brought in the Board of Health to investigate.

The pre-packaged portions of meat are also making many customers feel like they aren’t getting what they have paid for – especially when they pay for double-meat. A few slices of thinly sliced deli meat over a foot of bread isn’t much to work with when you’re paying for a custom sandwich.

While Subway has tried to innovate a bit in the last few years – by adding guacamole, primarily – the sandwich chain is perpetually in misstep with customers. And if almost 600 complaints here on this website are accurate, Huffington Post is right to say that Subway is in Big Trouble.

Source:

http://www.huffingtonpost.com/2015/07/10/subway-jared-fogle_n_7765446.html

Subway Reviews:

http://subway.pissedconsumer.com/subway-not-so-fresh-serving-improperly-stored-chicken-portions-leading-to-food-poisoning-20150521639569.html

http://subway.pissedconsumer.com/sad-subway-20150614650319.html

http://subway.pissedconsumer.com/subway-shorts-meat-on-footlong-20150630658763.html

Jewelry reviews on Pissedconsumer

Michael Kors is on the way out, or at least that’s what some analysts are saying after a disappointing earnings report. The designer of high-end handbags and watches was the darling of fashion just one year ago, but now the interest in the designer goods is starting to wane.

The brand has become diluted.

Like many other aspirational brands, Michael Kors tried to reach too many customers too quickly and essentially ate up its own profits by selling goods at multiple price levels through outlets and other discount malls. Other luxury brands like Coach, Ralph Lauren, Tommy Hilfiger and even Jordache have experienced similar falls from grace.

Losing Market Share

Retail is always a bit of a rough ride for most brands. Customer preferences change like the wind, and staying on top of the industry’s wishes and desires can be a challenge. It’s hard to blame Michael Kors for trying to market its product so aggressively, but ultimately their short-term selling strategy affected their long-term profits.

An aspirational brand like Michael Kors is only impressive because not everyone has a Michael Kors. The bags and accessories were originally sold in finer department stores and in brand stores. Then the company expanded into three different price points: the original high-end department store brand, a middle-market brand and a brand sold through heavily discounted outlet stores.

And that is the problem.

Falling Out of Grace

Why would a budget-savvy customer pay $300 for a bag when she can head a few miles down the road and buy what amounts to the same bag for half the price, or even less? With those inexpensive bags so readily available, how would the fashion-minded show off an expensive luxury purchase that no longer seems quite so luxury?

To add to their problems, this site has been getting numerous complaints about the quality of the merchandise and the quality of the Michael Kors staff. Expensive handbags are falling apart and customer service doesn’t care. $340 watches are fading and tarnishing and the sales representative literally turns her back on the customer and walks away. One reviewer even had security called on her after asking about the price of a bag and being insulted by the sales clerk.

This is a company that might survive if it creates and sells quality products that customers will still want after the trendy popularity they are experiencing has faded. But things aren’t looking very good right now.

In essence, too many people can afford the Michael Kors brand now, the flaws in the merchandise are starting to show, and soon nobody will want it.

Well, perhaps not nobody. After all, Jordache and Tommy Hilfiger are still sold in department stores. Their merchandise is still being sold to someone, and Michael Kors will likely follow the same pattern of shuttering stores, losing profits before stabilizing and eventually finding a new place in the market many, many rungs down the luxury ladder.

Michael Kors Reviews:

http://michael-kors.pissedconsumer.com/never-buy-anything-from-michael-kors-20150425627239.html

http://michael-kors.pissedconsumer.com/high-priced-cheap-products-20150625656109.html

http://michael-kors.pissedconsumer.com/review-about-wallet-from-calgary-alberta-20150602644271.html

Source:

http://www.businessinsider.com/michael-kors-ralph-lauren-and-coachs-outlet-mistake-2015-7

Whole Foods is in the news, and it’s not for good reasons this time around. It turns out that after much denial, Whole Foods has acknowledged that perhaps it might have been overcharging customers in New York – but not by much!

In a public apology over YouTube, the two joint CEOs of Whole Foods told the world that the rumors (that they had previously denied vehemently) were, in fact, true. John Mackey and Walter Robb admitted that there were “certain pricing issues in [their] New York stores.”

Very, Very Small Whoops!

As it turns out, those pricing issues we’re really their fault. The video apology admits that “a very, very small percentage of mis-weighing” occurred for things like sandwiches and fresh fruit. But we can all breathe a sigh of relief because the price gouging is in the past, claims the CEOs.

Apparently mistakes are just bound to occur when you’re dealing with a “hands-in approach to bringing you fresh food.” Granted there are plenty of industries and stores – including other grocery store chains – where produce and items are weighed constantly without issue or complaint. Apparently the whole of the New York division of Whole Foods just couldn’t manage to get their food scales properly calibrated (unlike the rest of the grocers in the city.)

Honest Policies Moving Forward

Whole Foods claims to be making changes to avoid issues like this in the future. Cashiers will be better trained to weigh food correctly and a third party auditor will oversee the training. Additionally customers have been encouraged to ask cashiers to “check on” the prices of any weighed food that doesn’t seem exactly right.

It’s a shame that customers have thought to do that previously! If only they had asked about the cashier’s thumb on the scale before now we could have avoided the whole mess!

As it is, Whole Foods has made what appears to be an earnest apology, although it does have something of a discordant ring to it. Cashiers will learn to put food on a scale properly! Customers will need to ask if they think there was a mistake! Take ownership of your food, people!

Whole Foods is sorry. (But not too sorry).

Whole Foods Reviews:

http://whole-foods-market.pissedconsumer.com/watch-those-prices-20150601643827.html

http://whole-foods-market.pissedconsumer.com/frozen-turkey-20141126562520.html

Source:

http://www.huffingtonpost.com/2015/07/01/whole-foods-overcharging_n_7709460.html?utm_hp_ref=business&ir=Business

In 1861 the United States was at war with itself. The South had succeeded and become the Confederate States of America where the government was more limited and slavery was legal. Today, the flag that flew on the battle field for the Confederate Army is very much a hot topic. Is the Confederate Battle Flag, or “Stars and Bars” a symbol of a Southern Heritage of a symbol of hate?

Many, including the retailer Walmart, feel the Confederate flag is a symbol of oppression, and the corporation has made the very public decision to remove all Confederate merchandise from its stores.
On the other side of the spectrum, there are many Southerners who feel the Confederate flag is just that – a flag. To these individuals, the flag isn’t a call for racism or oppression, it’s a symbol of the South. One man went to Walmart feeling just this way and asked for a custom cake. The cake was to be decorated with the Confederate Flag and feature the text “Heritage Not Hate”.

Walmart denied the order.

While we might praise Walmart for being conscientious and sticking to their guns about what they do and don’t allow, the same bakery made a rather stunning mistake immediately after denying one cake. The same bakery that held issue with making a cake decorated with a battle flag from 1861 had no problem at all decorating a cake with a battle flag from 2015.

Which battle flag? The symbol of ISIS in the Middle East. The same ISIS the United States is currently fighting as battles rage on and casualties mount. The same Walmart bakery who denied a Confederate flag cake made one depicting the flag of our country’s current enemy for the same customer.

Oops!

After the customer brought his beautifully decorate war cake home, he immediately took some pictures and videos and started an online campaign asking, “Walmart, can you please explain why you are alienating southern Americans with this trash that you allow to be sold in your store, while at the same point Confederate flag memorabilia is not allowed?”

After the store took hold and started going viral – including reviews on this website – Walmart issued an apology. According to Walmart, the associate who made the cake didn’t recognize the flag. Apparently, according to a Walmart spokesman, the ““talented bakery associates take pride in what they create for our customers. It’s unfortunate that one customer sought to take advantage of an associate who did not know the flag or its meaning. This cake should not have been made, and we apologize for the mistake.”

Despite the public apology, it’s very likely the ISIS cake story will continue to make waves in the social media networks for some time.

Walmart Reviews

http://walmart.pissedconsumer.com/walmart-isis-cake-20150629657972.html

http://walmart.pissedconsumer.com/isis-flag-verses-confederate-flag-20150630658672.html

Source:

http://www.theguardian.com/us-news/2015/jun/30/walmart-isis-flag-cake-confederate

Accusations of Racism Persist for Retailer Zara

Accusations of racism are sadly nothing new for the fashion retailer Zara. First the clothing items the retailer made and sold were “culturally insensitive”. Now the brand is just plain racist.

The Center for Popular Democracy recently conducted a survey and found that Zara not only shows racial bias toward customers, but toward its own employees as well. More than 250 Zara employees were given the survey during their scheduled breaks at stores across New York City. The results of the survey revealed that not all things are equal between the whites, blacks and Hispanic employees.

It should be noted that Zara claims they were not contacted in regards to the survey. Apparently the surveys were given to store employees in the stores on a regularly scheduled work break -all without the company realizing it was happening.

Racism in Zara

“Findings reveal that both race and skin color play a role in the treatment of employees and customers.” The report summarizes the results of the survey rather succinctly but goes on to explain, “Lighter-skinned workers of color and white employees tend to have higher status assignments, more work hours, and a stronger likelihood of being promoted.”

It’s not just employees who are allegedly targeted in a negative way in Zara. Apparently store personnel are also trained to target “suspicious-looking” customers. A special code is used for these “suspicious” individuals and apparently most “special order” customers are black.

One darker-skinned employee showed up in a hoodie to grab his paycheck and other employees labeled him as “suspicious.” In fact, he was labeled “special order” and even detained in the store as he walked through on his way to the back office where he was to pick-up his check.

Denials from Zara

Understandably Zara has fought back against the label of racism, pointing out that roughly half of their recently promoted employees were minorities and that half of the scheduled store hours are allocated to minorities as well.

In fact, Zara went as far as to release an official statement “vehemently refuting” the survey, which they claim was done with “ulterior motives and not because of any actual discrimination or mistreatment.” They go on to say that Zara is an equal opportunity employer with “multiple avenues” for employees to raise concerns or dissatisfaction. Apparently Zara is a “global multicultural company serving valued customers across 88 countries, and do not tolerate discrimination of any form.”

The Real Customer Experiences

While Zara may be right about the lack of racism in their company, we have seen plenty of negative reviews from real customers on PissedConsumer about the quality of the merchandise as well as the customer service they have experienced in the store. Neither has been impressive according to the reviews left on this site. In fact, one PissedConsumer reviewer went so far as to claim, “I think Zara is pretty much known for poor customer service. Not only are the store employees typically rude and dismissive, but the corporate customer service is just as bad.”

Ouch.

Zara Reviews:
http://zara.pissedconsumer.com/poor-customer-service-poor-quality-20131128460525.html

http://zara.pissedconsumer.com/review-about-staff-from-hollywood-florida-20150126587073.html

http://zara.pissedconsumer.com/zara-rude-customer-service-online-horrible-just-lost-a-loyal-customer-20150210593171.html

Source:
http://www.huffingtonpost.com/2015/06/24/zara-racial-bias_n_7654480.html

Nintendo has been a household name for generations. Just a few years ago, the latest Nintendo platform, the Wii U looked ready to dominate the market – fans were enthusiastic, the ideas were novel, and the rest of the market was jealous.

Not anymore.

In just a short six years, the Wii U has not just run out of gas, but crashed and burned. The Wii U, which looked so promising initially, has stagnated and sold a total of only 9.5 million units world-wide. This gives the Wii U the sad distinction of being the worst-selling Nintendo system of all time.

It begs the question: What in the world happened?

The Death of the Wii

There appear to be many causes of death for this particular platform. Some feel that the jump from the Wii to the Wii U wasn’t very innovative after all. Why pay more for the same system, revamped?

Others claim there simply aren’t enough Wii U games to keep the players interested and active. This may be very true as most game developers aren’t interested in creating for the Wii. They would rather create something new and novel for the Sony or Microsoft systems instead.

But one of the individuals closely involved in the original creation of the Wii U claims it’s not a simple answer as to what went wrong, but rather a fundamental flaw-in-the-universe sort of issue. Shigeru Miyamoto, the designer responsible for the Mario, Donkey Kong and Legend of Zelda franchises is more than a bit convinced that customers simply never understood the Wii U.

We just didn’t get it.

What the Wii U Was All About

When the Wii U was designed and released it was wasn’t created to be a game machine and tablet, according to Miyamoto. Instead, it’s really “a game system that game you tablet-like functionality for controlling that system and give you two screens that would allow different people in the living room to play in different ways.”

Unfortunately, that explanation doesn’t particularly clear the matter up – especially as we use similar technology that “speaks” between tablets, phones and the television almost daily in many households.

It’s just this emerging tablet and phone technology that put the digs in the Wii U. Miyamoto explained that “unfortunately, because tablets, at the time, were adding more and more functionality and becoming more and more prominent, this system and this approach didn’t mesh well with the period in which we released it.”

So, in short, iPads killed the Wii U.

But Nintendo does have a chance to rise again from the ashes of a failed game system. The Nintendo NX is going to “catch the attention of a large number of players and get them excited again.”

Unfortunately we’ll have to wait more than a year to see just what Nintendo is planning next.

Nintendo Reviews:

http://nintendo.pissedconsumer.com/defective-system-20141231576577.html

http://nintendo.pissedconsumer.com/the-lack-of-pro-controller-use-20150322611571.html

Source:
https://fortune.com/2015/06/23/shigeru-miyamoto-wii-u/

Reviews about Multi-Level Marketing

Melaleuca – Never again

Avoid Arbonne ‘Business Opportunity’ like the Plague!

5LINX – RUN AWAY FROM THIS COMPANY

RIP OFF- ACN is a scam all the way BEWARE

The sales pitch sounded simple. Sell these great products to others and make serious money! It’s so easy – the products sell themselves! A lot of people find themselves in a position to sell healthcare, beauty or any number of other products on behalf of a company, and more than a few realize that perhaps the sales opportunity is not all that they had hoped for.

If you’re thinking about selling products for a company, go in with your eyes wide open.

Multi-Level Marketing Basics

The term “multi-level marketing” sounds innocent enough, but it has a rather negative connotation and with good reason. Multi-level marketing is much like a pyramid. The first person who starts a company gets others to help sell the product he’s created. He takes a nice percentage and the new salespeople keep the rest.

Those salespeople can then arrange new sellers under them where they get a nice percentage and the new sellers keep the rest. But the now-middle management has to also shell out a percentage to the guy on the top of the pyramid, so he takes a bit more from the new seller on the bottom. Multi-level marketing works by increasing the number of sellers on the bottom of the pyramid so that the funds from those sales continue to travel up to the top again.

Ultimately only the individuals at the bottom of the pyramid are actually selling products. Everyone else is selling the idea of the products to individuals looking to make some easy money. Unfortunately, the easiest money of all is made by the folks at the top of the pyramid taking a cut from everyone else.

Making Money with Multi-Level Marketing

There are countless opportunities for this sort of business. Just about any work-at-home company selling products of some type in “parties” or online events follows this scheme to a certain degree. But for the new seller there are additional costs to factor in as well.

    The Buy-In
    After the big sales pitch your head may be swimming with ideas about the money you’ll be earning and the car you might be awarded for being a great seller. You probably are convinced that selling with be simple and you’re ready to take the next step. For many companies, this next step is a big one – often bringing a price tag of hundreds or even thousands of dollars.

    When you buy in to the company, you may be asked to spend $500 or $1500 on a “starter kit” or a list of resources. You’ll be convinced you’ll sell these products easily and make your money back, but that may or may not be true. Many would-be sellers find themselves the proud owner of $500 worth of stuff they don’t really want and can’t use. And if you don’t want it, who does?

    The Monthly Cost
    Even if you do find a product that sells well and that you’re passionate about, check for monthly costs and fees. There are some companies that require you spend an additional $100 per month or more on new products in order to stay in the business. This can add up very quickly, especially if you haven’t managed to sell the $500 worth of stuff you started with and the $100 worth of stuff you were forced to buy last month (and the month before, and the month before…)
    The Friend Cost
    Finally, there is a hidden cost to multi-level marketing plans – the cost of friendship. You are encouraged to speak to your friends and family to sell the various products you’re now so passionate about. What they don’t tell you is your friends and family are going to be sick of hearing about your products, especially as you become more desperate to sell the stuff that is accumulating or required to stay in the program.

    Social media barrages, parties complete with required purchases and advertisements and encouragement to join the company at every turn will most certainly turn your friends and family off – potentially damaging relationships.

A great deal can be said for some companies that promote the sell-at-home model, but others are little more than a pyramid scheme in carefully designed marketing materials. Think twice, or perhaps even a third time before you get involved in one.

Reviews about Windows Installation

Window World Sucks!

Window World Christmas Fiasco! AKA HOUSE RAPE!! Louisville Franchise!

It starts off with a simple plan – you need to replace some windows. Or install some new siding. But anything costing thousands of dollars is going to quickly escalate beyond simple. In fact, if you’re not careful, your simple plan to bring out a company to replace windows can quickly dissolve into a major conundrum.

Windows and Window Installers

There is a simple truth to keep in mind when you buy discount windows. Sure, the advertisement says you’ll be paying less than $200 per window, installed, but consider where the pricing savings will be. The window’s price remains fixed. The price of labor can change. In this case, the price of labor will have to go way, way down in order to install your windows for the quoted price.

This seems like a great deal – windows installed with a minimum labor charge! Unfortunately, paying the minimum labor price guarantees you the minimum amount of labor.

When installing windows, there is a great deal more to it than pulling one window out and installing another. Windows have to be forced out, screen removed, windowsills cut and replaced. Most importantly, if the windows are not installed carefully and correctly they will leak both water and air making them a wide-open pathway to the outside environment. Exactly what you were trying to prevent with your new windows!

Sloppy Siding

The same can be said about siding on your home. Sure, discount siding sounds good, but what does it look like in reality? The discount comes on labor, so you can’t expect the laborers to take more than the absolute minimum time to do the job. Often that means they don’t measure twice – that takes longer than measuring once! They cut corners – literally sometimes. And when the job is done, they aren’t going to do more than a cursory clean-up around your home.

After all, you get what you paid for!

Using Discounts to Your Advantage

It’s easy to find the problems with discount windows and siding, but there are benefits there as well. If you plan to use discount installers, be prepared to do a lot more reading and following up. Read the contract you’re signing carefully – both front and back. Anticipate the installers by clearing the areas around the house or windows and moving items away from the windows or walls on the inside. Take down drapes and blinds and store them carefully.

The more busy work you do, the less the installers have to do and the more time they have to work carefully on your windows or siding. It stands to reason, however, that you should be available to carefully monitor the work and point out big issues along the way so that they can be corrected before the installers leave.

Reviews about auto parts on Pissed Consumer

Partsgeek – Parts Geek Sucks!!!!

Partsgeek – No Exchange for Broken Part They Broke

Partsgeek – NEVER Order From Them!

If you are working on your car, you want to get quality pieces. After all, driving a machine that weighs hundreds or perhaps thousands of pounds around town with inferior parts is simply a recipe for disaster. Unfortunately, sometimes it’s hard to know who to trust when it comes to ordering parts. What companies can you count on? Sometimes it’s just a gamble.

Check Reviews

In our modern age of internet awareness, the first step before you order anything is to check the reviews online. If multiple customers are complaining about an issue with a company, it stands to reason that they might have a real reason to complain. Sure, one or two customers might just be difficult to please, but when dozens of customers complain about parts being broken or things being delivered incorrectly, it’s likely that the issue is company-wide and unlikely to improve before you order something.

Lowest Price Isn’t Always the Best Deal

The lowest price on something can be a great deal – but only if you get what you want. What good is it when a cheap part arrives broken and then you have to pay extra to ship it back to the company and restock it before trying again to order the part you want? Low prices often mean reductions somewhere else or perhaps some hidden fees. Checking the website and the reviews others have posted can give you a good idea of where those hidden costs are coming in to pay.

Be Wary of Shipping Costs

Retailers often hide costs in restocking fees and shipping costs. You buy a $5 car part and it takes $5 to ship it to you. Now you’re paying $10 for the convenience of ordering it online. Perhaps this makes sense for specialty items, but if you can buy something down the street or pay $8 somewhere with free shipping, that initial cost may not be the deal you expected it to be.

Likewise, read the fine print for restocking fees. If a company ships you a broken part and you send it back, you may have to pay a 15% restocking fee even though you did absolutely nothing wrong. In a situation like this, the company has little incentive to package things carefully or send things swiftly since you’re going to be paying for shipping and paying them to return broken goods either way. This can be a bad combination if you’re hoping to get timely delivery of quality parts.

Reviews about camper on Pissed Consumer

Avondale AZ Camping World no customer service beyond point of sale

Worst Customer Service Ever!!! Camping World of Denver is Awful!

Camping World – Review about 2015 Keystone Cougar Xlite from Sandy, Utah

CAMPING WORLD SCREWED UP REPAIR- LIED

Buying a camper or recreational vehicle is exciting. Suddenly you have the means to travel the world. To see new things and try new experiences. But the first thing you must do is get that camper off the showroom floor and into your own garage or storage facility without losing your sanity or savings in the process.

Slow Down the Buying Process

When you go to buy a camper, the first thing you’ll need to do is slow down. Don’t get in a rush. The dealer is excited to sell you the camper, and if you’re working with a big camper dealership, the last time you’re treated like a star customer is when you’re shelling out quite a bit of money on the new rig.

That means the dealer will encourage you to take the new camper off the lot, in essence taking possession, of the camper right away. The sooner you take possession, the sooner the deal is done and the camper is no longer the property of the dealership. This is good news for the RV dealer, but not nearly as good news for you, the erstwhile buyer.

Many problems on campers are not discovered until the camper has left the dealership. Some dealerships are honest and will take care of customers when something like this happens. These dealerships seem to be rather few and far between, however. Other dealerships prefer to let the camper leave, even with known issues, and then stall on repairs as long as possible. After all, the store already has your money!

Inspect Twice

While you should absolutely do an inspection at home once your camper has arrived and you start cleaning and preparing it, you should not sign on any dotted line or take possession of the camper until you have done a very good and detailed inspection at the store. Don’t just walk around and look at the pretty stuff, check out all of the hardware and details as well.

Are there small tears in the fabric or dents in the metal? Does the door or slides jam? Are there signs that water may have gotten into the camper somehow? Open cabinets, peek into every service space and really look. Have the tech or sales person – not you – open and set-up every aspect of the camper. Hook up water, gas and electricity and test them all.

If there is anything that isn’t satisfactory, you have no obligation to buy the camper. This is the time to slow down, request repairs or changes before signing and to be ready to walk away. Sometimes it is necessary if the dealership gets pushy or insists they will take care of the issues right away…as soon as you pay for the broken item!

As the customer, you are in a position of power when you’re the buyer. The dealership is anxious to please you and you are carrying the checkbook. Once you write the check, however, you are no longer the customer. You are an owner – even if the camper you were just sold was dirty, damaged and in poor repair. It’s far better – and easier – to get issues resolved as a customer with a big check in hand than as the owner of damaged goods.

Reviews about Mothers Day flowers on Pissed Consumer

From You Flowers – Failure to give me what I ordered

Flower Delivery Express – Flower Fraud and Scam

Proflowers – Review about Mothers Day Flowers in Hays, Kansas

Run from Proflowers

Mother’s Day is one of the best (and easiest) holidays of all. To celebrate the day you simply need to find your mother something special to tell her that you love her. With our many different floral delivery options, you can actually send flowers from anywhere in the world to your mother for her to enjoy on her day. The ease of delivery makes the process simple, and every mother appreciate a nice thought on a special day.

But what if the flowers you’ve ordered aren’t a very good reflection of your feelings? What if you spend a nice amount on flowers and get almost nothing in return?

Unfortunately, the many florist shops on the web know that Mother’s Day (like Valentine’s Day) is a flower-sending holiday and many companies are simply out for as much profit as they can rake in, regardless of the actual product delivered.

Inflated Prices

A common tactic over Mother’s Day is to sell inexpensive flowers in an expensive arrangement. You order the “deluxe” arrangement that is specially designed for Mother’s Day and find out that you’ve paid for three roses and some baby’s breath in a cheap vase. Not exactly the type of hey-I-love-you-lots sort of look you’re going for – especially if you’re charged close to $40 for those three stems!

Too-Good Deals

Of course, there are also some good sales on flowers on Mother’s Day. The companies want your business after all, any many hope to lure you in with a special offer. You might hear the offer over the radio or see an ad while you’re online.

A dozen roses or a hundred blooms for $20 sounds like a deal, so you start the ordering process. And then you learn that $20 may be all you’re paying for the flowers, but you’re also charged a processing fee, a delivery fee and who knows what other fees that bring your total up from $20 closer to $50. Naturally you may not learn this before you’ve gone through a lot of hassles filling out forms, but even with some special handling, roses don’t normally cost $30 to ship.

Shady Deals

Then there are the deals you need to stay well clear of. Sure you might pay more than you’d like for shipping with a too-good-to-be-true deal, but you’re still getting $20 worth of flowers at the end of it. In other cases, websites require you to enter your credit card information before you can see the final shipping prices.

By then it’s too late. Even if you close out of the window, your credit card information has been sent and received. Whether you wanted them or not, you’ve ordered flowers and they probably aren’t the cheap flowers either. By the time the flowers actually arrive at your mother’s house, or worse, the home of your mother-in-law, you can expect the quality of the flowers to match the quality of the company whose shady dealings sold them to you without your full consent.

Reviews about life insurance on Pissed Consumer

Globe Life Insurance – Not Paying The Claim

Globe Life Insurance – WILL NOT PAY FOR DEATH BENEFITS

Globe Life Insurance – Horrible experience.

Life insurance is never any fun to think about, but it is most certainly important to consider – especially if you have a spouse or dependents. As sad as it is, dying is expensive, and have a solid life insurance policy gives you peace of mind that all of your accounts can be settled and your funeral costs covered without leaving a burden on your loved ones.

Of course, life insurance is just what you need for peace of mind – unless it’s not.

Sadly, it’s often only after a loved one passes that we discover issues with life insurance. That is why it’s so important to do your research ahead of time in order to sort through potential problems now rather than giving those close to you even more misery later on.

Customer Service Can’t Be Bothered

The first big clue that you’re dealing with something fishy is when customer service can’t seem to be bothered with questions or concerns. In some cases you can’t even get customer service on the phone in the first place to take your money. If you’re fighting representatives in order to give them money, you’re dealing with the wrong company. Take your money elsewhere and find agents who are respectful of your time and payment.

A History of Not Paying

Life Insurance exists for a single reason – to payout when someone dies. So what do you do with an expensive life insurance policy that doesn’t actually pay out when you need it the most? Do your research now on the experiences of others. If you realize that claims that should have been legitimate like car accidents and unexpected blood clots are being turned away, you have a giant warning sign to not proceed. Likewise if the company seems to find just about any reason – digging through years of research or claiming a lapse more than a year ago – find another company.

Strange Rules on Policies

Finally, if you start looking through the paperwork and notice that there is more than the usual fine print, start reading a bit closer. If the company is planning to raise your premiums at random times – like when your child is 16 or 26 – slowdown in your consideration. It could be an industry standard to have certain rules about premiums and such, or it may be that the insurance company you’re considering is trying to take you for a ride. Before you sign on any dotted lines, talk to at least one other company first to see what sort of fine print you’d be dealing with there.

Reviews about apartment rental on Pissed Consumer

Greystar Properties – Bad Management

Greystar Properties – I’d rather be shot in the face than to live in that apartment again!

Greystar Properties – HORRIBLE PLACE TO LIVE —-ELAN 33 WEST DAVIE FLORIDA

There are some great perks to renting an apartment. You often have nice amenities and you can skip all of the yard work required. In some cases you can pay a bit more and have your trash collected from your doorstep or enjoy covered parking. Of course, there are some potential problems that come with renting as well. Chief among these is the quality of the company actually managing the property.

If you wind up in a complex managed by a lazy or even immortal management company, you’re unlikely to enjoy your stay – and that stay is contractually obligated once you sign on the dotted line. For that reason, it’s best to really examine a property before you sign off.

Check the Property Management Company Online

Many would-be residents don’t take what feels like an extra step, but doing some online research can save you some huge headaches. Search for complaints against the company managing the property you’re considering.

It may be that you find a few complaints from residents who didn’t get their way and mistakes do happen, but if you find an ongoing and extensive list of problems, especially the same issues across different areas, you know you’re in for a similar negative experience if you sign-up with this particular complex.

Drive the Complex before the “Tour”

Once you walk into the rental office of an apartment complex, you’re going to get the full speech and guided tour to see the property. This tour is going to be under the supervision of the rental office and can give you a lot of good information. Before taking that tour, however, take a tour of your own.

Drive around the property to get a feel for how people use the gates and parking lot. Are there broken down vehicles throughout? Are the gates wide open despite being advertised as a “gated” community? How hard is it for strangers to enter the property without a code? If you can drive around and cruise right up through a gated apartment complex, so can anyone else. Even worse, if you live in a locked building, do non-residents assume they can follow you in at any time? How is that safe?

Take the “Real” Tour

You might even get out of your car and take a short walk to look at the things that aren’t on the official tour list. Check out the state of the dumpsters. Is there trash piled around the dumpsters or stacked by the doors of the apartments?

Any signs of animals and vermin? Any evidence of squirrels or rats? Does the property away from the rental office look well maintained? Junk in the pool? If things are looking fishy, there’s really no need to take a tour. A badly maintained complex isn’t going to magically improve once you move in.

Reviews about propane delivery on Pissed Consumer

Suburban Propane – Unregulated, bait and switch, price gouging, unfair business practices

Suburban Propane – Suburban refill price 9/15/14 $5.59!!! Nearly 3 times the refill price of competitors

2 people in our park used Suburban Propane and charged different prices per gal.

There are many choices when it comes to heating your home. One of the best for those living in more rural areas is propane. Propane is straightforward enough. A large propane tank is installed on your property and the gas lines are run from the tank into your home. Periodically when your gas gets low in the tank, you call the company to come and refill it.

Of course, like so many things that should be straightforward, some problems can crop up with this simple heating solution.

Scattered Deliveries

If you’re living in a cold climate and you’re relaying on propane for heat, having a steady supply is not just important – it’s critical. Unfortunately, sometimes propane companies don’t feel the same urgency that you do for a steady supply of propane.

These companies might move delivery dates around, even though you called in plenty of time to leave yourself some wiggle room. Of course, if the truck doesn’t come for weeks, it’s hard to gauge how much gas you’ll need and that can be downright dangerous.

Disregard for Safety

Using gas for heating and cooking can have its own slew of possible issues. One of those is a gas leak somewhere in your home. When you’re working from a propane tank, it’s easy to see when a leak is occurring – the gas simply disappears from your tank.

In the case of one family, the tank ran empty quite unexpectedly. The family immediately called the propane company to inspect the tank and the lines for a possible leak. Concerned about safety, the customer was rather irritated when the tank employees didn’t show up for almost twelve hours. When they did show up, the workers simply put a bit more gas in the tank, did a glance at the outside tank and declared it fine. That’s certainly not what a concerned customer wants to hear.

The next morning the tank was empty again – so much the “fine” system and the refill.

Price Gouging

Finally, one of the biggest obstacles you run into with refilling a tank with something like gas is the cost of refilling it. The first time you fill your tank you’ll likely be offered an introductory rate. Every time after that, however, you may be paying through the nose.

One propane company is allegedly charging customers more than twice as much as other companies in the area. Customers, many of whom are stuck in contracts or with fixed refill schedules are paying two or even three times as much for their propane gas as they would be paying if they went with another company.

Sure, the price of gas fluctuates all of the time, much like the price of oil or any commodity, but if every other company is charging around $2.50 per gallon of gas delivered, why would another company sell their gas at $5? The short answer is because people are either locked into paying that ridiculously high price or they don’t know any better.

In a case like this, it may be time for these customers to get legal representation or complain formally. For any new customers, complaints about the issue may be all they need to steer clear.