Reviews on Pissed Consumer about IRS scam email

There is a problem out in the cyber world. There is a scam moving through emails, and unlike some that are pretty generic or obvious, this one is good. Really good.

And you need to be careful.

Contacted by the IRS

Nothing is more nerve-wracking for a small business owner than a letter or email from the Internal Revenue Service, or IRS. The only good IRS is an IRS that sends you a tax refund at the end of the year. An email from the IRS – especially one that comes from a domain like complaints@irs.gov – is downright terrifying.

But that’s exactly what’s happening.

A phishing scam is happening through email.
Scammers have managed to get ahold of a .gov url, which makes the whole thing appear to be very authentic. The emails they send seem to be from the government, but they aren’t.

Consider the email that was sent to PissedConsumer last week.

‘Complaint against your company
Internal Revenue Service
To: <help@pissedconsumer.com>
From: Internal Revenue Service <complaints@irs.gov>
Attachments: complaint2015011…doc

Dear business owner,

A criminal complaint has been filled against your company.

Your company is being accused of trying to commit tax evasion schemes.
The full text of the complaint file ( .DOC type ) can be viewed in your Microsoft Word, complaint is attached.

AN official response from your part is required, in order to take further action.

Please review the charges brought forward in the complaint file, and contact us as soon as possible by :
Telephone Assistance for Businesses: Toll-Free, 1-800-829-4933
Email: complaints@irs.gov

Thank you,
Internal Revenue Service Fraud Prevention Department”

Aside from the terrific irony that a formal complaint email was sent to a complaint website, this notice got our attention. The .gov URL made it past our spam filters and we have to check it twice to be sure it wasn’t authentic.

Fortunately, we were able to do our research quickly and we avoided opening the complaint document that was attached to the email. That document contained the malware that would compromise their computers and perhaps even the small business they were trying to protect in the first place.

Protecting Yourself from IRS Scams

Scams that appear to come from the IRS are doubly powerful. They catch your attention like this one did when it came to our offices, and the fact that it is from the IRS makes it seem possible that there is something legitimate you need to investigate.

If you do get an email from the IRS, don’t react immediately. Remember a few key points:

The IRS will only contact you via United State mail. That means an unsolicited email is never actually from the IRS.

If you are contacted by the IRS, there is always a phone number you can call to confirm. The IRS is aware of the scams and tries to prevent problems by providing contact numbers.

Finally, if you do want to visit the IRS website, go directly to the website by typing in the URL, irs.gov. Never click through a link in an email as that is where everything can so quickly go wrong.

Reviews on Pissed Consumer about water filter

Zerowater – Ignorant customers knocking a product based on thoughtless data

Zerowater – ZERO WATER DANGEROUS!

Zerowater – A good product misunderstood. You get what you pay for.

Zerowater – Zero Water *stinks* – Filter Life Too Short

Water is one of the healthiest things we ingest on a daily basis. But what if you water is actually harming you with the amount of minerals it contains? Enter the water filter! There are some basic filters you can use, but to remove the most materials from your water, some companies specialize in more dramatic filters that cost a pretty penny. Unfortunately, the reviews are mixed as to whether these expensive water filter systems are really the way to go.

Changing Shape

One company that sells expensive water filters recently changed the way the filters are actually made. The filters that used to last for a month now only last for a few days or perhaps a week at the most.

Customers, many of them long-term customers, are frustrated because they expensive filters they bought for the month are now only in use for a few days – that’s a substantial increase in price and a substantial profit for the company with the new filters.

Not only are the newer shaped filters deemed not as effective by customers, they may even be dangerous.

Removing Toxins

The whole idea behind a water filter is to remove the junk and gross that is in the public water supply. Sure the water has been treated, but just how well? With a good filtration system you can count on your water being clean and clear without hard minerals or even fecal matter.

What tends to be happening with these filters isn’t quite as clean as it sounds. The filters are clearing the water for the first few days. A simple test has determined that water that was high in heavy minerals is much lighter after filtration. This is good. This is the way things are supposed to work.

But after a few days the water and ice made from the water starts to smell like lemons. Strange, but tolerable. Then after just another day or two, the water stinks like something has died in the faucet. When tested, the water is no longer being filtered, but even worse, the previously filtered materials are being dumped back into the water stream, making water up to four times denser with minerals and possible waste than it was.

Your water filter is no longer removing dirty, it’s somehow creating dirty, dangerous water.

The Consequences of Water Filtration

One family bought the water filters in hopes of drinking fresher, healthier, water. Instead the whole family wound up with flu-like symptoms for a week after using the filter. Could it be the filter is dumping gunk back into the water after filtering it out? Or perhaps the filters are only good for a few days before needing to be changed?

Neither one of these makes for a very appetizing drink, unfortunately. Sadly this leaves many home owners wondering just how to handle dirty water if one of the “best” products on the market is doing exactly what they don’t need it to do – and at a high cost, as well.

Reviews on most complained companies on Pissed Consumer

Everyone runs into bad service now and again. We buy something and it breaks or we try to reason with a customer service representative and get absolutely nothing for our efforts except a headache. On the flipside, most companies expect to see some complaints from time to time, but most companies are very conscientious about keeping complaints to a minimum and pleasing the customers.

In fact, more customers than ever are including contact information in their complaints so that stores can fix problems or address concerns directly. How successful this is varies by company, of course.

But sometimes despite their best efforts (or due to a lack of any effort at all), customer complaints accumulate. On a website like Pissed Consumer, we see a huge number of complaints every day. It’s enough to make you wonder: Which companies out there are seeing the most action? Which are collecting the most complaints right now?

Well, we have the answer. The companies with accumulated complaints as of today are as follows, and if the complaints and response rate are to be believed, these companies will be at the top of the list for some time to come.

Walmart

The retail giant has accumulated a giant collection of complaints via PissedConsumer. Walmart does a bit of everything and sells a bit of everything, so it’s no surprise the complaints are just as varied as the store offerings. From cell phone service to check cashing, it would seem there is plenty to complain about at the local Walmart. Walmart has a total of 3226 reviews and 64 percent of customers have agreed to be contacted – they are waiting for Walmart to take the next step in solving the problems they have discussed.

AT&T

You might think the majority of the complaints for AT&T would be about telephone service, but you’d be wrong. It seems the biggest problems over at AT&T are deceptive practices and billing as well as a less-than-stellar installation process. That’s if the customer complaints be believed, of course. AT&T has a total of 2845 reviews and 66 percent of those agreed to be contacted by the company.

Comcast

It would seem there is a problem in our world of communication. The three top internet and cable providers have all made the list, and the problems with Comcast are similar to problems at AT&T. Customers aren’t thrilled by deceptive selling practices, bad installation and apparently Comcast still has some bugs to work out on the quality of their connections as well. Comcast has accumulated 1885 reviews and 60 percent of those pissed consumers have agreed to let Comcast contact them directly.

DirectTV

Yet another media provider, DirectTV apparently suffers from the “deceptive selling technique” issues as well. Customers are complaining that they are being billed incorrectly, that the company is taking money without permission and that DirectTV has knowingly misled customers with false information. It’s enough to make you wonder who you can trust to deliver your favorite cable shows! More than doubling the number of complaints Comcast has experienced, DirectTV has accumulated 4019 total complaints and 55 percent of complainants have agreed to be contacted by the company.

Best Buy

Best Buy has been plagued by their own series of problems over the years with increasing online sales, and apparently the troubles are continuing. Best Buy customers are complaining about products breaking or products that seem to be on the verge of breaking. But that’s not all. When the customers try to return the products – any products – it seems Best Buy has made the return or cancellation process very tedious and complicated for many customers. At 1932, Best Buy has just under 2000 complaints at the time of writing, but 65 percent of those leaving complaints are willing to speak directly to the company about the issue.

Suddenlink

Surprise! Another cable company has made the list due to a staggering number of complaints. According to complaints, Suddenlink appears to enjoy a monopoly in many areas, and without competition sells inferior internet, phone and cable. Customers complain about losing connection constantly and then losing customer service representatives as they try to sort out the issues over the phone. With just 377 complaints, Suddenlink seems out of place until you remember how much smaller they are than the giant companies on this list. 49 percent of those complaining about Suddenlink have agreed to be contacted.

Target

This might feel a little hard to believe. So many people love Target! It has its own fan club it would seem! But complaints at Target range from the typical rude customer service often seen on these boards to more specific complaints about the quality of the items sold through the store. Target has accumulated a total of 1376 complaints, and 64 percent of those leaving complaints have agreed to be contacted directly by the company to resolve their differences.

FedEx

It would seem delivering packages to the right people at the right time is a challenge for FedEx. Of course, this might have something to do with the holiday season just ending a few weeks ago, but the majority of complaints stem from packages going missing, delivery windows being missed by hours, if not days, and additional charges being required by the recipient. FedEx has a total 2074 complaints and a full 57 percent of those leaving complaints have agreed to be contacted.

Magic Jack

It would seem internet is hard to get no matter how to you try. Three of the cable companies made this list and now Magic Jack rounds it out as people complain about using the Magic Jack device and software to try and connect to the internet. Apparently for many folks, Magic Jack doesn’t work properly and they can’t seem to find a solution since they complain just as much about the quality of the customer service! Magic Jack boasts a total of 2351 complaints and 66 percent of those are hopeful the company will be calling. Let’s just hope the companies are as willing to discuss the matter as the pissed consumers.

Reviews about furniture and appliances rentals on Pissed Consumer

Aarons Rents – lock on a computer i own and bought from them.

Aarons Rents – Harrassed and taking Action!

There are challenges that come along with setting up a home. Once you have your new house or apartment located, you have to set up your basic furniture, your basic appliances and, of course, your television. The trouble comes when you’re trying to afford a new television or some new furniture, but you don’t have a lot of cash on hand.

That’s when renting your furniture items might make sense.

Renting Electronics

Electronics are one of the more popular things to rent when it comes to renting to own. After all, spending hundreds of dollars on a new television can be a hard burden to bear, especially if you’re not sure yet which television you want to invest in for the long term.

Enter the rent-to-own store!

With the rent to own store, you can arrange to rent a television or computer and then continue to make payments over time until you own it or return it. This is a perfect arrangement if you want to try out a particular television or you just need to make installment payments on an expensive new computer.

Unfortunately renting to own isn’t the same as buying something outright, and more than a few times some rental customers have discovered this the hard way.

Locking Down the Machine

When you rent a computer, it’s hard to think of it as anything but your own. Unfortunately, the computer belongs to the store – not to you – and the store has protections on the machine to be sure that it doesn’t walk away or wind up in a pawnshop after the first month’s payments.

Unfortunately, even after you finish paying off a particular machine, the rental store software is still loaded on the computer. That means that the store can still lock you out of the machine at will until you force the issue and get the software removed. Often this requires an extra trip to the rental store with your completed contract in hand, but it’s worth it to be in control of your own technology.

Moving Rental Equipment

Another lesson renters discovered along the way dealt with the actual location of the rental items. When you rent something like a television, the contract you’ve signed includes the location of the item you’ve rented. That location is actually part of the contract.

That means that if you move, you can’t necessarily take the rental television with you without updating your contact first. Since a rental feels like you own it, especially if you’ve had it for more than a few months, it’s hard to remember to deal with the extra steps required to move that item from one apartment to another.

Some customers were reminded the hard way when the rental store began calling and sending notices about the moved electronics. Dozens of phone calls later, the customer was beyond frustrated, but in this particular case the blame falls with him.

Renting isn’t buying. Always check the contract before you sign it – especially if you plan to “forget” to make payments when you “forget” to update the contract before a move.

Reviews on Pissed Consumer about White Sales

The holidays may be over, but the shopping is just getting started! January is the month for white sales, giving you a chance to get some great new linens for the house at the lowest prices of the year. Of course, like so many things, a good deal is only a good deal if you know what to look for in a sale item.

When it comes to sheets, towels and other linens, there are a few key elements to decide on as you go. Of course, with sheets and towels – the better your choices, the more comfortable you’ll be in the long run.

Materials

There are three primary materials used to make sheets. Linen is top of the line. A high-quality linen sheet will last decades and be comfortable and cool all year long. Next in line would be a completely cotton sheet. A long-fiber variety like Egyptian cotton will be soft and comfortable against the skin. A good cotton sheet will last for years without pilling.

Finally, a polyester blend sheet will easy to care for and will be unlikely to wrinkle, but with a poly-blend you’re more likely to experience pilling rather quickly. The life of a poly-blend sheet is more limited than the entirely natural fibers, but they are also very affordable and lightweight.

Thread Count

Generally speaking, the higher the thread count on your sheets, the higher the quality. But with that being said, thread count can be deceiving. The thread count is actually how many threads are in a square inch of fabric.

A high quality sheet will have at least 200 or 220 treads, but anything over 400 thread count can be a bit suspicious. Physically speaking you can only fit so many threads in a fabric, so once you hit 400, you’re likely dealing with smaller threads or creative accounting in the numbers.

Look for Individuals

In many things you get a better deal when you buy in bulk, sheets are one of the exceptions to this particular rule. When you buy a sheet set, even if it’s on sale, you may wind up paying more than you would by shopping for the individual sheets.

Sure a set of sheets and pillowcases is convenient, but is it really a savings? The individual sheets that are sold have more room for discounts, and that is exactly what you see as you start looking through the white sales online and in stores. If you stick to neutrals, you don’t even have to worry too much about matching colors as all of the items you buy will coordinate effortlessly.

Reviews on Pissed Consumer about tax services

Hr Block – Wrong Address to Submit State Taxes

Turbo tax 2013 $29.95, TT 2014 $59.99 Plus hidden $30 more for stock sale

Turbo Tax – DO NOT WASTE YOUR MONEY ON TURBOTAX!!

Hr Block – Review about Emerald Advance from Shelby, Ohio

Wall and Associates – Review about Tax Resolution from Apple Valley, Minnesota

Nobody likes paying taxes. Even if we enjoy the benefits we reap from the funds, it’s a headache to go through the hassles of filing every year, and even if you get money back, you may have to fight for your funds tooth and nail.

Of course, there are plenty of companies who claim to make tax time much easier for you, but are they to be trusted? Sometimes it seems the companies who are supposed to be helping are simply making the problem worse. If you’re going to get help with your taxes this year, be sure to always be on the lookout for potential problems. It’s far better to catch a nuisance than be dealt a serious problem.

Missing Basic Information

Sure, the hard part of the forms are all of the calculations and filing requirements. But sometimes it’s just the simple things that make us grind our teeth. For example, what if a company handles filing for you and everything on your form is exactly right…except the address you’re supposed to mail it to? One man discovered this the hard way when his forms didn’t make it and he would up with overdue taxes and extra expenses to mail them again.

The Hidden Software Pricing

Of course you always have the option to file your own taxes, and many people buy software to help them do exactly that! But there are secrets here as well. You pay about $30 for the software that helps you file 95 percent of your taxes.

But then you have to upgrade to handle your stock sales or rental income. By the time you are ready to file you have to pay the software company twice or even three times as much just to click the Submit button!

No Solutions, Only Problems

Sometimes the problems can’t be predicted. You use the same company or software as you have for years. But then you go to submit your forms or you finish up with the line of credit application to get your refund in hand just a bit faster and discover that all is not as it should be.

One anxious filer realized that hours of work were wasted when the software company refused to fix a glaring error in its software. Another faithful customer was denied a line of credit from her own refund after being a faithful customer for more than a decade. Wasted time. Wasted energy. And nothing to show for it.

No Help in a Crisis

Sometimes the worst happens with your taxes. You realize that there is a serious problem that you need help with and you call on the legal professionals who are trained and paid to help guide you through the solution to a very big problem.

You don’t expect the help to be cheap, but you do expect to actually get some help for your money. Unfortunately one man discovered that he would have been bett

Review about shopping after holidays

Most of us don’t have a lot of spare cash left after holiday spending, but for those who have been patiently waiting, January is a great time to buy many expensive items that may still be on your list. Of course, not every deal is a great deal – be sure to research your purchases carefully to ensure you’re getting your money’s worth and avoiding known problems.

Televisions

It’s a bit ironic really, but the huge number of televisions on sale for Christmas aren’t really that great a deal. Many of them are manufactured just for Christmas sales and are a bit scaled down from the regular models. If you wait until January, however, you can grab the highest quality televisions for way less. These are the models from 2014 that need to be cleared out as the new versions arrive and in some cases the discount televisions that are now even more discounted to get them out of stores at any cost.

Exercise Equipment

The savings here are two-fold. On one hand, companies know that many of us are ready to get healthier as part of our New Year’s Resolutions and we are more inclined to buy expensive exercise equipment. Companies lower prices to be competitive at the peak “healthy” time of year. On the other hand, a treadmill or elliptical machine that cost hundreds or thousands of dollars from 2014 must be cleared out of the way for the newer models. Hello, deep discounts.

Toys

Another hold over from Christmas, January is another great month to find discount on toys and even tablets. If you or your child received gift cards for Christmas, rather than rushing out to stores in the days right after the holidays, hold on to those cards and put them to use in the middle of January instead. Not only will your child be ready for something brand new a month after Christmas, he’ll get a great deal buying it.

Winter Clothing

Fortunately, the fashion industry works on a strange calendar. The new lighter clothing for spring starts arriving in stores in late January or early February. This means you can score great deals on heavy-duty winter clothing in the peak of the winter season. Need a new jacket? Put it off for just another week or two and you’ll pay pennies on the dollars as stores clear out winter jackets for summer bathing suits.

Linens

The Winter White Sales are one of those retailer traditions that continue still today. January is the month to buy new sheets and towels at the biggest discounts of the year, but be wary of your choices. Research the companies you’re buying from if you’re ordering online. The prices may be excellent with some retailers, but those excellent prices won’t mean a thing if you never actually receive the things you’ve bought and paid for.

Reviews on Pissed Consumer about home warranty

American Home Shield – charging me for someone to come out and make excuses not to fix

American Home Shield – Contractor that is just upset as customers!

American Home Shield – A/C broken, American Home Sheild was useless!!!!

Owning a home is an expensive business. Often you have to shell out money for things you never even conceived of paying for before you took on an already expensive mortgage. Unlike apartment living where the landlord takes care of all maintenance, you’re essentially on your own in your home – unless you pay for a home warranty to help shoulder the burden.

The Home Warranty Basics

A home warranty is similar to a car warranty. With a car warranty, you take your car into the dealer and the dealer fixes the problem without costing you a cent – as long as you’re within the set warranty time period. With a home warranty, you pay a monthly fee and when a problem happens, the warranty company sends out a service representative who takes care of the problem and you’re on your way.

There is a service fee, but paying $60 for a broken dishwasher is far less than the hundreds you’d pay otherwise. Most people agree that a home warranty is an easy way to feel confident in their home and a way to help with the unexpected problems and repairs that come up.

If only this were really the case.

The Real Home Warranty Situation

In truth, some home warranty companies do pretty much what they advertise. Many others, however, are in business to make money at any expense. This means they frequently push rates down on the contractor side of things and refuse to help customers on the other side of the business.

Your air conditioner stops working. You call on your home warranty company and they send out a service representative. He tells you that ice fell on your air conditioner and it’s not covered. Now you still have a broken air conditioner, the service rep is very willing to work on your unit provided you pay him directly, and – oh, yes – it’s a $60 service call for the mess.

Even when things aren’t deemed an accident of nature or blamed on you, (the air conditioner is dirty – we can’t cover that!) there is still a tremendous among of pressure on the service company to keep costs as low as possible. One company was told to drop their rates. They couldn’t drop them and stay in business so the warranty company cut them as a provider.

Placing the Blame

The home warranty business is a complicated one. You just want your air conditioner, or sink, or dishwasher, or furnace, fixed. The service company is being told to avoid fixing things to maximize profits or risk being cut off. The home warranty company is sitting pretty in the middle of things, stirring up trouble and counting the cash.

Meanwhile the contractors and the customers are irate and frustrated. Perhaps home warranty customers should just put their money in the bank rather than the home warranty coffers. They would have some savings for when problems do pop up and not have to deal with hassles along the way.

Christmas reviews on Pissed Consumer

False Delivery Dates On Sears Website

Justflowers – ***, shabby and wrong item in order. Was a huge mistake!!!

Sometimes we do everything right, but things still go terribly wrong. How is it that we order the gift with time to spare but it still doesn’t arrive? Or perhaps the item that was in stock when you ordered is suddenly back ordered by the time it’s ready to be shipped? Or worse yet, the gift that does arrive isn’t anything like what you bought and paid for.

Sometimes Christmas presents aren’t quite as merry as we’d like them to be. And sometimes there isn’t a thing you can do about it.

The Missing Gift

You ordered a gift. You paid for the gift. You got a notification that the gift had shipped. You were feeling pretty good about things. After all, you were on fire! You got the gift, the gift is on the way, and this is one thing that you’re in control of this Christmas, right? Wrong.

When you placed your order, you were careful to check the shipping date. The item was scheduled to arrive on or before December 20th, so you felt confident. When the order confirmation comes through later to your email you double-check the date and it’s suddenly a full month later – January 21st!

What are you supposed to do with a gift that arrives a full month after Christmas? At this point you can either wrap up a picture of the item and wait it out for delivery or buy the item again in the store and wait a month to get your money back when you return the original one.

The Ugly Gift

While some gifts fail to make it on time, others arrive on schedule but you wish you could send them back. Imagine the man who wants to surprise his wife with a holiday fruit basket. He orders the basket online using the pictures of fruit and flowers as a guide. He requests a Christmas balloon with the order to make it festive and then waits for his wife to call.

When she does things aren’t quite what he expected. The fruit arrived alright, but it’s not carefully arranged into anything that resembles the picture. It is fruit chunked into a basket with a random poinsettia. It’s ugly. It was late. It’s not even a holiday fruit arrangement. The big balloon attached to the basket doesn’t say Merry Christmas. It says I Love You.

While not a bad message, it’s not the one the customer bought and paid for! On the plus side he and his wife have a basket of random fruit to eat under a love balloon. It would have been a much, much worse scenario of that ugly basket and wrong balloon had arrived at his boss’s house or the like.

Reviews on Pissed Consumer about Christmas Gifts

Phones are not guaranteed to have clean IMEI/ESN! Beware of buying from Gazelle

Tidebuy – Don’t trust company or sham positive reviews. They don’t stand behind their bait and switch products

Mac Cosmetics – Took my daughter to Mac to use her Christmas gift card….

Christmas morning is a thrill for everyone. Child race to see what Santa brought and adults enjoy the family fun and festive mood, along with a gift or two. But that holiday magic can be short lived if you wind up with a bad present. Granted some presents you can simply donate to others who may enjoy them, but there are always a few that seem great, but wind up a hot mess.

No Gift Cards Here

One mother bought her daughter a gift card to an expensive cosmetics store. She knew this was what her daughter wanted, and was willing to endure the torture of being in the tiny store with dozens of others looking at make-up and standing in long lines. Finally, when the mother daughter duo made it to the counter, the daughter pulled out her gift card ready to pay.

It turns out that the expensive make-up store doesn’t actually take company gift cards. You can only use the gift card is select locations or online. Beyond frustrated by the store’s ridiculous policy to not take its own gift cards and her poor daughter’s dismay, the irate mother paid for the cosmetics herself just to get out of the store and into fresh air again. Needless to say it wasn’t a very magical experience for anyone.

Wrong Size. No Returns.

One man ordered a fun and expensive coat for his girlfriend to open on Christmas morning. His girl wears a large, and he checked to be sure he was ordering a jacket large enough to accommodate her busty figure. When the coat arrived, however, he realized he shouldn’t have bothered.

The coat was absolutely tiny. The arms were too narrow for a professional model to wear comfortably, and models aren’t known for wearing a large. The jacket was obviously not the right size and there was no way it was going to work for Christmas.

Frustrated the customer called up the online store and asked how to return the jacket. Imagine his surprise when he was told there were no returns at all. The store sent him the wrong size, but they wouldn’t take the coat back. It wasn’t like he changed his mind on the color – the coat was two sizes too small, but apparently there is nothing he can do about it other than gnash his teeth a bit and buy something else.

Stolen Technology

Ever wonder where phones wind up when they are lost or stolen? Apparently they wind up being sold as a free and clear phone only to be cut off randomly months later. One man bought his wife and mother-in-law expensive iPhones for Christmas. He was comfortable with a previously used version of the phone, so he bought the phones through a larger well-known online retailer.

This is a man who did his homework. He confirmed that the store checks the phone and confirmed the return and warranty procedures. When the phones arrived they were in perfect condition. He presented the phones, got the phones hooked up through a cell phone provider and everything was great for almost a full year.

Eleven months after giving the phones as a gift, his mother-in-law’s phone went dead. Nothing she could do would turn the phone on again or make it work. It turns out the phone wasn’t as free and clear as it had been billed as being. A mobile phone service still owned the phone. The previous owner was making payments on it, but when he stopped paying, the phone stopped working. It turns out the new owner had paid $200 for a very nice Christmas gift that wasn’t his to give. That’s a very expensive rental and even more expensive lesson learned.

Christmas reviews on Pissed Consumer

Bah Humbug American Airlines

Kmart – Review about Christmas Gifts from Naperville, Illinois

Picture Me Portrait Studio – Pics not on website to purchase

Balsam Hill fails to follow their warranty agreement

The holidays are supposed to be a great time of year, but we all know just how quickly a great holiday memory can become a disaster. Unfortunately there are more than a few things that can go wrong over the Christmas season, and you can rest assured you’re not alone with these holiday headaches.

Delayed Christmas Arrival

Winter can be a challenging time to fly anywhere. Bad weather can delay flights, but what do you do when your big holiday flight is cancelled because the airline didn’t round up a co-pilot for the plane?

The holidays are a popular time to travel with family, and trying to book a family of five on a bit trip to Hawaii the first time around was a challenge. Trying to get everyone on a rescheduled flight is a nightmare nobody wants to contemplate.

Paying Too Much for Presents

There is a fine line to walk between getting the best deal on a present and just getting the present. Sometimes fighting the mall traffic to get to the store is the worst part of the sales experience. Other times it’s looking at the receipt after the fact and realizing that you were overcharged $80 for things that were supposed to be on sale. You’d best hope you catch that problem in the store – that’s a long drive back to fight for a refund.

Lost Holiday Pictures

One of the best parts of the holidays are the pictures you have to celebrate the memories over the years. But what you do when you can’t access the pictures you so carefully arranged? One poor mother arranged Christmas pictures and then couldn’t access the images online. She tried for days and then weeks. She called the store but was never able to reach anyone. It turns out the company that took the pictures shut down without ever releasing her images! That’s one Christmas memory she won’t have.

The Tree Breaks

Okay, maybe this one doesn’t happen to anyone, but we’ve all had tree problems of one kind or another. Maybe your lights go out just moments after you’ve strung them all on the tree. Or you realize your tree branches aren’t even this year. Whatever it is, the Christmas tree is supposed to be front and center at Christmas time, but it’s hard to enjoy it if you know it’s got a problem.

You can try to avoid problems by buying a top of the line tree, but even those have been known to be just a bit defective at times. You might pay top dollar for a tree and wind up with a broken branch. And don’t count on your warranty to cover it – warranties are always tricky business.

Fight the good fight, put the branches together the best way you can and decorate that tree any which way you like. After all this is Christmas, and it’s the fun that counts!

Reviews about Christmas shopping on Pissed Consumer

Ask most of us and we’ll tell you we love the holidays – even if we can’t actually remember that in the midst of frantic classroom parties and rushed gift purchases. Too often the ideal view of warm slippers and wine by the fireplace in the light of the Christmas tree is shoved aside by frantic dashes to school concerts, required work parties and late nights of wrapping so that something – anything – is ready for Christmas morning.

But this year can be different. You may not be able to skip the mandatory work bashes, but you can streamline things a bit to give yourself some breathing room. Then maybe you can try that wine by the fire routine at least once between now and New Years!

Create a Treasure Trove

You can’t avoid shopping for gifts if you have family and close friends, but you can use that shopping time to protect yourself from future emergency trips. While you’re out picking out the perfect gift for someone, why not grab a couple extra bottles of wine, some nice candles, some nice books and beautifully packaged chocolates.

Make a little stash of luxury, yet not very expensive, gifts for emergencies. Then, when you realize you forgot the teacher gift or get invited to a last-minute get-together, your gifts are at hand and ready. Best of all, at the end of the season you can return anything you didn’t use or just enjoy that wine and chocolate yourself!

Ship Now. Ship Quickly

The best time to buy things online has already passed – it was at or before Thanksgiving. But now that we are in the peak shipping season, hedge your bets. Only buy from companies that have reasonably reliable shipping in the past – this is not the time to try out an unknown company.

Also, have items shipped directly to you rather than to your friend or family member. This allows you to check over the items, package them more securely and then ship them off again. This might add a few days to the process, but it gives you a chance to include a personal note and be sure you’re actually sending what you mean to be sending.

Don’t be afraid to pay extra for high-quality and fast shipping. If it’s worth it to you to skip the mall parking lot, it’s probably worth an extra $5 on shipping. Free shipping isn’t usually fast shipping after all.

Buy Local

The big stores may have big sales, but they also have big crowds. Small, local retailers are trying to move their merchandise, too. Best of all, you can shop with fewer people crowded around you, you might be able to skip freeways and wild parking lots and you can support the people who actually live and work in your community.

You don’t even have to stick to your own local stores. If you want to send flowers or edible arrangements, skip the big companies plastered all over the internet. Do some digging for local companies in the city you’re actually sending the flowers or treats to.

Those companies will often be glad to deliver in their area, and since you’re talking to a real person in a real store, you’re more likely to get what you actually ordered delivered to the right person in the right way.

Buying extra candles and shopping online won’t make the classroom Christmas parties for your children any more tolerable, but they will help reduce a few stresses of the season. Simplify what you can and then use the time you’re saving to sit back, surround yourself with loved ones and simply enjoy the season the way you’ve always meant to.

Reviews about technical support on Pissed Consumer

Iyogi is running a terrible scam. Please be aware

iYogi – SCAM!!!!!!!!

I believe that iyogi sabotaged my computer!!

Growing up we learned about stranger danger and what to say when a stranger knocked on the door. But our homes aren’t the only thing we need to keep locked up and safe these days.

While our material possessions are stored in our home, many of our most valuable documents are stored on our computers. Unfortunately getting help with a problem online can often open up the flood gates to additional, future problems.

The Appearance of Safety

Unless you are very tech savvy, you may find that you need computer help from time to time. Increasingly, this technology “help” becomes more of a hindrance – especially if you don’t work with an established, reputable company.

A well-respected company will have a reputation to protect, and they will have some rules and oversight. A company operating a fly-by-night business or one that is located outside the business laws of the United States is a bit less reliable. It’s a gamble when you call up the computer repair company. You might get a great tech. Or you might not.

Letting the Bad Guys In

When you have a person actually come into your home to work on your computer, it may be a hassle, but you’re able to look over his shoulder for the most part and you can trace him back to the company he came from.

Seeking help online through a remote access type program doesn’t even have these modicums of safety. Instead you have a stranger accessing your computer remotely. And once he has access, he may keep that access.

Many individuals who tried a program like this lived to regret it. The company remotely fixed issues with the personal computer or laptop, but then strange new problems began to crop up. Usually these problems coincided with the end of a paid contract. Contract is up – new problem starts!

The whole situation started to look fishy, but then the complaints escalated. It seemed the company started making changes to customer computers after the fact to make it difficult or impossible to uninstall the monitoring software.

They called multiple times per day to the point of harassment. The company threatened people with new problems and viruses. They took advantage of others by selling solutions to problems that didn’t really exist.

In short, they were bad news.

Protect Your Property

Once you’ve allowed anyone remote access to your machine, you’re opening yourself up to problems. Harassing phone calls about your contract may be the least of your problems if the individuals or companies with access decide to steal your personal information. They have access to everything on your machine including keystrokes for passwords, login information, account numbers and even your tax return.

While it can be a challenge to handle computer issues on your own, really do your research to find a good solution before you risk letting anyone else in the door – digital or real – to fix the problem. You may just be making new ones.

RocaLabs reviews on Pissed Consumer

Dear PissedConsumer User:

Not everyone believes you should have the right to express yourself about the companies who take your hard-earned money for their products and services. Roca Labs certainly does not. Please read on to learn about the legal campaign Roca Labs is undertaking to punish consumers who complain about its products.

Roca Labs is doing whatever it can to identify former customers and others who have posted their comments here so it can take legal action against them to prevent them from expressing themselves and informing other consumers about their experiences. PissedConsumer is fighting the actions of Roca Labs in the courts. Our attorneys have filed papers in two different states demonstrating that the law prohibits these actions by Roca Labs. But Roca Labs is not waiting for a ruling – it is suing customers to shut down their speech and, if possible, obtain “damages” to intimidate others from speaking. Roca Labs seems likely continue to sue customers who speak out until a judge stops them.

We hope that happens soon, but it may take months to obtain a ruling. We cannot provide legal advice or representation to users, however. Therefore, you may wish to seek legal counsel if you have concerns about a review you have posted here. Your lawyer may contact us via legal@pissedconsumer.com

You should also review our takedown policy at Pissed Consumer Questions and Answers (FAQ) to inform yourself as to what measures you can take to voluntarily request the removal of your own PissedConsumer review, if you wish to do so.

Click here for important news to Roca Labs reviewers on PissedConsumer: Roca Labs Lawsuit Fundraising

PissedConsumer Team

Reviews about lead generation on Pissed Consumer

Thumbtack – One call, not hired once, and lying about quotes submitted

Thumbtack – Review about Job Quotes Service Fee

Thumbtack – Very questionable business practices

Thumbtack generated false leads that seem enticing

It’s hard to find business some times and marketing can take on many different forms. If you provide a service for others – handyman, plumbing, cleaning, what have you – you are always seeking out your next client or job. Going without work means going without pay, so there is always pressure to do what it takes to find the next job and keep your income steady.

One marketing strategy can easily backfire, however. If you have been paying for leads through websites, you may be spending more money than you’ll ever hope to actually make in return. There are some solid lead generation programs, but they seem to be increasingly few and far between. Often the ones you see advertised the most are the ones to be the most wary about.

Creating the Hype
The first step for a website hoping to make money through leads is to get some workers and service providers on the site. They promise big things: One job in every five bids! Low fees! Work guarantees! But often those big promises fail to pan out completely. Instead you become just what the company needs – someone to provide bids.

On the other side of the table are the customers. These folks are advertised to and promised low prices and competing quotes. This is where you come in. The client requests bids on a particular project. You then submit a bid on the project, and cross your fingers that you’ll be hired.

But you’re not.

And the same is true for the next bid. And the next. After a while you realize that you’re bidding for dozens of projects and hearing exactly nothing in return. What gives?

Generating False Leads
Many service providers who have been playing the bidding game on one such website are starting to complain vigorously. The service providers are calling false on the business practices from the company. It seems that the website doesn’t require any money from the client for requesting a bid, but when the service providers actually place a bid, they are charged money.

If the providers were getting a job every five bids or so, spending almost $4 per bid the rest of the time wouldn’t matter much, but the jobs aren’t appearing despite an increasing in bid requests. It seems hundreds of people want bids, but nobody wants to hire the bidding service workers. So they keep paying the website money to place bids that nobody wants. And they are tired of it.

One service provider was so suspicious of what he was seeing on his end of things that he signed up as a customer and requested a bid for his own service. Logging in between his two accounts he quickly realized that the numbers weren’t adding up and the bids being placed weren’t reaching the clients who requested them.

Another caterer realized that many of the bids being requested were for events at venues where catering is already provided. Why bid out catering if a venue provides catering? It doesn’t make any sense.

Or at least not good business sense.

There is one thing that might explain the problems the service providers are having – fake bid requests. If the website seeded the field with fake requests for bids, they would wind up well ahead of the game. Not only would they skip the need for customers on their own site, they would still earn quite a bit from the poor service providers paying fees as they bid like crazy for jobs that don’t exist.

If this is the case, it’s certainly a shady business practice and everyone should just steer clear.

Reviews about electronic cigarettes on Pissed Consumer

Regal Cigs – $4.95 Trial is a scam

Regal Cigs – STAY AWAY FROM ANY E-CIG TRIAL KITS

Regal Cigs – regal e cigs

Regal Cigs – Regal Cig’s Free E-Cigarette Trial Scam

There are few things harder than breaking a bad habit. If you’re a smoker and you’ve tried to quit, you know just how challenging it can be to give up the sensation and the feelings that smoking creates. While there are many legitimate products in the market to help you stop smoking, there are many that raise some eyebrows and more than a few that take advantage of the good intentions of individuals seeking a long-term solutions.

Selling a Savior

One man thought he had stumbled across something worthwhile. He was trying to stop smoking and found a website advertising e-cigarettes designed to help individuals stop smoking. The e-cigs were even billed as a “savior” since they would save you from the harmful effects of tobacco. Unfortunately the company wasn’t exactly the saint they promised to be.

E-cigarettes create a vapor that is inhaled much like the smoke from a cigarette is inhaled. The vapor is billed as harmless in some cases or as safer than cigarette smoke, but the jury is still out on how true those particular claims may be. What does appear to be true, however, is that at least one company is promising miracles with e-cigarettes that don’t actually come true.

The Introductory Trial

The premise is the same as so many other too-good-to-be-true offers online. For the low introductory price of $4.95 you can get the e-cig and the necessary vapor packs to get started and break your cigarette habit immediately. Simply pay for shipping and handling and you’ll be able to try the e-cigarette risk-free for a certain amount of time.

It sounds great! But it’s not. In truth, the customers who want to try the product out often fail to read the fine print. The truth is that the vapor may help you stop smoking, but that’s not the point of the scam – you can buy e-cigarettes in many places and those stores won’t try to take you for a financial ride. This particular website isn’t one of them.

Once you sign up for the trial and low-cost shipping, your credit card is on file. If you don’t return the e-cigarette and every single other item in the box within fourteen days, you’re liable for the full cost of the product. For the record that’s fourteen days from shipment, not receipt of the items. And the full cost? About $120. Imagine the surprise of those who were trying to do a good thing when they realized their credit card had been charged $120 instead of the $5 they were expecting.

(Lack of) Customer Service

Worse, once you’re charged there’s no going back. Irate customers called up the company to complain and request refunds, but of course they got absolutely nowhere at all. They were promised a return call from a supervisor who never called. They were told vague things about the charges. One man was even scolded over the phone for expecting a low-cost trial to actually be low cost.

Sadly there doesn’t seem to be a single customer who got his or her money back from the company, even after returning the product. The only way to get your funds is to work through your credit card company, potentially cancelling your card or closing out one and opening another to avoid initial and future charges by a company preying on your efforts to better yourself.

Reviews on Pissed Consumer about background check

Instant Checkmate – Put your credit card back in your wallet

Instant Checkmate – FRAUD WEBSITE

Instant Checkmate bait and switch

Instant Checkmate – Total Ripoff

Instant Checkmate – Bogus or no information

Instant Checkmate is a Loser, Don’t Do It

There are some websites and companies that appear to operate on a false front. They promise information or monitoring, but once you sign up for an account you realize that you’re not really getting anything special. In fact, you’re not getting anything you couldn’t get yourself with a bit of digging on the internet. But someone is benefiting from your membership. The company just got themselves another paying customer.

It’s worth noting that not all pay-for-use websites are bad. There are definitely valuable services that you can pay for online, and sometimes those services are worth the automatic charges every month. But even if you feel confident with a particular service, always check to be sure that you’re getting what you paid for.

You might decide to pay more than $20 for a background check. Since you’re paying money for the check, you ought to get pretty in-depth information, right? Wrong. For at least one background website, all you get is the same information you’d get through the regular search engine. Worse, the information is jumbled up between different individuals with similar names. Why would you pay $22 for wrong information? It would be pretty important to be sure you know who was married and who was divorced. You might also like to get the right phone number and address since you’re paying for it – especially if you can find the right one yourself without paying a monthly fee.

If you find a service that works for you and seems to be worth the regular charges, go for it. But if you have even a sneaking suspicion that you’re paying for something that’s not living up to its potential the solution is simple. Quit paying.

The “Free” Trial

Many companies offer a free trial for their product and service. This, in and of itself, is not a bad thing. A free trial is not, however, a free sample. As much as we might think they are or should be the same thing, a free sample is truly free – there is no charge upfront or down the road (although you might field some annoying phone calls or sales pitches for your efforts).

But a free trial should have more emphasis on trial rather than free. A “free” trial is more of a “payment delayed” trial. Sure, you can try it without paying. For now. But the moment the free trial period is over expect a charge – sometimes a big one!

Ongoing Memberships

Others realize that a free trial may cost them more in the end, so they opt to do a one-time payment. Pay $20 now and see the information reserved for our premium members. But read that fine print! There are few memberships that have only a single payment required. You can buy a software package or download a template for a one-time payment, but most memberships require ongoing payments. The trick is finding the fine print that says so.

If you read closely in the contract or the payment wording when you buy something, you might be able to find the phrases that indicate you’re not just buying now – you’re buying in the future as well. “The first month free” is a popular method of hiding the truth in plain sight. Sure, you’re getting a free month. Until the month after that and the month after that when the payments kick in full force.

Check Your Receipts

Many of us are old hands at buying things online. We don’t even check the emails welcoming us or thanking us for a purchase after the fact. But you should. Those receipts and emails are your clue as to what exactly you’re really buying.

It’s often in these emails that the truth appears. You bought a membership to the site for $20…this month. Next month your payment jumps to $30 and will continue until you make enough effort to get it cancelled. You should just hope you get it all cancelled in time to avoid more than just that initial charge.

Reviews on Pissed Consumers about bedding sets

Luxor Linens – Deal NOT honoured FRAUDULENT

Luxor Linens – Never received my sheets

Luxor Linens – Just another pissed off customer!!!

Based on recent reviews, Living Social is learning a hard lesson. But it does appear to be learning that lesson, at least. A recent flurry of reviews on the Pissed Consumer site are giving bad marks to both Living Social and a company called Luxor Linens. It seems many of the customers consider the linen company to be a scam, and since Living Social promoted the products, they are being pulled into the bad press with just as much enthusiasm as the actual culprit.

Living Social Gets Dirty

Customers are complaining that a deal through the Living Social website promoted high quality sheets through its website. This is just one of many different products that Living Social promotes through it’s site, so the product positioning is not especially odd or noticeable.

The linens were actually being sold by a company called Luxor Linens. Ordering through Living Social offered the standard discount on the product and then the sheets would be delivered by Luxor Linens. The arrangement appears to be identical to the sort the website handles daily. But this time things got messy.

No Sheets, No Service

Problems started almost immediately. Customers ordered sheet sets through Living Social. Then they waited for delivery. And they waited some more. According to their reviews, some customers waited for six weeks for the sheets to arrive. Others are still waiting for sheets that are unlikely to ever appear.

Those lucky enough to get new sheets were in for another surprise. After waiting six weeks for luxury linens, they received sheets that felt bumpy and coarse. Certainly not luxurious and soft. Beyond irritated the customers tried to return the sheets. Almost all of them have run into dead ends and seemingly empty promises.

Those still waiting for sheets have tried calling the company as well and have gotten exactly nowhere. As one anonymous reviewer stated, “This is fraudulent and I can see by the other reviews that I am not the only person that has been taken for a ride.” While some customers have received promises of refunds, none have actually materialized. Customers have been burned, and they aren’t the only ones.

Living Social Makes Amends

While it’s hard to say what the executives over at Living Social are thinking as they wade through this mess, it’s notable that the company is doing their share to make amends. Customers irate with their treatment by Luxor Linens have been refunded by Living Social at least. These customers have been given a credit to use on another Living Social deal, which at least rights a bit of the wrong.

While the original funds have been returned for some customers via a voucher by Living Social, these same customers are still waiting for a $10 shipping refund. The way things are looking now, however, it looks like they are just going to keep on waiting.

reviews about TV on Pissed Consumer

Vizio TV E550i-A0 Cracked Screen from Poor Quality Control

Vizio E47v1vle 47″

Do not buy Vizio…..Buyer beware !!!!!!

Sometimes we splurge on something special for ourselves. Sometimes we wind up regretting it. Buying a new television set is expensive. The TV prices can range from just a couple of hundred dollars well into the thousands for a larger model. At least when you buy that big, new television, you can count on it lasting for a long time – letting you enjoy that big splurge for quite some time.

But sometimes the reality doesn’t exactly live up the dream.

TV Screen Cracking

Imagine the surprise of one couple when they sat down to watch a show together on their relatively new television. Only 9 months after buying their new large television set, a couple sat down to watch a show together and got a big surprise – a giant crack in the screen of their television. Nothing had happened to the television prior to the crack – they simply changed the channel and the crack appeared.

This couple are not the only ones dealing with a television problem. Another man bought his television and experienced an internal crack shortly after buying it. Still another treated his television with kid gloves – and his stopped working completely. That’s a lot of money down the drain if the television can’t be fixed or replaced.

No Repairs, No Refunds

Of course the next step for the frustrated owners of broken televisions is to call the company to see about a warranty or replacement. After all, no television should spontaneously break after just nine months. While waiting on a response, one woman realized that she was probably out of luck when she discovered thousands of other reviews online explaining the same exact problem.

Armed with this new knowledge she wasn’t surprised when the television company came back and told her that the problem wasn’t with the television – it was something she had done. Apparently the television company decided that something hit the television and broke the screen. And since it was the owner’s alleged error, the company was off the hook for any repairs or replacements.

Another man who tried to get his television repaired had slightly better luck. He was told that the television could be repaired by a local repair service. All he had to do was pay about $330 upfront and they would be right out to look at the problem. The sad truth of the matter is that the gentleman could easily buy a new television for the same price as the upfront deposit on the repairs.

And that’s exactly what he decided to do. His broken television ended up with the many others from this company with the same problem. Thousands of televisions. Thousands of dollars. All of it, in the trash.

Reviews about Ice Cream on Pissed Consumer

Breyers Ice Cream – Bad taste of Breyers Frozen Dairy Dessert just won’t go away

Breyers Ice Cream – CHANGE IS BAD!

Breyers Ice Cream – Review about Ice Cream Taste from Shreveport, Louisiana

You can’t get away with very much when your business is ice cream. One company learned this the hard way when they changed their recipe after decades of making ice cream in a simple, perfect way. Not, they make a “frozen dairy dessert” that has almost nothing in common with the original ice cream except perhaps temperature. They are both cold, but only one was met with a warm reception.

The Original Recipe

For years this ice cream company sold its products on pure ingredients. The ingredients were, in fact, pure. Sugar and cream were the primary elements with a few other natural items thrown in for flavor. The product was one that tasted quite a bit like the homemade ice cream you might make on the porch on a summer night. All told, the company had a solid brand, a great flavor and a very dedicated fan base.

The Recipe Change

So it should be no surprise at all that when the company decided to dramatically change the recipe for its ice cream, that loyal fan base stopped being quite so loyal. As it turns out the folks who enjoyed natural ice cream weren’t as big a fan for the highly processed ingredients in the all new “frozen dairy dessert.”

In fact they have taken to the internet to explain exactly how little they care for the new recipe. One pissed consumer called the new concoction “THE most disgusting taste I have ever had the misfortune to endure.” Apparently the new dessert tastes worse than dish soap. That’s really saying something.

Begging and Pleading

While some customers are irritated with the recipe change, others just seem baffled and are pleading for the company to make a change. They want to go back to natural ingredients. They want real sugar, not high fructose corn syrup. They want real cream, not “dairy elements.”

Unfortunately it’s unlikely that this begging and pleading will actually pay off.

The ice cream company has new owners and the new owners have brought in the new recipe. Looking at the list of ingredients, it would appear that most of the change has to do with the bottom line of the ice cream maker, not the ice cream itself. Cheap products means a bigger profit, but the company may have goofed on this one. Cheap ice cream tastes like cheap “frozen dairy dessert.” And when customers quit buying your cheap dessert, the bottom line disappears completely.