Delta Airlines is a major US airline founded in 1928 as Delta Air Service. Delta is a member of Sky Team Alliance. Its fleet size is about 500 aircraft and company's average fleet age is 13 years old. Delta flies to 332 destinations in 57 different countries across 5 continents. Delta Airlines is the second largest airline in the world in terms of passengers carried. In 1991 the company merged with Pan American. Tagline of the company is: "Delta is ready when you are" and once Delta was "the official airline of Walt Disney World". It provides Sky Miles program for its frequent flyers awarding them with bonuses of free miles. In-flight entertainment includes audio and video.
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We do travel a lot. Recently we(me and my wife) have had very unpleasant experience with Delta. I have ongoing Itinerary with Expedia and it started with DELTA flight from Seattle to Shanghai. Down below I want to share my main complaint regarding this incident: We have arrived to our departure airport (Seattle) approx. 3 hours prior to our departure and been told that one of the letters were...